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Position Description: Part-time Customer Service Associates are responsible for front line customer service and reception duties at recreation facilities within the City of Waterloo.

Rate of Pay: $21.40 / hour

Primary Work Location: Waterloo Memorial Recreation Complex (WMRC). Seasonal hours at Moses Springer Community Centre.

Hours of Work: Up to 24 hours per week including evening, weekend and holiday shifts. Work hours are subject to flexibility and change based on organizational needs.

WMRC: Primary hours are between 6:30AM- 11:00PM, 7 days a week.

Please note that this positions require access to reliable transportation as work hours may be outside of public transportation operations.

What we offer:

• Supportive and caring organization that promotes respect, inclusivity, health, safety and wellness;
• Dedication to the organization’s commitment to Reconciliation, Equity, Accessibility, Diversity and Inclusion through ongoing training and access to related programs and workshops, opportunities to connect with others around topics of social justice and equity, and opportunities to be involved with the initiatives that guide this corporate journey;
• Certification as a Living Wage Champion;
• Defined Benefit Pension Plan (OMERS) eligibility for all employees;
• Substantial internal and external training and development opportunities;
• Opportunities to get involved and give back to the community;
• Employee-wide events, activities, site visits, BBQs, etc.;
• Complimentary FitPass for City of Waterloo employees and family members for leisure, swim, and fitness drop-in programs; and,
• So much more!

What you will do:

• Ensuring an exceptional customer experience for City of Waterloo facility guests.
• Addressing general inquiries from members of the public and helping to address any issues or concerns.
• Providing guests of our facilities with information about recreational programs, registration and revenue collection for various programs.
• Answering telephones and directing customers as required.
• Following all daily cash handling procedures, including reporting, while ensuring accuracy and thoroughness.
• Reconciling and balancing revenues, facility bookings, admissions and rentals
• Maintaining a safe and clean working environment for coworkers and the general public, including identifying and reporting any safety hazards or damage to the facility or equipment.
• Communicating and interacting effectively with other facility staff and coworkers.
• Opening and closing duties and other administrative tasks as required.

What you will bring: 

• Post-secondary education in a related field or equivalent combination of education and experience.
• Experience providing front line customer service.
• Experience in handling cash and related administrative duties.
• Sound customer-service focus with excellent communication and interpersonal skills.
• Demonstrated problem-solving skills and the ability to work well both independently and in a team setting.
• Ability to effectively multi-task and handle changing priorities.
• Strong organizational skills and attention to detail.
• Proficient computer skills (MS Office, Excel, Word).
• Previous experience using booking and registration software. (i.e. CLASS or ActiveNet) would be considered an asset.
• A satisfactory police vulnerable sector will be required as a condition of hire.

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Processing day to day transactions
• Nurturing rich, long-standing relationships
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

• Have proven customer service skills through work or community involvement
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Are comfortable in simple sales situations
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

• The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities – for you and our customers
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• A competitive compensation and benefits package

Requirements:

Languages: Candidates must have knowledge of the English Language

Education: Candidates don’t need standard educational qualification such as degree, certificate or diploma
Experience: Candidates should have experience of 1 to less than 7 months
Equipment and machinery experience: Conventional oven, Deep fryer, Electronic cash register

Location: 3247 Appleby Line Burlington, ON L7M 0V7
Shifts: Day, Evening, Night, Weekend, Morning
Work setting: Food service establishment

Physical Requirements:

Other Requirements:

Candidate Status:

• Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
• Candidate must have legal authorization (Work Permit) to work in Canada
• If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

Shift: Saturday-Monday 7am-7pm

What you’ll be working on:

Qualifications

Who’s a good fit for the team:

What you can expect from us:

• A dynamic and inclusive culture that promotes you to bring your whole-self to work
• A supportive team that will encourage your professional growth and development
• An opportunity to be meaningful and impactful within your work and projects
• An opportunity to give back to the community with our Always on Volunteer 360 Program
• An organization that aims to use their scale, reach and expertise to build a more sustainable world

#PFCSC

#LI-CDNFOODS

As a Route Sales Representative, there are two main accountabilities: (1) selling and developing the business and (2) servicing customers through delivery and merchandising. You will be responsible for developing and sustaining a growing snack foods business to an assigned group of retail customers, for example, grocery, gas and convenience stores.

Responsibilities

• Identifying changing customer needs through a constant review of the highest selling products
• Frequent communication with store managers
• Developing all assigned accounts relative to sales volume, market share, product distribution, space allocation and customer service objectives
• Selling and executing national and local promotions, soliciting placement of incremental marketing equipment, displays, racks and selling product inventory for customer volume demands
• Managing inventory to ensure balanced accounts and fresh products for customers
• Executing hands on activities: managing product placement on shelves, increasing shelf facings and racks, handling carton returns, inventory movement and cleaning shelving and racks

Qualifications

• High School diploma required, University/College education is an asset
• Valid full G driver’s license or class 5 driver’s license
• A car or reliable, consistent access to a car and a clear/clean driving record
• Scheduling flexibility: work schedule can vary (weekends/holidays included)
• Previous sales experience with a consumer-packaged goods or retail organization preferred
• Outstanding organizational skills (able to handle multiple priorities, problem solve, meet targets
• Great with people and excellent communication skills

#PFCSales

As a Sales Delivery Specialist, you will perform PepsiCo deliveries in a company vehicle on a daily schedule to a variety of retail stores. Driving in a safe manner, the ideal candidate will have the ability to deliver business results by exceeding target goals.

Responsibilities

• Drive chassis with demountable container or 26ft LASR truck where needed
• Schedule preventative maintenance service for the trucks
• Deliver product to stores with the handheld following invoicing policies and guidelines
• Load truck from the PEC
• Communicates well with other teams in a professional manner
• Performs general clean-up/sanitation of the trucks
• Complete and participate in one with ones with supervisor; attend regular team meetings
• Perform all functions and duties in a safe manner
• Daily pre-trip and post-trip inspections on the truck

Qualifications

• Competitive compensation, benefits, pension, RRSP contribution and vacation time
• A flexible working environment that promotes a healthy work-life balance
• A dynamic and inclusive culture that promotes you to bring your whole-self to work
• A supportive team that will encourage your professional growth and development
• An opportunity to be meaningful and impactful within your work and projects
• An opportunity to give back to the community with our Always on Volunteer 360 Program
• An organization that aims to use their scale, reach and expertise to build a more sustainable world

#PFCsales

Qualifications

Requirements:

Languages

English

Education

• Secondary (high) school graduation certificate

Experience

Will train

Requirements:

Languages: Candidates must have knowledge of the English Language

Education: Candidates don’t need standard educational qualifications
Experience: Candidates don’t need experience, training will be provided
Equipment and machinery experience: Industrial vacuum cleaners/power sweepers, Power tools, Pressure cleaners, Pressure washers, Steam cleaners
Cleaning experience: Buses, Automobiles and trucks
Own tools/equipment: Steel-toed safety boots

Location: 151 Hemlock Street, Lower Woodstock, NB E7M 4E6
Shifts: Day, Evening, Night, Shift, Overtime, Morning
Transportation information: Own transportation
Work setting: Relocation costs not covered by employer

Physical Requirements:

• The candidates should be able to work in wet/damp area
• The candidates should be able to do manual dexterity
• The candidates should be able to work with attention to detail
• The candidates should be able to stand, bend, crouch, and kneel for extended period
• The candidates should be able to work in a fast-paced environment, and a repetitive tasker
• The candidates should be able to handle weight Up to 23 kg (50 lbs)

Other Requirements:

• The candidates should be client focus, dependable, reliable, and be able to work as a team player

Candidate Status:

• Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
• Candidate must have legal authorized (Work Permit) to work in Canada
• If Candidates unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

• The candidates should be able to operate cleaning machines
• The candidates should be able to clean interior and exterior of motor vehicles
• The candidates should be able to wash and clean interior and exterior windows and other glass surfaces

Benefits:

• The candidates will get dental plan, health care plan and vision care benefits

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume, cover letter and job reference number) through below mentioned details.

By email:
[email protected]

In person:
151 Hemlock Street
Lower Woodstock, NB
E7M 4E6
Between 08:00 AM and 05:00 AM

By phone:
506-328-9273 Between 08:00 AM and 05:00 AM

Include this reference number in your application:

2416769

Be prepared for the screening questions. Include answer the following questions while applying:

• Are you available for shift or on-call work?
• Are you available for the advertised start date?
• Are you currently a student?
• Are you currently legally able to work in Canada?
• Do you currently reside in proximity to the advertised location?
• Do you have previous experience in this field of employment?