Customer Service Advisor Full-time Job

Does this sound familiar? Do you want to join a team that has been revolutionizing the world of real estate since 1997? What will your days look like in concrete terms? 
 
  

• Making a difference in our clients ' sales projects by answering phone calls and supporting them in the sale of their property;   

• Carry out follow-ups with our customers in order to advise them on the use of our products and services and offer them the best solutions for the success of their project.   

What do you need to be a Customer Service  Advisor ? 

• For a full-time position: Be available Monday to Friday (8:30 a.m. to 5:00 p.m.); 

• For a part-time position: Be available one evening per week (4:00 p.m. to 7:00 p.m.) as well as Saturday and Sunday (8:00 a.m. to 3:00 p.m.);  

• A passion for customer service, because for you, it is important to make a difference;  

• An approach based on listening and understanding customer needs ;   

• Interpersonal skills ;  

• A proactive and empathetic attitude to support clients in their sales project;

• Some experience in customer service, at least enough to know that you like it;   

• Great ease with computers;  

• The ability to work from home at our Charny office (8389 avenue Sous-le-Vent). (Details about our hybrid work mode will be presented to you during the recruitment process).   

Benefits that make a real difference  

• An hourly wage starting at $ 20.49 plus a $1 bonus if you are bilingual and a $2 bonus if you work evenings and weekends ;  

• Recognition of relevant years of experience;  

• The support of a team of senior advisors and colleagues to help you;  

• A bonus system to highlight and reward your work; 

• Paid mobile leave days upon starting your job; 

• Access to an employee and family assistance program (PAEF );   

• A telemedicine service ;   

• An annual allowance of $200 for your sports and cultural activities;  

• A day of paid leave during your move and for volunteering;  

• Several discounts used so that you can carry out your real estate projects with complete confidence and at lower costs.  

And we don't stop there, because we really care about you:  

• An integration process to quickly familiarize you with your work environment and our services;  

• A work environment that prioritizes both your professional development and your personal growth;  

• A social club that ensures your daily life with us is pleasant and stimulating;  

• Collaborative teamwork where your wildest ideas are welcomed and even encouraged.