Communications Officer Full-time Job

We are searching for a Communications Officer to join our team based in Halifax, Nova Scotia.

Meaningful Benefits

As one of our Great People, you will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:

• Comprehensive health and dental benefits plan (eligible immediately upon hire) including an Employee and Family Assistance Program
• RRSP program (5% employer matching)
• Vacation accrual (begins immediately) and travel insurance
• Free onsite parking
• Access to our Great Rewards program that includes a retail discount program from over 12,000 vendors and access to virtual healthcare.   
• Access to continuing education and training through Shannex’s Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About the Opportunity

If you are a strategic communicator who loves to build strong relationships and bring ideas to life, this dynamic new role is for you. You will be part of an integrated team of communicators, and marketing, digital and design experts who work together to deliver on the organization’s vision and drive forward strategic initiatives. As part of this team, you will:

• Support multi-stakeholder strategic communications efforts for our operating long term care, retirement living and home care divisions.
• Develop and nurture strong relationships with internal clients to provide creative, thoughtful and purposeful communications that connect with audiences and deliver on organizational goals in the areas of community relations, new community development, recruitment, and sustainability to name a few.
• Demonstrate the art of storytelling and prepare and edit informational and interesting content to be used across all platforms. This includes contributing to Shannex’s quarterly Connections magazine and other publications, website, collateral, social media channels, speaking notes and other communication products for senior leadership.
• Ensure all communications channels are optimized and effective with established mechanisms for assessment and improvement (website, internal communication hub, digital screens etc).
• Assist in issues management by recognizing opportunities and providing support as needed.
• Coordinate ongoing media monitoring and manage email correspondence from external sources, including inquiries and other requests.
• Prioritize workflow, manage multiple projects and complete time-sensitive tasks.
• Possess excellent research, organizational, analytical and editing skills.

About You

In addition to placing high value on continuous improvement, collaboration and accountability, you bring:

• Undergraduate degree or diploma with a concentration in Public Relations, Marketing or equivalent and up to three years of experience.
• Strong communication skills, both written and verbal
• An aptitude for solving problems/troubleshooting
• Reliably deliver high quality, professional service with a positive attitude
• A proven ability for attention to detail and consistently display a high level of initiative, effort and commitment towards completing assignments efficiently
• Ability to work both independently and as part of a multi-disciplinary team to achieve desired results

It all began in 1988 when our Founder, Joseph Shannon, purchased a single nursing home in his hometown of Sydney, Cape Breton. For more than three decades, Shannex has grown as a trusted provider of senior accommodations, services and care in Nova Scotia, New Brunswick, and Ontario. Our industry-leading services are inspired by residents and delivered by Parkland Retirement Living and Lifestyle Residences, Shannex Enhanced Care, Faubourg du Mascaret, Milestone Communities, and Care at Home team members who create an exceptional resident experience and a positive, fulfilling work environment where every voice matters.