Counter Sales Associate II Full-time Job
Nov 11th, 2024 at 16:24 Sales & Retail Sarnia 25 views Reference: 10221Job Details
Our Counter Sales position ensures our customers remain our highest priority. They deliver exceptional customer service and act as the first point of contact for every walk-in customer. This is a tremendous opportunity for someone looking to grow their career in Sales.
What’s in it for you?
- Regular business hours Monday to Friday
- Comprehensive benefits with premiums fully paid for by the company for the “Core” package starting the first day of employment.
- Career development and training opportunities
- Life insurance, disability and wellness program
- Retirement savings programs including RRSP and DC pension with up to 5.25% employer contribution
- Paid vacation and sick time and day off on your birthday!
- Bonus programs that include annual performance and profit sharing
- Employee discounts on top brands of plumbing and HVAC/R products
- Education reimbursement for employees
- Employee referral program
- Safety shoe reimbursement
What you will do:
- As the first point of contact you will be required to offer prompt product knowledge and information to customers in a professional manner
- Respond to customers in a timely manner in person, by phone or email
- Prepare small order quotations on urgent contracting jobs
- Pick customer orders from warehouse
- Perform necessary product research in catalogues and online
- Verify all items are available for the customer as ordered and scheduled
- Responsible for building positive relationships with customers and associates
- Take initiative to maintain stock of the counter area as needed
- Offer help and assistance in the warehouse if required
What you will bring:
- Previous experience in sales or customer service in wholesale or distribution required
- Local market knowledge with HVAC and Plumbing will be an asset
- General computer skills including Microsoft Office required. Experience with AS400 an asset.
- Must have exceptional customer service and professional communication skills
Each resume submitted gets individually reviewed by our team and retained for 24 months if other new and exciting opportunities arise that match your skills and qualifications.
Please note: This position requires the result of a satisfactory criminal record check. A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.
Company Description
Wolseley Canada is part of Ferguson plc, a leading value-added distributor in North America providing expertise, solutions and products from infrastructure, plumbing and appliances to HVAC, fire, fabrication and more. Ferguson is headquartered in the U.K., with its operations and associates solely focused on North America and managed from Newport News, Virginia. With approximately 36,000 associates across 1,700 locations in North America, Ferguson exists to make our customers' complex projects simple, successful and sustainable.
