Main Purpose and Function
This position is office support work of moderate complexity and some variety, incumbents of positions assigned to this class require a sound knowledge of childcare departmental practices and operations and exercise some initiative in planning the sequence of duties and the work methods to be employed. There is a greater complexity of clerical duties and the exercise of independent judgement, decisions are based on sound understanding of how the childcare department works. The work is performed in accordance with established procedures and under general supervision with difficult or unusual problems being referred to the supervisor.

Specific Duties/Responsibilities

The role of Office Support III is to support the Child Care Manager to:

• Keep records related to human resources, program policies and procedures, department statistics.
• Prepares and processes various forms and documents.
• Maintains a large volume of records and files, both manual and computerized.
• Takes meeting minutes and meeting set up and preparation.
• Prepares forms and documents as required.
• Completes childcare monthly reporting and grant writing.
• Composes and types non-routine letter or correspondence.
• Establishes and maintains effective working relationships with a variety of internal and external contacts and provides information and assistance as required.
• Performs related work as required.

Qualifications

• Completion of the 12th school grade and sound related experience or an equivalent combination of training and experience.
• Thorough knowledge of business English, spelling, punctuation, and arithmetic.
• Considerable knowledge of modern office practices and procedures.
• Sound knowledge of departmental and other policies, regulations, rules, procedures, and practices that relate to the position occupied or which govern worksite activities and employee behavior. 
• Sound knowledge of departmental functions, responsibilities, and activities. 
• Working knowledge of supervisor practices and techniques. 
• Ability in typing (keyboarding) rapidly and accurately where applicable to the position.
• Ability to independently perform office support functions of moderate complexity.
• Ability to communicate effectively both orally and in writing and to prepare non routine reports, correspondence and memoranda related to the work.
• Ability to deal with interruptions while maintaining a cheerful customer service attitude.
• The incumbent will be required to operate common office equipment, be proficient in Microsoft Office Suite (Word, Excel, and Outlook) have a good knowledge of ActiveNet (Safari), and Sincron HR Software.
• Available to work 21 hours per week with some flexibility on scheduling hours.

Where operationally appropriate and subject to change, this position allows remote work 1-2 days per week; flexibility of remote days is required.

The City’s COVID-19 vaccination policy is currently suspended and as a result, vaccination against COVID-19 is not required at this time. However, should circumstances change and the City deem it necessary to re-introduce such policy, you may be required to provide proof of vaccination against COVID-19 to be eligible to continue performing your duties.

Business Unit/Department: Britannia Community Services Centre  

Affiliation: CUPE 15 Non Pks 

Employment Type: Auxiliary/Casual 

Position Start Date: 06/10/2024 

Position End Date:  

Salary Information: Pay Grade GR-015: $29.20 per hour 

Application Close: May 8, 2024 

Main Purpose and Function
The Vancouver Board of Parks and Recreation is accepting applications from qualified individuals to be added to a pool of Building Workers (BW) to join our Community Centres and Mobile Parks auxiliary teams. This role will provide qualified candidates an opportunity to work in and across a diverse portfolio of facilities and spaces in the City. Qualified candidates will be assessed on the basis of their skills, knowledge and abilities, and may be selected for an interview should they meet the qualifications and requirements of the position and a vacant opportunity exists. 

Specific Duties and Responsibilities

We are hiring auxiliary staff for two teams within the Park Board, our Community Centres and our Mobile Parks Teams.

Building Worker - Community Centres
The Building Worker is responsible for the enhancement of civic buildings by completing janitorial duties and minor maintenance. A key part of the role requires knowledge of standard cleaning methods and the ability to learn new and effective methods to ensure the cleanliness of the facilities. The Building Worker is responsible for performing a variety of heavy cleaning tasks including stripping and waxing floors, cleaning windows, cleaning washrooms, showers and change rooms, carpet cleaning, emptying garbage, minor maintenance repairs and other related duties as required.

Building Worker - Mobile Parks

The Mobile Parks Building Worker will provide janitorial services for the citywide inventory of public bathrooms and change rooms in parks. The Building Worker must also be able to operate a vehicle on a daily basis in a safe and efficient manner. Duties include, but are not limited to: opening, stocking, spot and deep cleaning, and locking facilities.

The successful candidate must be able to work a variety of shifts including mornings, afternoons, evenings, overnights and on weekends. 

Qualifications
Education and Experience:

• Completion of a recognized certification program in building services work and some related experience.
• Experience performing a variety of routine manual tasks in care, cleaning and general maintenance of buildings.
• Experience operating and using janitorial tools, equipment and supplies.
• WHMIS is preferred.

Knowledge, Skills and Abilities:

• Working knowledge of materials, methods, safety practices and simple equipment used in janitorial and maintenance work.
• Ability to arrange an effective work schedule under minimum direct instruction.
• Good health and strength sufficient to perform a variety of routine manual tasks in care, cleaning and general maintenance of buildings.
• Skill in the use of heavy cleaning equipment.

Driver License and Record Checks: 

• A current and valid class 5 BC Driver’s License and a satisfactory driving record is required for the Mobile Parks Team, but not for the Community Centres Team

All applicants must attach a copy of their Building Services Work certification and any other relevant documents to their application

The City’s COVID-19 vaccination policy is currently suspended and as a result, vaccination against COVID-19 is not required at this time. However, should circumstances change and the City deem it necessary to re-introduce such policy, you may be required to provide proof of vaccination against COVID-19 in order to be eligible to continue performing your duties.

Business Unit/Department: Board of Parks & Recreation (1400) 

Affiliation: CUPE 15 Parks 

Employment Type: Auxiliary/Casual 

Position Start Date: May, 2024

Salary Information: Pay Grade GR-013: $27.04 to $31.66 per hour
Number of Positions: Multiple

Application Close: Open Until Filled

Main Purpose and Function
The primary purpose of this position is to investigate IT and business requirements; design, develop, document and support solutions; and apply knowledge of the best-of-breed processes and procedures in business applications to recommend changes to business processes.  This position is to be a leader of software development projects through the preliminary investigation, analysis of requirements, business case and feasibility study, design, implementation, quality control, documentation, and post-implemenation review phases.  This position provides ongoing application support and responsibilities may include performing changes to business application configuration and programs.  This position also performs hands-on programming when required. The position has access to confidential information and makes critical recommendations for changes in methods, processes and procedures that may impact on financial and operational areas as well as staffing work loads, working conditions, changes in positions or staffing levels.

Specific Duties and Responsibilities

• Performs hands-on programming when required to support projects and technology pilots
• Researches, evaluates and recommends new tools and methodologies for development of business applications
• Identifies opportunities to improve operational effectiveness through the use of technology and makes recommendations where appropriate (make changes to use of system, business process and/or add additional functionality)
• Recommends changes in technology platforms and processes that may impact on financial and operational areas as well as staffing work loads, working conditions, changes in positions or staffing levels
• Consults with customers to understand business processes and requirements, and applies critical thinking and analysis skills to deliver end-to-end solutions
• Manages projects through all phases from planning, design, development, implementation and hand-over to operational support
• Prepares documentation including project charters, business cases, statements of work, user stories, estimates, matrices of responsibility, training materials, system configuration documentation, etc.
• Develops systems alternatives including work procedure changes, and recommends the most suitable alternative to assist customers in meeting their operational requirements
• Develops technical specifications including diagrams and charts to provide the blueprints for developers to write or code programs
• Reviews or develops test scripts and scenarios to ensure adequate testing of system configuration and integration
• Performs testing, configuration changes, enhancements and new functionality in order to ensure system integrity and proper integration across various applications 
• Remains current with developments in applications and related technologies, including releases and enhancements/new functionality
• Delivers presentations to customers (users, departments) and technical staff on systems solutions and specific technologies
• Provides problem resolution for calls referred by Help Desk
• Investigates and follows up on application system errors/problems, and liaises with IT staff or vendors as required to resolve these issues
• Provides technical assistance to business applications upgrades and implementation of other modules, including integration to other applications
• Provides support to corporate and departmental reporting, assists in the use of existing reports, and develops/documents additional reports, as required
• Monitors applications performance, trouble shoots problems with technical specialists
• Participates in demos to customers and provides on-going support and guidance
• Participates in the development of new standards, and leads technical committees
• Has access to highly sensitive and business critical data from all City departments (e.g. taxes and utilities owing, parking tickets outstanding, and vendor pricing)
• Other duties/responsibilities as assigned

Qualifications

Education and Experience:

• Related post-secondary degree, with preference for graduate degree in Computer Science or Business Administration or an equivalent combination of education, training and experience
• 5+ years of experience with:
  • C# and .NET (.NET Core preferred)
  • SQL/database design
  • Systems analysis and application reporting tools
  • Server technology and software
  • System integration between business applications and across technical platforms
  • API Management and Integration Platforms (API design, gateways, analytics)

Knowledge, Skills, and Abilities:

• Thorough knowledge of programming technologies: SQL, .NET Core, React, JavaScript, integration tools, low code platforms
• Thorough knowledge of current trends, standards, and products in Information Technology,  (i.e. .NET and Object-Oriented Methodology, Mobile Computing, Cloud, Business Intelligence, Agile Methodology)
• Demonstrated ability to gather and interpret requirements, constraints, and risks from various business units to inform system design and architecture.
• Demonstrated operational and project management skills: results focused, team oriented
• Proven skills in developing detailed technical implementation plans, with a clear understanding of scope, budget, and schedule management for IT projects and initiatives.
• Broad knowledge across multiple aspects of the business (i.e. organizational structure, key players, current business processes and supporting systems and services, etc.)
• Thorough knowledge of configuration of applications
• Strong analytical and problem solving skills
• Combination of strong technical and business skills
• Demonstrated ability to work both independently and as a member of a team
• Ability to manage projects, multiple priorities and respond to requests in a timely manner
• Ability to establish and maintain effective working relationships both internally and externally with technical and non-technical staff
• Ability to handle business critical and sensitive information
• Demonstrated ability to work under pressure, manage multiple priorities and respond to requests in a timely manner
• Continuous improvement and continuous learning mindset
• Knowledge of municipal business processes would be an asset
   

Where operationally appropriate and subject to change, the City of Vancouver has a Flexible Work Program. This program allows staff to work remotely 1 – 4 days a week from locations that are a daily commutable distance from their work at a City worksite.  At this time this position is eligible to be part of the Flexible Work Program.

The City’s COVID-19 vaccination policy is currently suspended and as a result, vaccination against COVID-19 is not required at this time. However, should circumstances change and the City deem it necessary to re-introduce such policy, you may be required to provide proof of vaccination against COVID-19 in order to be eligible to continue performing your duties.

Business Unit/Department: IT, Digital Strategy & 311 (1070) 

Affiliation: Exempt 

Employment Type: Regular Full Time 

Position Start Date: May, 2024

Salary Information: Pay Grade RNG-080: $92864 to $116070 per annum

Application Close: May 5, 2024

Main Purpose & Function
Performs materials handling function at the City of Vancouver’s warehouse facilities including; loading, unloading, sorting, storing, moving, and counting inventory; receiving and issuing materials; packing and labeling materials; and general warehouse maintenance.

The Warehouse Worker reports to the Storekeeper position; frequently interacts with a wide range of internal and external stakeholders.

Specific Duties & Responsibilities
Receiving Inbound Material

• Unloads and inspects material for quality and quantity
• Compares purchase order to packing slip, report and document any discrepancies
• Records the receipt of all inbound materials in SAP

Storing Material

• Labels material by SKU number, barcode, material description, and / or bin number
• Arranges and stocks material on racks, shelves, or bins according to predetermined sequence, and restock shelves as required
• Stores, distributes and / or disposes of returned material
• Maintains accurate records of all in-stock material in SAP

Picking and Processing Orders

• Accepts and reviews accuracy of outbound customer orders, work orders, shipping orders, and requisition forms
• Picks ordered materials from warehouse stock, assemble and prepares ordered materials for shipping
• Loads and/or delivers orders when required
• Records outbound material movement in SAP

Inventory Management

• Conducts scheduled inventory cycle counts, record count totals, and report any discrepancies between count and SAP record
• Maintains accurate record of inventory movement in SAP

Customer Services

• Reviews, corrects, and completes orders request and document in SAP
• Resolves routine customer inquiries at the counter and over the telephone
• Makes occasional offsite deliveries
• Accompanies customers in the warehouses

Warehouse Operations

• Adheres to the necessary safety methods and procedures, departmental processes, and corporate policies
• Maintains warehouse cleanliness and organization
• Operates motorized material handling equipment (e.g. vehicles, forklifts, order pickers etc.)
• Performs other duties/responsibilities as assigned

Qualifications
Education and Experience:

• Completion of grade 12 or equivalency
• Related warehouse experience, or an equivalent combination of education and experience
• Forklift Operator Certificate is required, with preference given to candidates with at least 2 years experience operating a forklift
• Current and valid Driver’s License for the Province of British Columbia is required

Knowledge, Skills and Abilities:

• Working knowledge of warehouse operations and materials movement
• Ability to take directions, and follow instructions and regulations
• Ability to perform thorough, complete, and accurate work
• Ability to work collaboratively within a team environment
• Ability to build effective working relationships
• Ability to use computer programs including word-processing, spreadsheets, databases and scheduling programs
• Ability to read, write, count, and speak English
• Ability to lift, push, and carry heavy items
• Ability to operate a vehicle, forklift, and order picker
• Ability to use hand and power tools
• Ability to work at heights
• Ability to perform physical work in all weather conditions

Driver’s License and Record Checks:

• A valid BC Driver's license is required.
• The license must not include any restrictions that would affect the ability to legally and safely carry out job responsibilities.
• Transportation arrangements must meet the operational requirements of the department

Business Unit/Department: Finance, Risk & Supply Chain Management (1150) 

Affiliation: CUPE 15 Non Pks 

Employment Type: Temporary Full Time 

Position Start Date: June 2024 

Position End Date: September 2024 

Salary Information: Pay Grade GR-016: $30.41 to $35.72 per hour

Application Close: May 3, 2024