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Terminal Attendant Full-time Job
British Columbia Ferry Services Inc. / BC Ferries (Victoria) Marine Transportation
Marketing & Communication LangleyJob Details
We are seeking individuals who are passionate about providing amazing customer service while prioritizing safety and creating a positive environment.
Reporting to the Terminal Manager, Terminal Attendants are responsible for:
- Directing traffic during loading/unloading procedures, pre-inspecting vehicles to ensure they comply with size restrictions and dangerous cargo regulations; redirecting vehicles to the correct holding lane; and identifying vehicles that may represent a safety hazard on the vessel.
- Communicating in person, by phone and by handheld radio with the Tower, Ships Officer, and Terminal Supervisor to ensure the safe and efficient loading and discharge of vessel traffic.
- Maintaining the Terminal buildings and the Terminal grounds including emptying trash containers, sweeping the compound; washing down building exteriors and interior and exterior windows; cleaning the washrooms; and dusting and vacuuming building interiors.
- Responding to passenger queries; providing route and schedule information; and assisting passengers with problems.
- Working on ramps and docks; assisting with vessel docking, handling moo
- .ring lines; giving the all clear for vessel departure as required; assisting the vessel in ship-to-shore power hook up; checking for and advising the vessel of any potentially hazardous conditions including dangerous goods, oversize vehicles, and weight restrictions; and working with the loading officer and vessel crew for the safe transit of vehicles between shore to vessel. Additionally, operating a variety of company vehicles, including large trucks, in restricted spaces.
- Performing additional duties including stocking the Coffee Shop and general Terminal stores; handling baggage and lost and found items; conducting security rounds; driving the forklift; participating in fire drills and responding to emergency situations; moving furniture; shoveling and salting snow and ice; handling ships lines; and operating rescue boats, garbage compactors, and terminal vehicles.
What you bring to the team
You are enthusiastic, reliable, and service orientated individual who excels working in a fast passed customer focused environment. You are an excellent communicator and work well in a team environment. In addition, you are comfortable working in a physical environment and working outside in all weather conditions. Please note that terminal operations run 24 hours a day, and applicants will be required to work graveyard shifts as operationally required.
You have one (1) year of customer service experience and possess a Class 5 or 7N Drivers Licence with a clean ICBC Drivers Record Report.
Preference may be shown to applicants who hold an Occupational First Aid Level 3.
Here is a great video that gives you some insight into the role. Have a watch and see if this is the right position for you: https://youtu.be/uUAkQ4nXDMQ.
Terminal Attendant
British Columbia Ferry Services Inc. / BC Ferries (Victoria) Marine Transportation
LangleyMarketing & Communication Full-time
28.51
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