Sales Manager Full-time Job

The Sales Manager is responsible for overseeing a range of sales activities, including managing contracts, leading direct sales efforts, and maintaining strong relationships with customers and vendors. This role also involves monitoring financial performance related to sales, supervising the sales team, and ensuring that sales goals are met. Additionally, the Sales Manager is tasked with preparing and delivering sales materials, as well as representing the company at exhibits, conferences, and other promotional events.

 

What’s in it for you?

• Regular business hours Monday to Friday
• Comprehensive benefits with premiums fully paid for by the company for the “Core” package starting the first day of employment.
• Career development and training opportunities
• Life insurance, disability and wellness program
• Retirement savings programs including RRSP and DC pension with up to 5.25% employer contribution
• Paid vacation and sick time and day off on your birthday!
• Bonus programs that include annual performance and profit sharing
• Employee discounts on top brands of plumbing and HVAC/R products
• Education reimbursement for employees
• Employee referral program
• Safety shoe reimbursement

 

What you will do:

• Oversee all sales activities, including direct sales, contract supervision, customer and vendor relations, and financial performance.
• Lead and monitor the sales team, ensuring alignment with company goals.
• Develop and deliver sales materials and attend promotional events.
• Cultivate positive relationships with major accounts, outlets, vendors, and distributors.
• Ensure accurate and timely completion of sales orders, quotes, and billing.
• Supervise and assess team performance, providing training, guidance, and leadership.
• Participate in the development of sales strategies, focusing on enhancing availability, visibility, and performance.
• Resolve customer issues and maintain high standards of service.
• Participate in budget planning and regularly monitor expenditures.
• Lead by example, ensuring adherence to company policies and values.
• Foster a positive work environment and provide support to staff.
• Ensure that sales team members are trained, motivated, and held accountable for meeting performance targets.
• Conduct employee performance reviews and assist in resolving operational issues.
• Encourage team collaboration and effective communication across departments.
• Conduct regular sales activities and meetings to ensure the team meets quarterly targets.
• Promote a positive customer experience, ensuring all interactions are respectful and professional.
• Ensure compliance with health and safety regulations and quality management systems.
• Address safety concerns, conduct site inspections, and participate in investigations as needed.
• Support the team in adhering to violence and harassment policies.
• Provide technical support to customers and sales teams.
• Work with senior management to address and resolve customer issues promptly.
• Collaborate with service and fabrication managers to develop preventative maintenance programs for customers.
• Ensure adequate training opportunities for the sales team and organize vendor-led sessions.
• Complete leadership training and facilitate internal training events for customers.
• Work closely with other departments to ensure smooth operations and resolve conflicts.
• Ensure sales team members provide sufficient information to support other departments in tasks like purchasing, shipping, and order fulfillment.

 

What you will bring:

• Post Secondary education is preferred, but a minimum of seven (7) to ten (10) year related experience is required, including a minimum of three (3) to five (5) years progressive sales experience, preferably within the pump and electric motor industry, or the equivalent combination of education and experience;
• Knowledge of Company product lines;
• Knowledgeable of the competition and aware of strategy and tactics;
• Proven ability to prepare and deliver professional documents and presentations to all levels of an organization.
• Excellent communication skills, both oral and written; Must be able to interact and communicate with individuals at all levels of the organization;
• Consistently meeting deadlines within a fast paced work environment and works effectively within time constraints;
• Strong analytical and problem-solving skills;
• Excellent interpersonal skills with demonstrated success working in a team environment;
• Proficient in MS Office, including Outlook, Teams, Excel, PowerPoint & Word.

 

Each resume submitted gets individually reviewed by our team and retained for 24 months if other new and exciting opportunities arise that match your skills and qualifications.

 

Please note: This position requires the result of a satisfactory criminal record check.  A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.

James Electric Motor Services Ltd. is a Western Canadian industry leader in providing replacements, repairs, installation, maintenance and retrofits for pumps, electric motors, fans and blowers.
For 40 years, James Electric has been a customer driven organization that strives to provide excellent customer service, quality parts, service and repairs from our Calgary based facility.