Guest service representative hotel Full-time Job

Requirements:

Languages: Candidates must have knowledge of the English Language

Education: Candidates need standard educational qualifications such as a College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years or equivalent experience
Experience: Candidates should have experience of 1 to less than 2 years
Computer and technology knowledge: Word processing software, Central reservation system (CRS), Spreadsheet, and Internet

Location: 500 Osprey Ln, Tofino, BC V0R 2Z0, Canada
Shifts: Day, Evening, Weekend, Morning
Transportation information: Valid driver’s licence
Work setting: Hospitality industry, Staff accommodation available, Hotel, motel, and resort

Physical Requirements:

• • The candidates should have a strong attention to detail and be able to thrive in a fast-paced environment

• The candidates should be comfortable standing for extended periods

Other Requirements:

• The candidates should demonstrate a strong client focus and exhibit dependability in their work
• The candidates should possess efficient interpersonal skills, have excellent oral communication abilities, and demonstrate excellent written communication skills
• The candidates should be flexible in their approach to tasks and responsibilities, exercise good judgment in decision-making, and be organized in their work habits
• The candidates should be reliable in meeting deadlines and commitments and be effective team players

Candidate Status:

• Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
• Candidate must have legal authorization (Work Permit) to work in Canada
• If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

• The candidates should be able to register arriving guests and assign rooms, process group arrivals and departures, and take, cancel, and change room reservations
• The candidates should be able to provide information on hotel facilities and services, general information about points of interest in the area, and investigate and resolve complaints and claims
• The candidates should be able to exchange foreign currency, process guests’ departures, calculate charges, and receive payments, and balance cash and complete balance sheets, cash reports, and related forms
• The candidates should be able to maintain an inventory of vacancies, reservations, and room assignments, follow emergency and safety procedures, and perform clerical duties (i.e., faxing, filing, photocopying)
• The candidates should be able to answer telephone calls and relay messages, assist clients/guests with special needs, handle wake-up calls, and provide customer service

Benefits:

• The candidates will get dental plan, vision care benefits commission, gratuities, group insurance benefits, life insurance, registered retirement savings plan (RRSP), free parking available, travel insurance, and wellness program

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume, Cover letter) through the below-mentioned details

By email
[email protected]

Be prepared for the screening questions. Include answering the following questions while applying:

• Are you currently legally able to work in Canada?

The Wickaninnish Inn Ltd, nestled on the rugged west coast of Vancouver Island, is a luxury resort renowned for its breathtaking oceanfront location and exceptional hospitality. Offering a unique blend of nature and luxury, the inn provides upscale accommodation, spa services, and exquisite dining experiences.