Concierge Full-time Job

We are searching for a Front Desk Attendant to join our PARKLAND WEST BEDFORD team based in BEDFORD, NOVA SCOTIA.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development, and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:

• Approximate hourly wage: $18.21 - $20.08
• Free onsite parking
• Employee discounts on select apparel, fitness, and retail partners through our Perks Program
• Access to continuing education and training through Shannex’s Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About the Opportunity

• Answers and transfers telephone inquiries, greets and directs visitors;
• Provides routine information and responds to inquiries from residents, visitors, and staff;
• Active screening of employees and visitors (Covid-19);
• Sorts and distributes incoming and outgoing mail and couriers;
• Prepares and distributes forms, reports and other documents to appropriate personnel and departments;
• Performs a wide variety of assignments, which are sometimes confidential in nature;
• Receives, processes and records client payments
• Ensures client safety by following and applying all standard operational procedures, safe work practices and training provide

About You

In addition to placing high value on continuous improvement, collaboration and accountability, you bring:

• High School /GED completion.
• Excellent computer skills and experienced well in Microsoft Office Suite.
• Previous hospitality/customer service experience an asset especially with seniors.
• A friendly outgoing spirit is a definite asset.
• Must be familiar with the Dartmouth area.
• Experience with cash flow.
• Knowledge of Medical Terminology considered an asset.
• Required to be available for day, evening and weekend shifts . Great position for a retired individual!
• A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services and care.

It all began in 1988 when our Founder, Joseph Shannon, purchased a single nursing home in his hometown of Sydney, Cape Breton. For more than three decades, Shannex has grown as a trusted provider of senior accommodations, services and care in Nova Scotia, New Brunswick, and Ontario. Our industry-leading services are inspired by residents and delivered by Parkland Retirement Living and Lifestyle Residences, Shannex Enhanced Care, Faubourg du Mascaret, Milestone Communities, and Care at Home team members who create an exceptional resident experience and a positive, fulfilling work environment where every voice matters.