What we offer:

• Supportive and caring organization that promotes respect, inclusivity, health, safety and wellness;
• Dedication to the organization’s commitment for Reconciliation, Equity, Accessibility, Diversity and Inclusion through ongoing training and access to related programs and workshops, opportunities to connect with others around topics of social justice and equity, and opportunities to be involved with the initiatives that guide this corporate journey;
• Certification as a Living Wage Champion;
• Fulsome employer-paid benefits package (extended health and dental care), including paid sick days, long-term disability, life insurance and an Employee and Family Assistance Program;
• Defined Benefit Pension Plan (OMERS) eligibility for all employees; 
• Flexible work schedules, paid vacation and personal days, and the opportunity to bank overtime;
• Substantial internal and external training and development opportunities;
• Opportunities to get involved and give back to the community;
• Employee-wide events, activities, site visits, BBQs, etc.;
• Complimentary FitPass for City of Waterloo employees and family members for leisure, swim, and fitness drop-in programs; and, 
• So much more!

What you will do:

Reporting to the Manager, Employee Relations, your primary responsibilities will include, but are not limited to, the following: 

• Establish and maintain positive and respectful working relationships with internal partners at all levels of the organization and with external partners.
• Embed the principles of diversity, equity, and inclusion in all processes and service delivery within area of responsibility.
• Provide Human Resources counselling, coaching and support to leaders and other staff where applicable, in workforce planning, recruitment, employee and labour relations, performance management, respectful workplace matters, and employee and team wellbeing.
• Provide support and guidance to leaders and other staff in the interpretation and administration of corporate policies, procedures and collective agreements, ensuring consistency and compliance with applicable legislation and regulations.
• Partner with leaders to analyze workforce requirements and develop strategies to address gaps and/or risks, ensuring City operations have the people resources required to meet their business objectives.
• Build and establish positive working relationships with union representatives and collaborate with City leaders to foster positive labour relations.
• Facilitate problem solving and implement conflict resolution strategies to address workplace issues involving staff and/or management.
•  Lead formal and informal Respectful Workplace and Violence in the Workplace investigations, as required.
•  Assist leaders in identifying opportunities to promote positive workplace relations and improved team dynamics.
• Participate in the development and delivery of Corporate training and new employee orientation.
• Participate in the identification, development and review of human resources processes, policies and procedures, including employee and leadership resources/tool kits.
• Participate on Corporate project teams and committees, as required.
• Lead team initiatives and independent projects, as required.
• Other duties as required.

What you will bring:

• Post-secondary degree in Human Resources Management, Business Administration or Arts with a post-graduate certificate in Human Resources Management and a minimum 3 years experience in recruitment, employee, and labour relations in a unionized environment; equivalent combinations of education and experience will be considered
• Certified Human Resources Professional or Certified Human Resources Leader designation
• A passion for promoting and maintaining a healthy and safe workplace and the ability to work respectfully and effectively in a team environment
• Strong commitment to delivering quality customer service
• Demonstrated commitment to Reconciliation, Equity, Accessibility, Diversity and Inclusion with preference for previous training/experience enhancing HR programs to remove barriers and promote belonging
• Demonstrated knowledge of, and ability to interpret relevant legislation including but not limited to the Employment Standards Act (ESA), Labour Relations Act (LRA), Occupational Health and Safety Act (OHSA), Ontario Human Rights Code (OHRC), and Accessibility for Ontarians with Disability Act (AODA).
• Ability to exercise sound judgment, tact, and compassion in dealing with sensitive employee issues and confidential matters.
• Ability to conduct research, analyze data and use critical thinking skills to identify possible solutions to specific issues and/or to support continuous improvement in HR processes, policies, and service delivery.
• Sound written, communication, and presentation skills

What we will require:

• A Police Criminal Record and Judicial Matters Check satisfactory to the City
• Proof of your current and valid certificate(s), licenses and/or educational qualifications, if applicable