Administrative Support IV Full-time Job
Jun 7th, 2024 at 12:44 Administrative Jobs Calgary 169 views Reference: 7168Job Details
EMS Workforce Planning supports the day-to-day scheduling tasks of AHS EMS employees. This includes assigning relief employees, supporting scheduling technology, analysis of reports, Software education (Telestaff), and payroll (e-People). As a team member of EMS Workforce Planning, the Scheduler is responsible for staff replacement needs for assigned areas. The Scheduler ensures that employees are scheduled appropriately, and employee pay data is captured in accordance with established policies and procedures, and collective agreement provisions. The successful candidate will enjoy providing outstanding customer service and high attention to detail in a fast-paced environment while adapting to frequent interruptions and shifting priorities. As a result, the Scheduler should be self-directed in sound decision making and in resolving issues. The Scheduler will also assist in the training and orientation of new staff. This position works days, evenings, weekends, and holidays (operational from 05:30 – 20:00). All new hires will be provided with full training and orientation. This will require a commitment of at least 6 weeks of full-time hours, Monday – Friday. This commitment is a mandatory requirement. To ensure your skills and qualifications are considered, please attach a resume and cover letter with your application.
Description:
As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
- Classification: Administrative Support IV
- Union: AUPE GSS
- Unit and Program: Emergency Medical Services Workforce Planning South Sector
- Primary Location: EMS Headquarters - Calgary
- Location Details: As Per Location
- Multi-Site: Not Applicable
- FTE: 0.00
- Posting End Date: 13-JUN-2024
- Employee Class: Casual/Relief
- Date Available: 02-JUL-2024
- Hours per Shift: 9.69
- Length of Shift in weeks: Varies
- Shifts per cycle: Varies
- Shift Pattern: Days, Evenings, Weekends
- Days Off: Other
- Minimum Salary: $26.07
- Maximum Salary: $31.68
- Vehicle Requirement: Not Applicable
Required Qualifications:
Some post-secondary education.
Additional Required Qualifications:
1-3 years, large volume, staff scheduling experience is required. Advanced knowledge and operation of Microsoft Outlook, MS Teams, Shared Drives, Word and Excel required. Payroll experience in e-People is required. Experience in customer service is required. Demonstrates excellent communication skills. Written, verbal and professional telephone skills are required. Attention to detail with a high level of accuracy is required. An excellent attendance record, reliability and personal suitability must be demonstrated through employment. Superior critical thinking, problem solving and decision-making skills are required. Must be flexible and able to meet the demands of changing deadlines. Must have demonstrated experience resolving complex client issues. Ability to work independently with minimal direction and within the team is a requirement. A working knowledge of the various applicable collective agreements and time reporting codes is required.
Preferred Qualifications:
Proficiency with UKG Telestaff Software. Experience in working in a unionized healthcare and/or 24/7 environment. Able to work in a collaborative, team environment.
