3206 Jobs Found
Private Banking Associate Full-time Job
Banking WaterlooJob Details
What is the opportunity?
As a key member of the Private Banking team, the Private Banking Associate is responsible for creating an enhanced client experience by fulfilling on incoming servicing requests via email and phone and identifying unmet client needs through discovery in daily interactions. You will also champion digital education to enable our clients to engage with RBC through the channel of their choice.
What will you do?
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You will be an everyday banking expert specialized in delivering the Black Card Experience through high-level service and support, transaction excellence, digital education, and opportunity spotting
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As part of the Private Banking Associate team, you will understand and deliver a tailored client experience to all Private Banking clients for incoming servicing requests in person, via email, and over the phone
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Resolve client concerns at first point of contact in a highly professional, timely, and accurate manner
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Maximize the use of technology and champion digital education to enable our clients to engage with RBC through the channel of their choice
What do you need to succeed?
Must-have
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Minimum of 2 to 3 years of banking experience
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Strong written and verbal communication skills in English
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Strong working knowledge of Microsoft Office Suite
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Proven client service skills
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Excellent organizational skills
Nice-to-have
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Completion of IFC or CSC
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Post-secondary education in Commerce or Business Administration
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
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A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
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Leaders who support your development through coaching and managing opportunities
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Ability to make a difference and lasting impact
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Work in a dynamic, collaborative, progressive, and high-performing team
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Opportunities to do challenging work
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Opportunities to take on progressively greater accountabilities
Private Banking Associate
Royal Bank Of Canada
Waterloo - 198.96kmBanking Full-time
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Information technology (IT) support analyst Full-time Job
IT & Telecoms WaterlooJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates needs a Bachelor's degree
Experience: Candidates need an experience of 3 years to less than 5 years
Work Setting:
Hospital/health care establishment/health institution
Private company, corporation or industry
Responsibilities
Tasks
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Provide customer service
- Perform Web-server backup and recovery operations
Experience and specialization
Computer and technology knowledge
- Android
- Information Technology Infrastructure Library (ITIL)
- Device drivers
- Networking software
- Networking hardware
- Networking security
- Extranet
- Intranet
- Internet
- Servers
- Desktop applications
- File management software
- Security software
- Multimedia software
- Presentation software
- Communication software
- Web service design
- Database software
- MS Office
- MS Windows
- SharePoint
- Spreadsheet
- TCP/IP
- Wireless networks
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Handling heavy loads
- Physically demanding
- Manual dexterity
- Attention to detail
- Ability to distinguish between colours
- Sound discrimination
- Sitting
- Combination of sitting, standing, walking
- Standing for extended periods
- Bending, crouching, kneeling
Personal suitability
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Judgement
- Organized
- Team player
- Ability to multitask
- Time management
Benefits
Other benefits
- Free parking available
- Parking available
How to apply
If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.
By Email
Information technology (IT) support analyst
Waterloo West Animal Hospital
Waterloo - 198.96kmIT & Telecoms Full-time
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