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Administrative Assistant Full-time Job

Nov 15th, 2024 at 15:01   Administrative Jobs   Sherbrooke   30 views Reference: 10327
Job Details

Your contribution

 

  • Promote a customer-centric culture, to deepen customer relationships and leverage relationships with the Bank and its systems and knowledge.
  • Responsible for the maintenance of office systems including the computer network, telephones, voicemail, reference files, product sheets, office library and product and procedure manual. 
  • Lead the management of facility operations, implementation of facility-related changes and change management activities. 
  • Liaise with the Facilities team on all matters related to lease improvements, lease renewals and planned moves. 
  • Perform front desk related tasks such as answering phones, greeting customers, handling mail and deliveries, and scheduling customer appointments.
  • Execute regional reporting requests and perform data analysis.
  • Manage regional administrative tasks surrounding the production of the CPG maturity report, letters, cash statements and the SOTI report.
  • Coordinate and deliver a variety of regional activities including seminars, customer forums and professional development days, and provide logistics as required. 
  • Assist in completing tasks to ensure branch compliance, including managing the Security Checklist and Business Continuity Plan.
  • Participate in regional meetings and special projects.
  • Liaise with external partners, such as medical associations and accounting firms, to implement regional projects. 
  • Perform other administrative tasks.
  • Understand Scotiabank's risk culture and risk appetite and reflect this in day-to-day operations and decisions.
  • Understand Scotiabank's risk culture and risk appetite and reflect this in day-to-day operations and decisions.
  • Actively, effectively and efficiently work in his/her field, in accordance with Scotiabank's values, Code of Ethics and Sales Guiding Principles, while ensuring the adequacy, compliance and effectiveness of day-to-day business controls to ensure the company meets its operational, compliance, anti-money laundering and counter-terrorist financing and ethics risk obligations.
  • Promote a productive and inclusive work environment.

 

 

MD's expectations

 

  • Customer experience management skills. 
  • Strong organizational skills. 
  • Excellent communication skills. 
  • Sense of initiative and resourcefulness. 
  • Ability to work effectively within a team. 
  • Thoroughness. 
  • Organizational skills, dynamism and effective communication. 
  • Interest in working in a fast-paced environment and professionalism. 
  • Team spirit and constant desire to create a positive work climate.

 

 

Training and experience

 

  • College diploma in business administration or equivalent. 
  • At least three years of administrative or office experience, preferably in a financial services firm.
  • Good knowledge of RRSPs, RRIFs, mutual funds and customer service is considered an asset.  
  • Excellent computer skills including proficiency in MS Word, MS PowerPoint and a good understanding of common business applications. 

 

  

Why MD?

 

  • We strongly encourage  work-life balance  and give you the flexibility and tools to achieve it.
  • We believe that a diverse and inclusive work environment   promotes employee happiness and productivity.
  • We know how  important benefits programs  are in supporting the mental and physical health of employees and their families.
  • We know that  financial security  is important to you and we want to contribute to this by offering you competitive salaries, performance bonuses, a defined contribution pension plan and a stock purchase program for our employees.
  • We know it’s important to  take a break , so we offer a generous paid vacation program that increases as you progress through your career at MD. Our collaborative work environment allows you to take a vacation with peace of mind, without having to worry about your clients.
  • Through our partnership with Scotiabank, we can offer you  great banking solutions  to keep more money in your pocket. You'll have access to a wide range of banking services, credit cards, mortgage solutions, auto and home insurance and discounts.
  • We love  discounts . Through the WorkPerks program, MD staff have access to thousands of discounts across Canada.

 

“In accordance with a language needs assessment conducted by Scotiabank, the successful candidate must be able to communicate in English and French, as they will be serving an English-speaking clientele.”

Company Description
The Bank of Nova Scotia, operating as Scotiabank, is a Canadian multinational banking and financial services company headquartered in Toronto, Ontario. One of Canada's Big Five banks, it is the third-largest Canadian bank by deposits and market capitalization. In 2023, the companys seat in Forbes Global 2000 was 88.