Customer Service Full-time Job

Requirements:

Languages: Candidates must have knowledge of the English and French Language
Education: Candidates should have educational qualifications such as a Secondary (high) school graduation certificate or equivalent experience
Experience: Candidates should have experience working with SAP or an equivalent financial management software

Other Requirements:

The candidates should have experience working with the public in a front-line customer services-oriented environment (serving the public in person and over the phone)

• The candidates should have experience performing clerical and administrative duties in an office environment, such as data entry, preparing specialized or highly complex documents, and processing detailed documentation and manual and electronic file maintenance
• The candidates should possess strong organizational and time management skills with the ability to prioritize workloads and effectively manage deadlines
• The candidates should demonstrate the ability to work with a high level of accuracy, thoroughness, and attention to detail
• The candidates should have excellent interpersonal skills with the ability to work effectively as part of a team
• The candidates should be able to manage confidential and sensitive information
• The candidates should have experience and proficiency with Microsoft Office (Word, Excel, and Outlook)
• The candidates should exhibit effective written communication skills with experience drafting and editing correspondence or other communications
• The candidates should have effective verbal communication skills to clearly and professionally communicate with internal and external stakeholders
• The candidates should be able to work independently with minimal supervision
• The candidates should have experience with interpreting and applying legislation, regulations, policies, and/or procedures

Responsibilities:

• The candidates should be able to be responsible to provide support in a Customer Service role
• The candidates should be able to communicate with the public through various channels
• The candidates should be able to respond to inquiries and resolve issues effectively
• The candidates should be able to assess, process, and complete applications in a timely manner
• The candidates should be able to perform data entry accurately
• The candidates should be able to maintain physical and electronic records efficiently

Benefits:

• The candidates will get extended health, health spending, dental, vision, long term disability, and supportive employment
• The candidates will get sick leave, paid vacation, maternity/paternity leave, family related leave and a defined pension plan

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume and advertisement number) through the below-mentioned details.

By email
[email protected]

Manitoba Governments Customer Service division is committed to providing exceptional public service. Specializing in citizen engagement and support, it ensures efficient and responsive interactions with residents. It plays a crucial role in fostering positive government-citizen relationships and contributing to a well-informed and satisfied community.