Dispatcher Full-time Job

The scope of this position is to be responsible for dispatching units to pickup and delivery freight, monitoring the performance of drivers and ensuring customer timelines are adhered to. 

 

How You’ll Help: 

• Assign pick up requests and coordinate deliveries
• Assign appointment freight deliveries to trucks, manifest shipments, and check for expedited shipments 
• Answer phones from drivers and customers
• Coordinate daily P&D requirements
• Monitor driver performance and report finding to manager
• Identify areas for improvement and efficiencies
• Perform clerical duties for compliance and broker pay as required
• Other related duties as may be required

 

Your Skills and Experience: 

• An understanding of the geography of Atlantic Canada
• High School graduate or equivalent  
• Transportation background in dispatch, dock supervision is an asset
• Computer literate in MS Office
• Equipment knowledge is an asset 
• Strong problem solving skills with the ability to implement proactive solutions to support operational demands and efficiencies 
• Results focused 
• Exceptional interpersonal skills to manage demands and resolve issues with drivers, coworkers, etc. 
• Must have a strong sense of urgency 
• Good communication skills 
• Must be able to work under a flexible work schedule  
• Must be a hands-on operator, trainer, coach and mentor 
• Must be able to build and maintain relationships  
• Must be a self-starter 
• English required; other languages an asset but not required 
• This position will be accountable to the Hub Manager and will receive general guidance as needed 

To apply, visit our Careers page at dayross.com.

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview. 

From a single truckload of potatoes in the 1950s to a fleet of thousands, Day & Ross has grown to become one of the largest transportation and logistics providers in North America. With over 7,500 team members on and off the road in the US and Canada, we offer a diversified portfolio of freight and delivery solutions, including LTL, Truckload, Residential, Dedicated Fleet Solutions, and Logistics.
We believe our people are our greatest strength. For over a decade, weve been recognized as one of Canadas Best Managed Companies. Weve also been named a Top Company for Women to Work for in Transportation since 2018. Our recognition reflects the family values we share with our parent company, McCain Foods Limited.