All jobs within 500 km around Keswick

What is the opportunity?

As a key member of the Private Banking team, the Private Banking Associate is responsible for creating an enhanced client experience by fulfilling on incoming servicing requests via email and phone and identifying unmet client needs through discovery in daily interactions. You will also champion digital education to enable our clients to engage with RBC through the channel of their choice.

What will you do?

• You will be an everyday banking expert specialized in delivering the Black Card Experience through high-level service and support, transaction excellence, digital education, and opportunity spotting

• As part of the Private Banking Associate team, you will understand and deliver a tailored client experience to all Private Banking clients for incoming servicing requests in person, via email, and over the phone

• Resolve client concerns at first point of contact in a highly professional, timely, and accurate manner

• Maximize the use of technology and champion digital education to enable our clients to engage with RBC through the channel of their choice

What do you need to succeed?

Must-have

• Minimum of 2 to 3 years of banking experience

• Strong written and verbal communication skills in English

• Strong working knowledge of Microsoft Office Suite

• Proven client service skills

• Excellent organizational skills

Nice-to-have

• Completion of IFC or CSC

• Post-secondary education in Commerce or Business Administration

Private Banking Associate roles may permit hybrid work arrangements after a training period if the employee is able to meet the following requirements:

• Employee, whether in a sole or multiple occupancy residence, must work in a private space where confidential client and / or employee information is not visible or audible to anyone other than the employee.

• Employee must ensure that their remote workplace has proper connectivity and that the bandwidth meets RBC requirements for working remotely (25mbps download speed and 10mbps upload speed).

• Employee must have the ability to plug their RBC computer directly to the modem with a maximum ethernet cable no longer than 10 feet.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

• Leaders who support your development through coaching and managing opportunities

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• Opportunities to do challenging work

• Opportunities to take on progressively greater accountabilities

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates should have experience of 1 to less than 2 years
Security and safety: Basic security clearance

Work setting: Willing to relocate
Supervision: 5-10 people

Physical Requirements:

• The candidates should be able to work under pressure in a fast-paced environment, be physically demanding
• The candidates should be able to work under tight deadlines
• The candidates should be able to sit, walk, bend, crouch, and kneel for extended periods
• The candidates should be able to work in wet/damp areas, noisy areas, in hot areas, and in odors

Other Requirements:

• The candidate should be client focus and flexible
• The candidates should have excellent oral communication, efficient interpersonal skills, and be able to work as a team player

Candidate Status:

• Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position
• International Candidates who don’t have a valid Canadian work permit also can apply

Responsibilities:

• The candidates should be able to establish methods to meet work schedules
• The candidates should be able to hire food service staff
• The candidates should be able to prepare budget and cost estimates
• The candidates should be able to prepare food order summaries for the chef

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details

By email
[email protected]

What is the opportunity?

As a key member of the Private Banking team, the Private Banking Associate is responsible for creating an enhanced client experience by fulfilling on incoming servicing requests via email and phone and identifying unmet client needs through discovery in daily interactions. You will also champion digital education to enable our clients to engage with RBC through the channel of their choice.

What will you do?

• You will be an everyday banking expert specialized in delivering the Black Card Experience through high-level service and support, transaction excellence, digital education, and opportunity spotting

• As part of the Private Banking Associate team, you will understand and deliver a tailored client experience to all Private Banking clients for incoming servicing requests in person, via email, and over the phone

• Resolve client concerns at first point of contact in a highly professional, timely, and accurate manner

• Maximize the use of technology and champion digital education to enable our clients to engage with RBC through the channel of their choice

What do you need to succeed?

Must-have

• Minimum of 2 to 3 years of banking experience

• Strong written and verbal communication skills in English

• Strong working knowledge of Microsoft Office Suite

• Proven client service skills

• Excellent organizational skills

Nice-to-have

• Completion of IFC or CSC

• Post-secondary education in Commerce or Business Administration

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

• Leaders who support your development through coaching and managing opportunities

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• Opportunities to do challenging work

• Opportunities to take on progressively greater accountabilities

At Saputo, we bring good to the table by making high-quality products, investing in our people, and supporting communities around the world . As a top 10 global dairy processor, we value contributions that matter and strive to foster an inclusive, growth-driven work environment. Ready to bring your best?

How you will make contributions that matter...

You are best suited for the role if you…

We support and care for our employees by providing them with…

As a, Client Support Coordinator you deliver outstanding customer service to BDC clients by meeting their individual needs. You are particularly responsible for performing office activities efficiently, and you demonstrate team spirit and collaboration by providing administrative support to the members of your team. If you are looking for an organization that invests in your talent, this is your opportunity to join our committed and diverse team.

The incumbent is responsible for providing high-quality client service to the BDC Financing team in resolving core issues, all relevant related documents, obtaining the necessary signatures and following up with clients. She or he also performs various administrative tasks and provides support to the team in the area.

CHALLENGES TO BE MET

• Provide excellent client service to BDC clients in resolving basic client questions and inform senior levels of complex cases

• Respond promptly, accurately, and professionally to existing and potential clients by ensuring compliance with policies, procedures, and practices

• Prepare letters to clients and professionals according to the specific process (e.g., letter of intent, letter of offer and mandates to professionals), and/or prepare proposals/contracts for clients ensuring that the information is accurate and entered in our system, that all necessary documents are prepared, that the required conditions and forms are met, signatures are obtained, and follow-up is done

• Proactively participate in the branch's marketing efforts by organizing events, campaigns, and activities, preparing marketing communications, and providing on-site logistical support

• Work in a team environment with other support functions and deliver on completing all administrative tasks that are assigned to the queue system

• Support account managers to help them reach business development targets

• Managing stationery orders, organizing catering services, and ensuring the smooth operation of the business center. Welcoming suppliers and technicians, as well as going to the post office.

WHAT WE ARE LOOKING FOR

• Bachelor degree in Business Administration, College diploma in accounting o

• Between 1 to 3 years experience in a similar role

• The ability to analyze and interpret financial statements is considered an asset

• Client service orientation and demonstrated ability to demonstrate initiative in listening, identifying sales opportunities and resolving issues

• Strong organizational skills and ability to prioritize and deal with various situations at all times

• Ability to work independently and meet tight deadlines

• Teamwork, creativity, flexibility, collaborative spirit and desire to work as part of a team

• Working knowledge of MS Office (Word, Excel, Outlook )

• Excellent writing and speaking skills in French and English.

Ask yourself...
Do you feel you like you could be an ambassador of Customer Satisfaction and the Canadian Tire Brand?

Are you effective in managing sensitive customer interactions?

Do you possess excellent investigative skills?
Can you efficiently multi-task across various systems?
Do you enjoying working as a team?
 
As a Brand Loyalty Representative you would...  
· Be passionate about our customers and the service we provide, delivering outstanding World Class Customer Experiences
· Promote customer advocacy and support the Canadian Tire Brand
· Demonstrate a strong handle on our communication model
· Problem solve to find creative solutions
· Demonstrate strong investigative skills, with the ability to focus on complex information to support a customer’s dispute
· Professionally handle interactions with composure and diplomacy striving for a positive outcomes in disputes, high value retention and activations
· Demonstrate excellent verbal and written communication skills in support of customer calls and dispute initiations

Experience an asset in:  

Customer Service Experience

Call Centre Experience
Fraud and Dispute knowledge

Must be bilingual in English and French

About Us

At Canadian Tire Services Limited/Canadian Tire Bank, it is our mandate to continue to create innovative and rewarding financial solutions for our customers. Our growing suite of products and services showcase the dynamic contributions from our employees and our success is driven by a strong vision, loyal customers, and our ability to build teams that reflect the diverse customers and communities in which we live and work. Join us, where there's a place for you here.

Overview

Saputo offers a positive, clean environment that is conducive to your professional development! The incumbent will be responsible for carrying out various maintenance and servicing work on the equipment of the various production and bottling lines, the building and the plant services. The status of the position is temporary with a contract lasting 12 months.

Available schedule:

Daytime Monday to Friday 8 a.m. to 4:30 p.m. and 1 weekend out of 6 at night.

Salary:  We offer a starting salary of $36.15/h (evaluated based on experience) with evening (+$1.25/h) and night (+$1.75/h) premiums upon hiring. 

• Carry out the installation, maintenance and mechanical, electrical, pneumatic and hydraulic repair of equipment in the various automated production and packaging lines;
• Perform inspection and preventive maintenance of equipment;
• Troubleshoot and repair equipment when it breaks down to ensure production targets are met;
• When assigned to certain sectors, carry out surveillance rounds of fixed machine equipment;
• Carry out work according to established priorities, availability of equipment and materials required;
• Facilitate compliance with deadlines and efficiency in the production and packaging of dairy products;
• Communicate the progress of work and projects to the people concerned;
• Provide training to plant employees as needed;
• Working with external companies to carry out projects;
• Carry out electrical installations;
• Perform fault analyses and suggest measures to improve process efficiency;
• Ensure that planned work is carried out on schedule.

The qualifications sought are:

• 3 to 5 years of experience in a similar position;
• Post-secondary education in a related field (electromechanics, industrial mechanics, automation, etc.);
• Possess the MMF class 3A competency certification (an asset), otherwise be prepared to complete the process of obtaining the certification (paid by Saputo);
• Have an electrical certificate (license C or CRCA certificate) (an asset);
• Training and experience with PLC (an asset);
• Master common IT tools (MS Office suite);
• Experience with maintenance management software (an asset);
• Excellent problem-solving skills and analytical mind;
• Ability to work with minimal supervision;
• Initiative, proactivity and excellent work organization skills;
• Be available to work shifts, holidays and weekends (casual).

We are committed to the principle of employment equity. Saputo supports diversity at the heart of its operations and invites candidates from all backgrounds to be part of the family.

Who we are:

Enbridge Gas Inc. is a Customer Centric organization, and the Customer Care team is at the heart of it. Our organizational culture is driven by the needs of our customers. We strive to continuously focus on improving processes and simplify the customer experience. We are looking to grow our adaptive workforce, engaged by an exceptional employee experience.

As a Representative in Customer Care at Enbridge, customer centricity will be your focus as you handle interactions from customers on a number of topics ranging from utility service, billing and invoices to move and transfer requests.

Note: You must be available to work during the core hours of 10am-3pm and/or 4pm to 8pm each day. A 4-hour shift will be scheduled during these hours and must be available to work full time hours 8am-4:30pm during training.

What You Will Do:

• Responsible for the maintenance of mass market billing accounts including call handling of general customer requests/needs, billing inquiries, collections, moves and the investigation of billing exceptions/disputes. Inquiries may range from routine and straightforward tasks to more complex issues.

• Representative will operate according to performance standards and expectations to ensure customer service quality, effectiveness, and efficiency.

• The incumbent is required to be flexible and adaptable to complete any and all tasks and activities associated with their skill set(s), i.e., inbound/outbound calls, correspondence and billing adjustments.

• Accurate completion of all processes, procedures, and follow-up for the type of customer account being worked.

• Respond to all customers’ communications (i.e., letters, mail, faxes, emails, chat, inter-department inquiries).

• Achieve customer satisfaction, quality, and productivity levels in accordance with operational targets.

• Complete other tasks and activities as business needs dictate.

Who You Are:

• Secondary school education or equivalent.

• Minimum 3 years of clerical and customer contact experience required.

• Proven verbal and written communication skills.

• Ability to exercise good judgment with minimal supervision.

• Knowledge of Customer Information Systems is an asset, including SAP and Kubra.

• Excellent analytical skills, decision making ability, negotiations and problem-solving skills.

• Ability to multitask effectively, complete a variety of tasks concurrently, and work under pressure.

• Excellent interpersonal skills and ability to function within a team.

• Ability to plan and use time effectively.

• Flexibility with respect to shifts.

Preferred:

• Mass market billing experience is an asset.

• Experience in a call center environment preferred.

• Bilingualism is an asset.

#LI-Hybrid

495 Eastchester Avenue East, St. Catharines, ON L2M6S2, Canada

To provide accurate information and assistance to customers requiring direct customer interface. To perform administrative duties necessary for efficient operations. Promotes continued sales and generating potential incremental revenue wherever possible.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school diploma/equivalent. College diploma preferred

Knowledge of Canadian Customs regulations preferred

Knowledge of FedEx Express and Ground products and services preferred

Ability to successfully complete all basic and recurrency training.

Must have the ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment

Must be able to complete and achieve minimum thresholds on any mandatory testing and training

Must be able to operate in a PC windows environment

Excellent interpersonal and verbal communication skills

Good analytical and problem solving skills

Good negotiation skills

Demonstrated ability to handle stress and work in a highly pressured, monitored and changing work environment

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school diploma/equivalent. College diploma preferred

Knowledge of Canadian Customs regulations preferred

Knowledge of FedEx Express and Ground products and services preferred

Ability to successfully complete all basic and recurrency training.

Must have the ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment

Must be able to complete and achieve minimum thresholds on any mandatory testing and training

Must be able to operate in a PC windows environment

Excellent interpersonal and verbal communication skills

Good analytical and problem solving skills

Good negotiation skills

Demonstrated ability to handle stress and work in a highly pressured, monitored and changing work environment

Preferred Qualifications:

Pay Transparency:

Pay:

Additional Details:This will be a Tuesday to Saturday position, 14:00-19:30 Tuesday to Friday, 12:00-17:00 on Saturday.