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ADMIN Full-time Job

2024-07-15 19:25   Administrative Jobs   Québec   26 views Reference: 7934
Job Details

This position is responsible for processing customer concerns cases. Working well with the drivers to ensure customers pick up and deliveres are completed in a timely manner.
Responsibilities:
Delivers outstanding customer service and telephone inquiries.
Takes ownership of customer's shipping needs and offers viable solutions.
Takes action to learn all product and service offerings, alternative solutions, and industry trends.
Operates all equipment, software, and devices and trains others.
Maintains a clean, organized, and safe working environment.

Qualifications:
High school diploma , GED, or International equivalent
Strong computer skills, including Microsoft Office and Adobe Suites
Strong verbal and written communication skills in both English and French.
Ability to lift 40+ lbs./18+ kgs.

UPS is a diverse and equal opportunity employer.  Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process.  If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.

Company Description
United Parcel Service, Inc. is an American multinational shipping & receiving and supply chain management company founded in 1907. Originally known as the American Messenger Company specializing in telegraphs, UPS has expanded to become a Fortune 500 company and one of the world's largest shipping couriers.