Labourer I Full-time Job

You will be responsible for collecting and placing waste into Carts and/or bins and carts placement at the curb to assist Edmonton residents with diverse physical and mobile abilities. While working in this role, you may be required to work within one or more operational areas of the Waste Collection Services Section. Your success will be measured by your ability to achieve timely results in the context of a respectful, inclusive and service-minded style. 

What will you be doing? 

• Work with residents with diverse and varied mobility to determine storage locations for their carts and/or bins
• Collect bagged materials from the resident and place them into the carts and/or bins
• Wheel the resident cart from the designated location to the curbside
• Drive to a variety of sites to complete daily assigned route sheets and work responsibilities
• Perform data entry, record keeping and complete field orders with all the pertinent data
• Investigate and resolve customer complaints and inquiries in person, via phone, or email 
• Assist supervisors to deal with and/or resolve complaints and council inquiries
• Perform work in a safe manner compliant with the City and provincial OHS and environmental guidelines
• Conduct safety checks and on-site hazard assessments when servicing or interacting with the assisted waste residents

Qualifications

• Completion of the tenth school grade or equivalent

Skills Required for Success:

• Skilled in the operation of collection vehicles and associated equipment and the use and demonstration of proper lifting techniques and safety procedures
• Ability to serve a diverse population, including providing support to a wide spectrum of physical ability or mobility
• Ability to enter and update simple records in a database
• Ability to communicate effectively with the public on matters related to service delivery and to resolve complaints in an expeditious manner. Must have a customer service mindset 
• Strong interpersonal skills and ability to understand, prepare and execute oral and written instructions
• Demonstrated ability to build and maintain strong relationships and provide a high level of customer service
• Demonstrated ability to work in a fully integrated manner across the Department, Branch or Section
• Strong organizational and time management skills
• Physical ability to complete the assigned tasks, including manual labour and long periods of driving in various weather and environmental conditions
• Demonstrated ability to achieve results in the context of a respectful, inclusive and service-minded style
• Embrace the Cultural Commitments of Safe, Helpful, Accountable, Integrated and Excellent, and foster an environment that encourages others to do the same
• Applicants may be tested
• Alignment to our Art of Inclusion: Our Diversity and Inclusion Framework
• Alignment to our Cultural Commitments
• Alignment to our Leadership Competencies

Conditions of Employment:

• Compliance with the City of Edmonton's safety standards for Personal Protective Equipment (PPE), such as wearing steel-toed boots, is a requirement for this position
• Valid Alberta Class 5 driver's license or provincial equivalent (non-probationary & non-graduated). Obtaining and maintaining a City Driver's permit is a requirement of this position
• Hire is dependent upon a Police Information Check satisfactory to the City of Edmonton

Edmonton is the capital city of the Canadian province of Alberta. Edmonton is situated on the North Saskatchewan River and is the centre of the Edmonton Metropolitan Region, which is surrounded by Alberta's central region.