Coordinator, Crossing Guard Full-time Job
May 8th, 2024 at 13:54 Administrative Jobs Brampton 128 views Reference: 6507Job Details
CLOSING DATE: May 21, 2024
AREA OF RESPONSIBILITY:
Reporting to the Supervisor, Crossing Guard, this position provides direct supervision to over 200 Crossing Guards and oversees the day to day operation of the crossing guard team, including hiring, training, scheduling and disciplining. Monitors performance and addresses labour relation issues, as required. Administers and resolves customer service inquiries and concerns. Ensures divisional and corporate service standards as well as health and safety procedures are followed and maintained in compliance with related legislation.
KEY ACCOUNTABILITIES
Provide staff direction. Set priorities and organize work to meet deadlines and achieve related divisional goals and objectives. Manage work plans and staffing requirements to ensure adequate coverage in the implementation and performance of crossing guard endeavours. Coordinate and assign projects to the crossing guard team and external agencies related to pedestrian safety initiatives.
Promote customer service. Foster external relationships with a collaborative approach to business with the Region of Peel, Brampton School Traffic Safety Council, School Trustees, Councillors, school administration and parents to review, comment and implement school pedestrian safety. Responsible for tracking, monitoring and completion of crossing guard related service requests and work orders. Identify issues and recommend suitable resolution in consultation with the Supervisor. Research, analyze and generate related reports, including development of standard operating procedures to ensure best practice, efficiency and standards within the division.
Provide operational support. Assist with annual budget preparation and setting financial controls in consultation with the Supervisor. Represent the crossing guard team at various committee meetings. Responsible for the coordination of tasks to meet service and work order requests. Prepare and provide strategies related to planning to the Supervisor. Conduct studies and provide the Supervisor with recommendations related to crossing guard resource planning. Assist in the preparation of reports and recommendations to committees, Council, and the public.
Coordinate scheduling. Administer the work scheduling process for the crossing guard team, ensuring the efficiency of work activities and that schedules maintain adequate staff levels for all school crossings. Update and maintain the crossing guard centralized data management system. Prepare and process biweekly time entry for crossing guards. Investigate and report workplace injuries and develop safe-working practices to correct and/ or reduce injuries.
SELECTION CRITERIA:
EDUCATION:
• Post-secondary diploma in Transportation Technology or equivalent.
REQUIRED EXPERIENCE:
• Three to five years of experience in a related field; preferably in a public or unionized environment.
• Proven experience in supporting staff, coaching and providing guidance.
OTHER SKILLS AND ASSETS:
• Knowledge of the Highway Traffic Act, Ontario Traffic Manuals, Employment Standards Act, Health & Safety Act and other applicable legislations.
• Knowledge of Brampton School Traffic Safety Council policies and procedures as they relate to crossing guard placement and removal is an asset.
• Excellent customer service and people management skills with the ability to communicate (verbal and written) with internal and external customers to meet corporate service standards.
• Strong organizational skills with the proven ability to manage time and multi-task to accomplish a variety of tasks, sometimes with conflicting priorities and timelines.
• Proficient with Microsoft Office and related traffic software.
• Ability to work independently with minimal supervision as well as work collaboratively in a team environment on projects and in seeking resolutions to problems.
**Various tests and/or exams may be administered as part of the selection criteria.
Interview: Our recruitment process may be completed with video conference technology.
Applicants who do not meet the educational requirements but have direct related experience may be considered.
Company Description
Brampton is a Canadian city in Ontarios Greater Toronto Area. Its Peel Art Gallery, Museum and Archives is housed in 19th-century and contemporary buildings. In the center of downtown is the Rose Theatre, a major performing arts venue. In front, Garden Square hosts big-screen movies and live events. Green spaces include Gage Park with its floral gardens. To the north sits Historic Bovaird House, a Victorian home.
