Customer service agent Full-time Job

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate or equivalent experience
Experience: Candidates don’t need experience although having experience is an asset
Computer and technology knowledge: Database software, internet
Security and safety: Criminal record check

Physical Requirements:

• • The candidates should be able to work under pressure in a fast-paced environment, and a repetitive tasker

• The candidates should be able to work with attention to detail
• The candidates should be able to work in tight deadlines

Other Requirements:

• The candidate should be punctual, client focus, organized, initiative, flexible, reliable, and judgmental
• The candidates should have excellent oral communication, excellent written communication, efficient interpersonal skills, and be able to work as a team player

Candidate Status:

• Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
• Candidate must have legal authorization (Work Permit) to work in Canada
• If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

• The candidates should be able to access and process information, address customers’ complaints or concerns
• The candidates should be able to answer inquiries and provide information to customers
• The candidates should be able to arrange for billing for services
• The candidates should be able to arrange for refunds and credits
• The candidates should be able to explain the type and cost of services offered
• The candidates should be able to maintain records and statistics
• The candidates should be able to perform general office duties, receive and log complaints

Benefits:

• The candidates will get on-site amenities, travel insurance, vision care benefits, health care plan, dental plan, and free parking

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.

By email
[email protected]

Bulk Carriers (P.E.I.) Limited offers comprehensive bulk transportation services to a wide range of industries. Our expertise lies in the transportation of dry bulk goods such as grains, fertilizers, aggregates, and other bulk materials.