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What is the opportunity?

As an RBC Ambassador inside our branches, you will put clients first and find solutions to their individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver exceptional customer service and are excited to help clients embrace our digital capabilities, you can build a great career with us as a future Banking Advisor.

 Who can apply?

Indigenous Applicants welcomed.

What will you do?

• Proactively engage with clients in the branch and deliver an outstanding service experience through completing transactions and by identifying opportunities for advice, solutions, digital enablement and partner introductions
• Focus on education and demonstration, leverage technology to deliver a memorable client experience, drive solutions and retain business
• Contribute to team results by listening and spotting opportunities to offer additional advice, introduce clients to the capability of RBC partners, or personally fulfil client solutions
• Proactively take ownership of resolving and preventing client banking problems
• Cultivate and maintain relationships with partners to work as one RBC team
• Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions

What do you need to succeed?

Must-have

• Goal-oriented individual with a demonstrated passion for putting clients first.
• Drive and self-motivation, as well as excellent communication skills and emotional intelligence
• Comfortable working with a home computer, laptop, smartphone and/or tablet
• Eagerness to learn and determination to succeed

• Confidence and ability to learn financial concepts and willingness to obtain the Investment Funds in Canada or the Canadian Securities Course

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• A world-class training program in financial services
• Excellent career development and access to a variety of job opportunities across business and geographies
• Leaders who support your development through coaching and managing opportunities
• Work in a dynamic, collaborative, progressive, and high-performing team

Job Skills

Advice Based Solutions, Client Centricity, Client Discovery, Communication, Critical Thinking, Curiosity, Data Analysis, Digital Literacy

Additional Job Details

801 15 ST E, UNIT 735:PRINCE ALBERT

PRINCE ALBERT

Canada

37.5

Full time

PERSONAL & COMMERCIAL BANKING

Regular – Trainee (Trainee)

Salaried

2024-09-26

2024-10-24

BDC has embarked on its digital transformation and in the process of modernizing its products and services, including the migration of our on-premises CRM to the cloud. As part of this initiative, we are looking for passionate, bilingual candidates who wish to be a key player in this transformation journey and contribute to the evolution of BDC's financing services through their technical expertise and sense of innovation.

The selected candidate will join one of the squads within the Customer Management family as a software engineering specialist. They participate in all activities of the SSDLC (Secure Software Development Lifecycle) process in agile delivery mode (ie.design, document, develop and deliver user-friendly and scalable technical solutions)

• Establish specifications that translate user needs into solutions while observing agreed budgets, timeframes, and technical parameters.

• Design and develop system components, including programming, documentation and testing of solutions.

• Ensure system quality, security, and stability by following development and documentation standards and practices.

• Create and evolve CI/CD pipelines as code in AzureDevOps.

• Participate in the elaboration of the Testing strategy for multiple initiatives and ensure that implementation of automated test bring enough confidence to quality of deliverables.

• Provide second-level technical support to the Help Desk or Operations to resolve production problems.

• Adapt to changing technology, learning, and applying new methods for achieving the goals of the organization.

• Adhere to established policies, standards, and procedures for ensuring the security and integrity of systems and data.

Professional & Educational Experience

• Seven to 10 years of experience in software engineering

• Bachelor's degree in information technology, engineering, or equivalent experience.

Minimal competencies / Essential skills

• Advanced hands-on experience in Microsoft Dynamics CRM 365 configurations and development

• Advanced programming experience in Microsoft .NET Core, .NET Framework, C#, SQL, HTML, XML, JavaScript, JQuery, ODATA, JSON, PowerShell and Web services (REST, SOAP, Graph QL).

• Advanced experience with CICD pipeline as code in Azure DevOps.

• Advanced experience with software engineering practices such as TDD, Pair Programming, Simple Design, Fake First.

• Mastery of the concepts of object-oriented programming. Good knowledge of SOLID design principles and design patterns

• Experience developing robust automated tests

• Experience with modern authentication and authorization mechanisms (OpenID Connect & OAuth)

• Excellent analytical, problem-solving and documentation skills

• Bilingualism and excellent verbal and written communication skills

• Strong Leadership, mentoring and communication skills.

• Integrity, honesty and transparency

• Professionalism, thoroughness, attention to detail and strong work ethic

Complementary skills

• Knowledge and experience in Financial Services is an asset

• Understanding of containerization and Cloud Services such as Docker, Kubernetes, Tanzu

• Good understanding of event-driven architecture, and knowledge of event streaming and messaging systems such as Kafka and ActiveMQ

• Experience working with Relational databases like SQL server and MySQL

• Proficient in developing with the various resources of the Azure cloud environment, as well as cloud design models

We are looking for a strong data analyst to join our Client Analytics team within the Marketing and Communications (MarCom) department. The person will work with the other analysts and together will ensure the continuous evolution and maintenance of marketing datasets. They will have to manipulate a variety of data coming from Google Analytics, the CRM, our marketing automation tools and other and act as the primary liaison between the Marketing and IT departments to document, prioritize and coordinate the datasets change requests.

The ideal candidate should be proficient in SQL and Power BI to be able to support the analysts by creating or updating SQL codes and Power BI datasets. They will have experience with Databricks, SQL, and data modeling.

They should be comfortable working in an evolving environment where curiosity and flexibility are key to adapt to new tools and processes.

CHALLENGES TO BE MET

• Own and maintain various Marketing datasets, ensuring their continuous evolution.

• Develop, design, and maintain complex and large Power BI datasets and dashboards.

• Improve Power BI datasets performance.

• Extract, transform, and load (ETL) data from various sources into Power BI.

• Write codes in DAX and in Power Query.

• Develop, maintain, and optimize SQL codes including views and stored procedures.

• Communicate effectively with reporting analysts to understand their requirements and translate them into actionable data solutions.

• Provide automation support to analytical teams around data-centric needs.

• Ensure data quality and accuracy through monitoring and validation.

• Build queries and workflows in Databricks and SSMS to build datasets for Marketing & Communications (Marcom) reports.

• Develop and review code used by all the data analysts in the department.

• Support team of data analysts with data knowledge or with debugging

• Design and implement data models to support business requirements.

• Troubleshoot data issues and perform root cause analysis.

• Design and document data solutions and models in collaboration with BI, data specialists, architects, data modelers, data scientists, and project/product team.

• Be the Power BI and Databricks subject matter expert.

• Provide training and support on Power BI and Databricks for Marketing analysts.

• Stay updated with the latest Power BI and Databricks features and best practices.

• Be the bridge between Marketing and IT, enable collaboration and data democratization.

WHAT WE ARE LOOKING FOR

• Bachelor’s degree in Computer Science, Information Technology, Marketing, or a related field.

• Minimum 3 years of experience in creating, maintaining, and understanding SQL codes, 3 years of experience in maintaining and evolving Power BI datasets (including DAX and Power Query) and 1 years of experience in Databricks

• Proven experience in effectively communicating with reporting analysts and coordinating between marketing and IT departments.

• Excellent problem-solving skills and attention to details.

• Strong organizational and project management skills with a minimum of 2 years of experience in a similar role.

• Experience with multidimensional data modeling.

• Experience in managing Marketing data an asset (such as Google analytics, Marketing automation systems (SAP, Eloqua…)

• Experience with code migrations across different environments an asset.

• Experience using GIT versioning is an asset.

• Good understanding of SQL optimization techniques and of multidimensional database schemas.

• SQL Server Management Studio (SSMS), advance knowledge of Power BI and Google Analytics

• Experienced in Databricks.

• Ability to review own work and minimize errors. Strong attention to detail.

• Curiosity and ability to acquire technical skills very quickly. Fast learner. Strong problem-solving skills.

• Strong interpersonal, teamwork skills. Strong organizational skills, ability to estimate and deliver on expectations and communicate hurdles.

• Demonstrated ability to work both independently and as part of a team in an autonomous way.

• Bilingual french and english

#INDHP

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