ACCOUNT EXECUTIVE Full-time Job

POSITION SUMMARY:

• The Key Account Executive (KAE) is responsible for all Business Development activities concerning small to medium accounts. 
• The KAE may also service a large customer due to logistical reasons. 
• The KAE identifies volume and sales opportunities reviews new and current services resolves claims and service challenges and conveys information regarding the marketplace competition and customer needs to the Area Sales Manager. 
• The KAE is responsible for achieving aggressive conversion and penetration of revenue goals.  She/he will report directly to the Area Sales Manager.

KEY ACCOUNTABILITIES:

• Volume and revenue development through customer visits and contacts by phone
• Follow up on sales leads through employee/phone centre
• Handle multiple responsibilities
• Ability to work flexible hours (longer hours when required)

EDUCATION/WORK EXPERIENCE:

• Post secondary education and/or 3 years’ related experience in customer service or an equivalent combination of education training and experience
• Excellent PC skills and knowledge of Microsoft Office applications
• Strong interpersonal and communication skills
• Ability to handle stressful situations and a high volume of work
• Good time management skills and attention to detail
• Strong customer service orientation

UPS is a diverse and equal opportunity employer.  Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process.  If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.

United Parcel Service, Inc. is an American multinational shipping & receiving and supply chain management company founded in 1907. Originally known as the American Messenger Company specializing in telegraphs, UPS has expanded to become a Fortune 500 company and one of the world's largest shipping couriers.