The Sales Counter Associate is responsible for ensuring that our customers remain our top priority. They provide exceptional customer service and act as the first point of contact for every customer that comes in. This is a great opportunity for someone looking to advance their career in sales.

What are the benefits for you?

• Normal opening hours Monday to Friday
• Full benefits with fully Company paid premiums for the basic kit from the first day of employment
• Professional development and training opportunities
• Life, Disability and Wellness Insurance Program
• Retirement savings programs, including an RRSP and a defined contribution pension plan, with an employer contribution of up to 5.25%
• Paid vacation and sick leave, and a day off on your birthday!
• Bonus programs that include annual performance bonuses and a profit sharing plan
• Employee discounts on top brands of plumbing and HVAC/R products
• Tuition reimbursement for employees
• Employee Referral Program
• Reimbursement of safety shoes

What you will do:

• As the first point of contact, you will be required to provide product information to customers quickly and professionally.
• Respond to customers in a timely manner in person, by phone or by email.
• Prepare quotes for small, urgent work orders.
• Conduct necessary product research in catalogs and online.
• Verify that all items are available to the customer as per order and schedule.
• Take responsibility for establishing good relationships with customers and associates.
• Take the initiative to replenish the area near the counter as needed.
• Offer assistance in the warehouse if needed.

What you will bring:

• Prior technical experience in sales or customer service in the wholesale or distribution industry required
• Knowledge of the local market in the plumbing and HVAC/R products sector, an asset
• General computer skills required, including Microsoft Office; experience with AS400 system an asset
• Must possess exceptional customer service and professional communication skills

Each submitted resume is individually reviewed by our team and kept for 24 months in case a great new opportunity arises that matches your skills and abilities.

Please note that this position requires the result of a satisfactory criminal record check. A criminal record under the Criminal Code and/or another federal criminal record does not automatically mean that you will not be eligible for the position.

The Inside Sales Representative is a vital member of our Inside Sales team. You have the privilege of building strong relationships with each customer and are the primary point of contact for establishing orders for delivery. You work closely with our Outside Sales team and the Warehouse team to ensure that deliveries are fulfilled and communicated correctly to everyone involved in the shipping process.

Our Inside Sales position is a crucial member of our inside team. They have the privilege of building strong relationships with each customer and are the primary contact for placing orders for delivery. They work closely with our Outside Team and Warehouse team to ensure deliveries are both executed and communicated properly to everyone involved in the shipping process.

What’s in it for you?

• Full health care benefits starting day one. 
• Career development and training opportunities
• Comprehensive benefits with premiums fully paid for by the company for the “Core” package.
• Life insurance, disability and wellness programs
• Retirement savings programs including RRSP and DC pension with up to 5.25% employer contribution
• Paid vacation and sick time and day off on your birthday!
• Bonus programs that include annual performance and profit sharing
• Employee discounts on top brands of plumbing and HVAC/R products
• Education reimbursement for employees
• Employee referral program
• Safety shoe reimbursement

What you will do:

• Responsible for completing the order process which includes offering pricing terms according to established margins; sourcing of additional products; and generating sales orders.
• Enter quotations and orders into the system with accuracy in a timely manner.
• Provide customers with accurate pricing, inventory, and specific delivery information.
• Build and maintain relationships with new and existing customers by phone or email with the intention of cultivating additional business.
• Prepare quotations and process orders on behalf of outside sales staff.
• Respond to customers’ requests and inquiries in a timely manner.
• Achieve sales targets and objectives as set out by Management by promoting and or upselling products.
• Adhere to company safety policies and regulations

What you will bring:

• Previous Inside Sales related industry (Plumbing & HVAC/R) experience is preferred
• General computer skills including Microsoft Office required, knowledge of AS400 system would be an asset.
• High level of commitment to exceptional customer service.
• Demonstrated initiative with the ability to work independently as well as in a collaborative team-based environment.
• Highly organized in prioritizing work and multi-tasking on a regular basis
• Fluency in both French and English considered an asset.

Salary Range: $55,000 - $59,000

Each resume submitted gets individually reviewed by our team and retained for 24 months if other new and exciting opportunities arise that match your skills and qualifications.

Please note: This position requires the result of a satisfactory criminal record check.  A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.

Our Counter Sales Position ensures our customers remain our highest priority. They deliver exceptional customer service and act as the first point of contact for every walk-in customer. This is a tremendous opportunity for someone looking to grow their career in Sales.

What’s in it for you?

• Regular business hours Monday to Friday
• Comprehensive benefits with premiums fully paid for by the company for the “Core” package starting the first day of employment.
• Career development and training opportunities
• Life insurance, disability and wellness program
• Retirement savings programs including RRSP and DC pension with up to 5.25% employer contribution
• Paid vacation and sick time and day off on your birthday!
• Bonus programs that include annual performance and profit sharing
• Employee discounts on top brands of plumbing and HVAC/R products
• Education reimbursement for employees
• Employee referral program
• Safety shoe reimbursement

What you will do:

• As the first point of contact you will be required to offer prompt product knowledge and information to customers in a professional manner
• Respond to customers in a timely manner in person, by phone or email
• Prepare small order quotations on urgent contracting jobs
• Pick customer orders from warehouse
• Perform necessary product research in catalogues and online
• Verify all items are available for the customer as ordered and scheduled
• Responsible for building positive relationships with customers and associates
• Take initiative to maintain stock of the counter area as needed
• Offer help and assistance in the warehouse if required

What you will bring:

• Previous technical experience in sales or customer service in wholesale or distribution required
• Local market knowledge with HVAC and Plumbing will be an asset
• General computer skills including Microsoft Office required. Experience with AS400 an asset.
• Must have exceptional customer service and professional communication skills
• Able to lift up to 50lbs pounds
• Forklift certification an asset

Salary Range: $48,000 - $50,000

Each resume submitted gets individually reviewed by our team and retained for 24 months if other new and exciting opportunities arise that match your skills and qualifications.

Please note: This position requires the result of a satisfactory criminal record check.  A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.

Our Inside Sales position is a crucial member of our inside team. They have the privilege of building strong relationships with each customer and are the primary contact for placing orders for delivery. They work closely with our Outside Team and Warehouse team to ensure deliveries are both executed and communicated properly to everyone involved in the shipping process.

What’s in it for you?

• Full health care benefits starting day one. 
• Career development and training opportunities
• Comprehensive benefits with premiums fully paid for by the company for the “Core” package.
• Life insurance, disability and wellness programs
• Retirement savings programs including RRSP and DC pension with up to 5.25% employer contribution
• Paid vacation and sick time and day off on your birthday!
• Bonus programs that include annual performance and profit sharing
• Employee discounts on top brands of plumbing and HVAC/R products
• Education reimbursement for employees
• Employee referral program
• Safety shoe reimbursement

What you will do:

• Responsible for completing the order process which includes offering pricing terms according to established margins; sourcing of additional products; and generating sales orders.
• Enter quotations and orders into the system with accuracy in a timely manner.
• Provide customers with accurate pricing, inventory, and specific delivery information.
• Build and maintain relationships with new and existing customers by phone or email with the intention of cultivating additional business.
• Prepare quotations and process orders on behalf of outside sales staff.
• Respond to customers’ requests and inquiries in a timely manner.
• Achieve sales targets and objectives as set out by Management by promoting and or upselling products.
• Adhere to company safety policies and regulations

What you will bring:

• Previous Inside Sales related industry (Plumbing & HVAC/R) experience is preferred
• General computer skills including Microsoft Office required, knowledge of AS400 system would be an asset.
• High level of commitment to exceptional customer service.
• Demonstrated initiative with the ability to work independently as well as in a collaborative team-based environment.
• Highly organized in prioritizing work and multi-tasking on a regular basis

Each resume submitted gets individually reviewed by our team and retained for 24 months if other new and exciting opportunities arise that match your skills and qualifications.

Please note: This position requires the result of a satisfactory criminal record check.  A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.

The West Health & Safety Business Partner is the strategic partner supporting Wolseley Canada’s Western region, leading the execution, support and strategic partnership of Wolseley’s health and safety program, reporting into the corporate Environment, Health & Safety team. The West Region Health & Safety Business Partner leverages strong health and safety knowledge, problem solving and communication skills to provide advice and guidance to leaders and staff on a broad set of safety related matters. As a Health & Safety leader this position assists other leaders at all levels in the organization with health and safety planning, program and activity implementation, policy interpretation and execution, safety performance, and training. As an expert in health and safety, this position will be required to participate in strategic support visits to locations across Canada.

What’s in it for you?

• Regular business hours Monday to Friday
• Comprehensive benefits with premiums fully paid for by the company for the “Core” package starting the first day of employment.
• Career development and training opportunities
• Life insurance, disability and wellness program
• Retirement savings programs including RRSP and DC pension with up to 5.25% employer contribution
• Paid vacation and sick time and day off on your birthday!
• Bonus programs that include annual performance and profit sharing
• Employee discounts on top brands of plumbing and HVAC/R products
• Education reimbursement for employees
• Employee referral program
• Safety shoe reimbursement

What you will do:

• Adopting the principles of continuous improvement, provide leadership, direction, and integration of the Environment, Health & Safety (EHS) management system to establish and maintain a strong safety culture.
• Actively promote a healthy workplace that is free from workplace violence and harassment.
• Work collaboratively with the Environment, Health and Safety team and with business partners, to drive an improvement in injury frequency.
• Monitor trends in leading and lagging indicators, reporting, and communicating performance to business leaders.
• Educate, consult with and influence management regarding unique safety requirements impacting their decisions, business unit operations, systems, and procedures.
• Work directly with various levels of leadership to implement and maintain the EHS program.
• Monitor, review and report health and safety performance indicators/measures
• Evaluate, analyze, and provide suggestions for the improvement and enhancement of work processes, equipment, productivity, and cost containment.
• Partner with stakeholders regarding incident investigations, ensuring accurate root cause analysis, identification of corrective action(s), and ensuring desired follow-ups are achieved.
• Partner with stakeholders regarding workplace violence and harassment investigations, using investigation techniques to determine facts and complete reports based on findings.
• Support the return-to-work program.
• Support the Environment, Health and Safety audit process (identify safety hazards, non-compliance, provide recommendations/programs to mitigate gaps in compliance, etc.)
• Ensure integration of health and safety measures into all new processes, equipment, and contract work.
• Provide in depth guidance and support to managers to meet their accountabilities for the safety and health of their associates, customers, and the environment.
• Act as a liaison between operations and regulatory bodies.
• Develop best practice guidelines to enable proactive management of risk for the organization and supports the Internal Responsibility System.
• Provide advice and consulting support to Managers and employees on HSE related matters to support continuous improvement.
• Partner with Managers to diagnose HSE related issues and recommend solutions that drive desired change.
• Contribute to the development and testing of emergency plans to support the region.
• Develop and support processes that encourage employee participation in safety, leadership engagement and positive recognition to foster safe and healthy working environments.
• Work with various stakeholders to contribute as a subject matter expert in relevant projects to advance business objectives and reduce harm to people, environment, and assets.
• In partnership with the Learning and Development team, support the implementation of required Health and Safety training for managers, employees, and contractors, including the maintenance of company and regulatory records and files.
• Other related duties and responsibilities as required or assigned.

What you will bring:

• Bachelor’s degree in Health & Safety, Science, Business, or related field
• 5-7 years of progressive Health & Safety experience
• Ability to travel 20-40%
• Completion of or working toward the CRSP designation.
• In-depth knowledge of Canadian OHS legislation
• Experience with complex, matrix environment preferably global
• Working experience and knowledge of Workday and associated business processes
• Advanced skill level in MS Office applications (Word, Excel, Power Point) required
• Excellent Customer Service, interpersonal and leadership skills
• Effective analytical and problem-solving skills
• Excellent communication skills both oral and written
• Excellent influencing skills and ability to manage conflict
• Knowledge of current trends and issues in Health & Safety and how to apply them in the business
• Experience in building, managing and maintaining employee and manager relationships
• Experience contributing to and/or leading various Health & Safety strategic initiatives
• Proven ability to manage conflict
• Able to maintain confidentiality and conduct work within appropriate privacy standards
• Able to maintain a professional attitude
• Able to handle stressful situations
• Ability to offer sensible judgment, recommendations, opinions and suggestions based on sound health & safety knowledge.
• Ability to interact and communicate with individuals at all levels of the organization.
• Highly organized in prioritizing work, multi-tasking, and consistently meeting deadlines within a fast-paced work environment.
• Extreme attention to detail.
• Must be a self-starter with the ability to work in a collaborative team-based environment.
• Fluency in both oral and written French and English languages an asset.

Salary Range: $80,000 - $100,000 (depending on experience)

Each resume submitted gets individually reviewed by our team and retained for 24 months if other new and exciting opportunities arise that match your skills and qualifications. 

Please note: This position requires the result of a satisfactory criminal record check.  A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.