Manager, Investigations Full-time Job

What is the opportunity?

As Manager of Investigations, you conduct and lead complex fraud-related investigations which mitigate financial, reputational, regulatory and legal risk using established investigative procedures and in accordance with RBC policies. You share responsibility for all components of the Fraud Management Value Chain with peers and the Senior Manager.

 

What will you do?

• Conduct and lead complex, confidential, cross-platform investigations with a particular focus on asset recovery and loss prevention as well as intelligence gathering and criminal prosecution of offenders in appropriate cases

• Earn the respect of internal partners for knowledge applied and professional and balanced approach to investigations

• Advise Corporate Investigation Service senior management of fraud issues, significant control weaknesses or deficiencies and trends identified during investigations using standardized reporting in a timely manner

• Attend court and provide expert evidence on behalf of RBC when required

• Update and maintain paper and electronic files ensuring accuracy, timeliness and thoroughness

• Develop and maintain an extensive network of internal partners and external peers in the industry, police and other authorities to ensure a consistent approach to the detection and investigation of criminal activity against RBC

 

What do you need to succeed?

Must-have 

• Minimum 5 years’ experience in crime investigation/audit

• Proven interview skills; proven report writing skills

• Major investigation experience

• Experience in gathering and preserving evidence and presenting the evidence before the courts

• Skilled in all Microsoft Office computer applications

• Able to lead by example through provision of knowledge, cooperation and teamwork

 

Nice-to-have 

• In depth knowledge of criminal law

• Knowledge of Canadian Securities Legislation / Regulations

• Knowledge of banking processes

• Experience working on the following:  internal/external cyber fraud investigations, various mobile or digital payment/wallet solutions, various online 3rd party payment solution providers

 

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• Opportunities to take on progressively greater accountabilities       

 

 

 

 

Job Skills

Analytical Thinking, Banking, Financial Services, Behavior Interviewing, Core Banking Systems, Corporate Investigations, Criminal Investigations, Cyber Investigations, Detail-Oriented, Face to Face Interviewing, Financial Crime Investigations, Financial Investigations, Investigative Interviewing, Microsoft Digital Literacy, Report Writing, Risk Assessments, Workplace Investigations

Royal Bank of Canada (RBC; French: Banque Royale du Canada) is a Canadian multinational financial services company and the largest bank in Canada by market capitalization. The bank serves over 17 million clients and has more than 89,000 employees worldwide.