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Counter Sales Associate Full-time Job

Dec 13th, 2024 at 13:24   Sales & Retail   Terrebonne   22 views Reference: 10843
Job Details

The Sales Counter Associate is responsible for ensuring that our customers remain our top priority. They provide exceptional customer service and act as the first point of contact for every customer that comes in. This is a great opportunity for someone looking to advance their career in sales.

 

What are the benefits for you?

  • Normal opening hours Monday to Friday
  • Full benefits with fully Company paid premiums for the basic kit from the first day of employment
  • Professional development and training opportunities
  • Life, Disability and Wellness Insurance Program
  • Retirement savings programs, including an RRSP and a defined contribution pension plan, with an employer contribution of up to 5.25%
  • Paid vacation and sick leave, and a day off on your birthday!
  • Bonus programs that include annual performance bonuses and a profit sharing plan
  • Employee discounts on top brands of plumbing and HVAC/R products
  • Tuition reimbursement for employees
  • Employee Referral Program
  • Reimbursement of safety shoes

 

What you will do:

  • As the first point of contact, you will be required to provide product information to customers quickly and professionally.
  • Respond to customers in a timely manner in person, by phone or by email.
  • Prepare quotes for small, urgent work orders.
  • Conduct necessary product research in catalogs and online.
  • Verify that all items are available to the customer as per order and schedule.
  • Take responsibility for establishing good relationships with customers and associates.
  • Take the initiative to replenish the area near the counter as needed.
  • Offer assistance in the warehouse if needed.

 

What you will bring:

  • Prior technical experience in sales or customer service in the wholesale or distribution industry required
  • Knowledge of the local market in the plumbing and HVAC/R products sector, an asset
  • General computer skills required, including Microsoft Office; experience with AS400 system an asset
  • Must possess exceptional customer service and professional communication skills

 

Each submitted resume is individually reviewed by our team and kept for 24 months in case a great new opportunity arises that matches your skills and abilities.

 

Please note that this position requires the result of a satisfactory criminal record check. A criminal record under the Criminal Code and/or another federal criminal record does not automatically mean that you will not be eligible for the position.

Company Description
Wolseley Canada is part of Ferguson plc, a leading value-added distributor in North America providing expertise, solutions and products from infrastructure, plumbing and appliances to HVAC, fire, fabrication and more. Ferguson is headquartered in the U.K., with its operations and associates solely focused on North America and managed from Newport News, Virginia. With approximately 36,000 associates across 1,700 locations in North America, Ferguson exists to make our customers' complex projects simple, successful and sustainable.