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Corporate Customer Service Representative (Bilingual) Full-time Job

Jan 24th, 2025 at 12:49   Customer Service   Toronto   8 views Reference: 11492
Job Details

Eagerly accepting applications from Bilingual candidates seeking Part Time positions.
 

Hours of our department:

Monday to Friday 8:00AM - 9:00PM

Saturday & Sunday 9:00AM - 5:00 PM
Evenings and weekends availability is required for consideration.

 

 

 

What you’ll do 

 

Corporate Customer Service Representative: 

  • Understand customer needs and communicate over phone and/or emails to build customer confidence in our ability to provide service, all while shaping a positive perception of Canadian Tire. 

  • Support various components of the Canadian Tire customer base including Retail stores (Canadian Tire and Party City), Triangle Rewards Programs, Partnerships and Events, Owned Brand Warranty inquiries with After Sales, Service and Support, Gift Card, Jumpstart and Petroleum 



What you bring 

 

We are looking for individuals who are: 

  • Customer focused, who go above and beyond to respond to the evolving needs of our customers 

  • Solutions oriented and outcome focused, with a strong attention to detail 

  • Agility and Flexibility to navigate through a suite of call types and programs specific to Corporate Customer Support 

  • Team players with strong communications skills, who build relationships easily you go 

 

While some experience is preferred, if you have a willingness to learn and are able to solve problems while keeping the customer top of mind, then this is definitely the place to be

Company Description
Canadian Tire Corporation, Limited (CTC) is one of Canadas most admired and trusted companies. With more than 90 Owned Brands, 1,700 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies. We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward. We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees. As part of our enhanced flex benefits program, we offer mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families, including total well-being, and mental health tools and resources for all employees. Join us in helping to make life in Canada better through living and working our Core Values: we are innovators and entrepreneurs at our core, outcomes drive us, inclusion is a must, we are stronger together and we take personal responsibility. It is an especially exciting time to join CTC and its family of companies where career opportunities are wide-ranging! Join us, where there's a place for you here.
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