Customer service agent Full-time Job

Requirements:

Languages: Candidates must have knowledge of the English Language

Experience: Candidates don’t need experience although having experience is an asset

 

Physical Requirements:

• The candidate should be able to work under pressure, in fast-paced environment, pay attention to detail, perform repetitive tasks and also maintain tight deadlines

Other Requirements:

• • The candidate should be able to work with being focused on the client, in a flexible environment and also in an organized way

• The candidate should be punctual, reliable and also a team player
• The candidate should have efficient interpersonal skills and also an excellent oral and written communication

Responsibilities:

• The candidate should be able to access and process information, explain the type and cost of services offered and also maintain records and statistics
• The candidate should be able to address customers’ complaints or concerns, answer inquiries and provide information to customers and also receive and log complaints

Benefits:

• The employees get dental plan, health care plan and vision care benefits
• The employees get Registered Retirement Savings Plan (RRSP) and life insurance
• The employees get free parking availability, parking availability and wellness program

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.

Screening questions:

• Are you available for the advertised start date?
• Are you currently a student?
• Are you currently legally able to work in Canada?
• Do you have previous experience in this field of employment?
• What is the highest level of study you have completed?

Blue Ocean Contact Centers Inc. provides affordable, nearshore, high-touch customized contact center solutions. We are a privately-owned company with more than 800 employees since 1994. The experience, expertise, and abilities of our team form the foundation our company is built on. We are known to provide satisfaction to our customers, that they dont have to go to any one else after getting the best services from us.