We are searching for a Workforce Coordinator to join our Faubourg du Mascaret team based in Moncton, New Brunswick. 

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:

• Comprehensive health, vision, and dental benefits plan (eligible immediately upon hire) including an Employee and Family Assistance Program
• Life, travel, and other insurances
• Access to virtual healthcare 24/7 for FREE through the group health benefit plan
• RRSP program (5% employer matching)
• Vacation accrual (begins immediately) and travel insurance
• Free onsite parking
• Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
• Access to continuing education and training through Shannex’s Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About the Opportunity

• Administers HRIS and Workforce Systems throughout the employee life cycle including system initiation, resignations, terminations, and status changes according to established procedures
• Coordinates all onboarding activities and facility orientation of new employees
• Analyzes and validates timecards in the processing of bi-weekly payroll
• Ensures accuracy of seniority lists; follows established procedures for all internal job postings and associated employee assignments
• Allocates and replaces shift vacancies in accordance with collective agreements, Shannex company policies, and established operational guidelines
• Ensures accurate schedules are completed and implemented within defined timelines
• Acts as point of contact for all employee requests for information and additional support on scheduling, and payroll issues
• Follows established procedures for processing time and attendance transactions in the timekeeping system including time off requests, leave processing, and assignment of rotation and extra shifts

About You

In addition to placing high value on continuous improvement, collaboration and accountability, you bring:

• A post-secondary degree or diploma in a related field such as Business Administration, Office Administration, Human Resources, or Payroll Administration;
• Ability to write and speak English is required, French is considered a strong asset;
• 2-3 years of previous experience in Human Resources and/or payroll administration in a large, complex environment;
• Previous experience working in a health care setting or previous experience using staffing, scheduling, or payroll software is considered an asset;
• Ability to provide a clear Criminal Record Check upon hire
• A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services and care

We are searching for a Concierge to join our Parkland on Eglinton West team based in Etobicoke, Ontario.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:

• Approximate hourly wage: $19.45-$21.10
• Comprehensive health, vision, and dental benefits plan (eligible immediately upon hire for part-time & full-time staff) including an Employee and Family Assistance Program
• Life, travel, and other insurances
• Access to virtual healthcare 24/7 for FREE through the group health benefit plan
• RRSP program (5% employer matching)
• Vacation accrual (begins immediately) and travel insurance
• Free onsite parking
• Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
• Access to continuing education and training through Shannex’s Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About the Opportunity

• Manages resident relations and provides excellent service to all residents and visitors;
• Communicates to all residents, guests, and employees in a professional manner;
• Anticipates and responds to all resident issues/situations promptly and takes appropriate action to rectify concerns;
• Displays knowledge of all services, facilities and features of Parkland and promotes the services and facilities to residents as appropriate;
• Maintain a visible and accessible profile;
• Provides information and responds to inquiries from residents, visitors, and staff; refers to appropriate person as necessary;
• Coordinates all taxi and courtesy shuttle bookings for residents and communicates with Chauffeur and Door Attendant;
• Provide exceptional customer service to all residents and supports other departments including the dining room, sales, maintenance, housekeeping and chauffer;
• Receives all incoming packages/deliveries to the facility;
• Assists residents and families with luggage, parcels, and arranges carts/dollies as necessary;
• Maintains access control to the building and manages the main entrance in cooperation with the Door Attendant;
• Responsible for overall resident satisfaction and necessary follow up to any service concerns;
• Promote a safety culture by continuously working safely including but not limited to identifying and reporting hazards, following safe work practices and procedures, wearing personal protective equipment, supporting others to work safely and completing safety education.
• Committed to adhering all of Parkland’s Standards of Conduct and policies and procedures.
• Demonstrates exceptional customer service and communication skills.
• Performs all other related duties as assigned.

About You

As the successful candidate, you are

• Passionate about working with seniors and have experience working in Retirement Living and/or the hospitality industry such as hotels.  
• You have a high school education (or GED)
• An Office Administration/Professional Secretarial diploma or University Degree is preferred
• You have 1-2 years’ experience in a client services or administrative role
• You have strong customer service skills, a positive attitude, excellent verbal and written skills, and strong computer literacy skills.
• You are available to work a schedule of flexible hours (days and evenings) and all shifts inclusive of days, weekends and holidays.
• Advanced proficiency in the English language is required, proficiency in other languages considered an asset.

We are searching for a Part-Time Licensed Practical Nurse (LPN) to join our Faubourg du Mascaret team based in Moncton, New Brunswick.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:

• Approximate hourly wage: $29.04 - $31.19
• 26 guaranteed hours per week, with option to pick up
• Comprehensive health, vision, and dental benefits plan (eligible immediately upon hire ) including an Employee and Family Assistance Program
• Life, travel, and other insurances
• Access to virtual healthcare 24/7 for FREE through the group health benefit plan
• RRSP program (6% employer matching) 
• Vacation accrual (begins immediately) and travel insurance 
• Free onsite parking
• Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
• Access to continuing education and training through Shannex’s Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About the Opportunity

• Assessing, planning, implementing, evaluating, documenting and directing resident needs through consultation with medical professionals, care conferences and internal staff;
• Providing leadership to health services staff and overseeing provision of quality health services respecting the client’s right to individualized planning of health services;
• Working with the existing management and health services teams to promote communication and compliance to policies and procedures;
• Administers and records prescribed medication as per company policy and scope of practice;
• Maintains the standards of accurate and complete documentation and reporting;
• Applies dressings and treatments according to physician’s orders and policy;
• Assists with supervision and evaluation of job performance and behavior of other health care staff

About You

In addition to placing high value on continuous improvement, collaboration and accountability, you bring:

• Active registration with the Association of New Brunswick Licensed Practical Nurses (ANBLPN);
• Ability to work a schedule of flexible hours and shifts inclusive of days, nights, weekends, and holidays;
• A valid CPR & First Aid or BLS Certification (required);
• Ability to provide a clear criminal record with vulnerable sector screening upon hire;
• Advanced proficiency in the English and French language is required;
• Any previous course in Alzheimer’s and Dementia Care to be a huge asset;
• Previous working experience with elderly in long-term care or a senior living environment an asset;
• A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services and care.