Administrative Assistant Full-time Job
Nov 15th, 2024 at 15:01 Administrative Jobs Sherbrooke 30 views Reference: 10327Job Details
Your contribution
- Promote a customer-centric culture, to deepen customer relationships and leverage relationships with the Bank and its systems and knowledge.
- Responsible for the maintenance of office systems including the computer network, telephones, voicemail, reference files, product sheets, office library and product and procedure manual.
- Lead the management of facility operations, implementation of facility-related changes and change management activities.
- Liaise with the Facilities team on all matters related to lease improvements, lease renewals and planned moves.
- Perform front desk related tasks such as answering phones, greeting customers, handling mail and deliveries, and scheduling customer appointments.
- Execute regional reporting requests and perform data analysis.
- Manage regional administrative tasks surrounding the production of the CPG maturity report, letters, cash statements and the SOTI report.
- Coordinate and deliver a variety of regional activities including seminars, customer forums and professional development days, and provide logistics as required.
- Assist in completing tasks to ensure branch compliance, including managing the Security Checklist and Business Continuity Plan.
- Participate in regional meetings and special projects.
- Liaise with external partners, such as medical associations and accounting firms, to implement regional projects.
- Perform other administrative tasks.
- Understand Scotiabank's risk culture and risk appetite and reflect this in day-to-day operations and decisions.
- Understand Scotiabank's risk culture and risk appetite and reflect this in day-to-day operations and decisions.
- Actively, effectively and efficiently work in his/her field, in accordance with Scotiabank's values, Code of Ethics and Sales Guiding Principles, while ensuring the adequacy, compliance and effectiveness of day-to-day business controls to ensure the company meets its operational, compliance, anti-money laundering and counter-terrorist financing and ethics risk obligations.
- Promote a productive and inclusive work environment.
MD's expectations
- Customer experience management skills.
- Strong organizational skills.
- Excellent communication skills.
- Sense of initiative and resourcefulness.
- Ability to work effectively within a team.
- Thoroughness.
- Organizational skills, dynamism and effective communication.
- Interest in working in a fast-paced environment and professionalism.
- Team spirit and constant desire to create a positive work climate.
Training and experience
- College diploma in business administration or equivalent.
- At least three years of administrative or office experience, preferably in a financial services firm.
- Good knowledge of RRSPs, RRIFs, mutual funds and customer service is considered an asset.
- Excellent computer skills including proficiency in MS Word, MS PowerPoint and a good understanding of common business applications.
Why MD?
- We strongly encourage work-life balance and give you the flexibility and tools to achieve it.
- We believe that a diverse and inclusive work environment promotes employee happiness and productivity.
- We know how important benefits programs are in supporting the mental and physical health of employees and their families.
- We know that financial security is important to you and we want to contribute to this by offering you competitive salaries, performance bonuses, a defined contribution pension plan and a stock purchase program for our employees.
- We know it’s important to take a break , so we offer a generous paid vacation program that increases as you progress through your career at MD. Our collaborative work environment allows you to take a vacation with peace of mind, without having to worry about your clients.
- Through our partnership with Scotiabank, we can offer you great banking solutions to keep more money in your pocket. You'll have access to a wide range of banking services, credit cards, mortgage solutions, auto and home insurance and discounts.
- We love discounts . Through the WorkPerks program, MD staff have access to thousands of discounts across Canada.
“In accordance with a language needs assessment conducted by Scotiabank, the successful candidate must be able to communicate in English and French, as they will be serving an English-speaking clientele.”
Company Description
The Bank of Nova Scotia, operating as Scotiabank, is a Canadian multinational banking and financial services company headquartered in Toronto, Ontario. One of Canada's Big Five banks, it is the third-largest Canadian bank by deposits and market capitalization. In 2023, the companys seat in Forbes Global 2000 was 88.