All jobs within 50 km around Markham in Medical & Healthcare

• Posting Period: 15-Jan-2025 to 29-Jan-2025
•  

Reporting to the Manager, Mental Health this Public Health Nurse (PHN) will be part of the CORE Team. The PHN will be responsible for coordinating care for individuals by performing intake functions, conducting substance use and mental health assessments, developing, implementing, maintaining, and adjusting comprehensive care plans based on complex needs identified. The PHN will provide direct care and support to individuals, including de-escalating individual who may be undergoing drug induced psychosis. The PHN will be working alongside a Nurse Practitioner.

More information on the Downtown CORE Team.

Major Responsibilities:

• Works under medical directives to perform venipuncture, vaccinations, interpreting and counselling re: laboratory test results, dispensing OTC medications
• Assists in the development of policies and procedures and medical directives as it applies to nursing practice
• Maintains individual/client records and necessary documentation according to policies and procedures of TPH as well as the Standards of Practice set out by the College of Nurses Provides presentations and training to health professionals and community partners Educates clients regarding harm reduction, overdose prevention, recognition and response, naloxone administration, safer drug use, STIs, Hep C, HIV/AIDS prevention, health, sexual abuse/assault, life skills, sexuality, birth control, abortion, pregnancy
• Performs needle exchange, distributes safer drug use kits and provides education on use of safe sex materials, safer drug use from office location, van, clinics, on the street, in community centres and/or shelters
• Monitors clients, provide overdose response as needed, refer clients to needed services, identify the need for wound care, aid clients regarding how to use drugs more safely, assist clients with drug checking, ensure that all policies and procedures are being followed
• Assesses mental and physical health status of clients and takes appropriate action Performs testing, provides pre-post test counselling for HIV, Hep A,B,C and syphilis, assesses abscesses, cleans and medicates wounds and applies dressings Administers vaccinations for Hep B and influenza (others as directed)
• Composes and signs correspondence in relation to clients' needs and advocates on clients' behalf when liaising with doctors, pharmacists, prison authorities, laboratories, etc. Attends court with clients to act on their behalf
• Provides immediate care in crisis situations and performs first aid treatment as necessary
• Assesses needs of clients, makes referrals for primary care and social services and assists clients in accessing community resources
• Provides counselling and medical care to methadone patients
• Works with clients to develop and promote improved health, coping and social skill
• Accompanies clients requiring emergency medical and/or psychiatric assessment to medical and detox centers
• Attends meetings as required
• Collects and maintains statistical information for program monitoring and evaluation purposes
• Participates in professional conferences and workshops
• Develops, implements and facilitates specialized groups, workshops and in-services on a variety of health-related topic
• Participates in community outreach and marketing health promotion strategies Participates in the divisional planning process including development of work plans/operational program plans
• Participates in the planning, development, implementation and evaluation of public health programs and initiatives which may include community mobilization, advocacy for healthy public policy, health education and skills building
• Collaborates and liaises with members of the team and community agencies to identify health needs and participates in the development of plans to meet those needs
• Delivers interventions to individuals and families in hi-risk situations and acts as the service coordinator for these families. Advises/reports to appropriate authorities as required and within the bounds of related legislation
• Participates in surveillance to determine possible causes of outbreaks at the area level and liaises with institutions to ensure proper outbreak management practices
• Inspects licensed premises, other facilities and premises for compliance with relevant Municipal, Provincial and Federal legislation

Key Qualifications:
Your application must describe your qualifications as they relate to:

1. A Bachelor’s degree in nursing from a recognized university and a valid licence from the College of Nurses of Ontario.
2. Experience in the provision of harm reduction, drug treatment/addiction counselling, methadone, social, health, housing, and HIV/AIDS related services.
3. Experience working in an outreach capacity with people who use drugs, people experiencing mental health issues and/or people who are homeless or underhoused.
4. Experience as a Registered Nurse in providing empathetic/relational care for vulnerable clients and those living with substance use, mental health, and housing challenges.
5. Experience within a community mental health program, hospital setting, or the approved equivalent professional development in mental health, counselling, or mental health promotion.
6. Must possess a valid Ontario Driver's License Class "G" with the ability to qualify for a City Equipment Operator's License, and able and willing to drive within the Greater Toronto area.

You must also have:

• Thorough knowledge of HIV/AIDS and Hepatitis prevention and treatment issues.
• Thorough knowledge of harm reduction practice, drug use including safer drug use practices, safer supply, opioid substitution.
• Ability to conduct work in a non-judgmental way, using a harm reduction approach. Excellent assessment skills.
• Knowledge of drug treatment, social, housing, health, HIV/AIDS related programs and services.
• Awareness of issues relating to sex works, addictions, mental health and homelessness. Thorough knowledge of Hepatitis including transmission, prevention, and treatment options.
• Ability to work as a member of a multidisciplinary team.
• Excellent interpersonal skills and excellent oral and written communication skills.
• Willingness and ability to work flexible hours including evenings and weekends.

As a Registered Practical Nurse, you will be working with homeless clients providing support to clients with complex physical and mental health and addiction issues. This position:

• Provides nursing care and develops and modifies care plans for residents/clients. Attends team meetings.
• Observes, monitors and evaluates condition of clients/residents. Reports vital signs, injuries, and general physical and emotional condition. Attends to critical incidents involving clients.
• Measures and records blood pressure, temperature, respirations, pulse, and weight using equipment, such as blood pressure cuff.
• Prepares and administers prescribed medications and treatments, i.e. eye drops and application of ointments & creams. Administers insulin injections. Records quantities administered.
• Informs residents/clients about medications and side effects.
• Ensures that medication supplies meet designated inventories. Orders medication and medical/nursing supplies. Checks orders. Packages labels, and stores medication and medical supplies.
• Prepares and applies clean dressings and bandages. Cleans wounds and lesions, and replaces bandages. Removes stitches and clips.
• Respond to medical emergency and renders first aid including but not limited to CPR, overdose interventions, etc.
• Orients new residents/clients and staff and familiarizes them with surroundings. Notifies departments and individuals of admittance. Records and secures personal valuables.
• Prepares resident for transfer or departure, including organization of personal belongings, contacting of appropriate organization (hospital, coroner's office, etc.), and completion of required documentation.
• Schedules appointments with hospitals, clinics, diagnostic services, and health specialists by telephone, arranging for transportation and/or escort. Ensures results/hospital records are available to client.
• Provides personal care for residents/clients, i.e. hygiene, bathing, dressing and undressing, toileting, ambulation, and transferring using applicable electric/hydraulic/manual equipment and lifting devices.
• Assists residents/clients with proper exercise and ambulation techniques to support rehabilitative and activation programs.
• Prepares and maintains documentation i.e. charts, records, and incident reports.
• Accompanies physician on rounds, providing information on resident/client general condition and progress, and assisting in examinations, e.g., positioning, dressing and undressing residents/clients.
• Instructs resident/client and family in planning care; offers emotional support; answers questions from resident/client and family. Maintains personal care records.
• Orders office supplies, checks orders and stocks shelves.
• Assists in the operation of weekly clinics in Hostels, including booking of appointments and organizing client files.
• Obtains admission history with clients regarding medical history, immunizations, etc.
• Educates clients and emphasizes important health and medical information.
• Refers and advocates with community agencies regarding health and social services. Assists with the organization and implementation of TB screening clinics. Conducts and reads TB skin tests and follows up positive reactors. Maintains records.
• Administers TB medication and monitors for side effects.
• Investigates persons who are on medical surveillance or treatment for latent TB.
• Inspects physicians' offices to ensure proper storage and handling of vaccines.

Key Qualifications:

Your application must describe your qualifications as they relate to:

1. Must be registered and in good standing order as a Registered Practical Nurse with the College of Nurses of Ontario.
2. Diploma from a recognized college or school of nursing.
3. Experience in addressing complex client care needs for marginalized and homeless populations in a community, shelter or hospital setting (e.g. underlying physical and mental health, and addiction).
4. Current First Aid and CPR Certificate.

You must also have:

• Working knowledge / expertise with homeless population, harm reduction and addiction, would be an asset.
• Ability to provide nursing care to less complex ambulant and non-ambulant residents and clients with predictable outcomes and a focus on restorative, health promotion and palliation. Ability to organize and complete daily work activities and provide work direction to staff members, as assigned in order to complete assignments.
• Sensitivity, empathy, and understanding of resident/client behaviour and needs.
• Excellent verbal and written communication skills.
• Ability to work in a cooperative manner with other staff members as a member of a nursing team. Knowledge of restorative and health promotion interventions in order to contribute to the development and maintenance of care plans.
• Knowledge of dementia and mental health diseases in order to provide care and direction that supports the Hostel Services philosophy of resident care and standards of nursing practices.
• Physically capable of lifting, turning and transferring residents manually.
• Must be willing to participate in in-service education programs.
• Ability to deliver nursing care consistent with the standards of the College of Nurses, Ministry of Health and Long Term Care Program and applicable legislation and regulation.
• Customer service skills working with clients, service providers, the general public and/or staff to address service inquiries, requests and/or complaints.

SHIFT INFORMATION: For all programs in the Toronto Shelter and Support Services Division, which operate 24 hours a day / seven days a week, part-time employees are expected to be available to work all shifts (days, afternoons, overnights, weekends and holiday shifts) four (4) separate days a week, of which two (2) days must include Saturdays & Sundays. Hours of work will be determined based on operational needs.

Police Reference Check (PRC) Requirements: All successful candidates will be required to provide a current Vulnerable Sector Police Reference Check as a condition of employment for this position. A Police Reference Check program brochure is available at http://www.toronto.ca/housing/employment.htm

Notes

• Employees from the three (3) Local 79 part-time bargaining units will be given priority consideration over external applicants.
• Transfer requests from part-time employees will not be accepted as part of this job posting process. Employees wishing a transfer in accordance with their collective agreement, must submit a transfer request prior to the job being posted in order to be considered.
• If selected, the successful candidate will be reassigned to this part-time position and bargaining unit.
• Applicants are required to demonstrate in their resume that their qualifications match those specified in the job posting. Additional information submitted after the job posting closing date will not be accepted.
• Assessment may include an interview, written and/or practical test. Location of assessment to be determined.
• Work location reflects what is known at the time of posting.
• An employee's reporting relationship and/or work location may change due to operational reasons and in accordance with their Collective Agreement.

Location and Shift Information:

The City’s Seniors Services and Long-Term Care Division supports residents in long-term care homes to have the healthiest, most fulfilling lives possible through exceptional care and services, enabling people to live with support and age with dignity. The Division believes in the values of Compassion, Accountability, Respect, and Excellence. CareTO is our brand for the culture change we are investing in for the City’s directly operated long-term care homes (https://www.toronto.ca/community-people/housing-shelter/rental-housing-tenant-information/finding-housing/long-term-care-homes/careto/). Based on evidence-informed research, our goal is to improve the experiences of all those who live, work, volunteer, and visit.

To autonomously diagnose, order and interpret diagnostic tests, prescribe pharmaceuticals and perform procedures for residents in the Long-Term Care Homes and Services Division within their legislated scope of practice.

Major Responsibilities:

• Delivers primary health care to residents in the Long-Term Care Home in the management of acute and chronic medical conditions, therapeutic management, health promotion and disease/injury prevention in order to deliver comprehensive health services.
• Conducts focused health assessment using and adapting assessment tools and techniques based on resident needs.
• Completes health history into resident's situation, including physical, psychosocial, emotional, cultural and ethnic dimensions of health.
• Performs physical examination and identifies and interprets normal and abnormal findings.
• Orders diagnostic investigations, and interprets results using evidence-based clinical reasoning.
• Synthesizes health information using critical inquiry and clinical reasoning to formulate a diagnosis, health risks and states of health/illness.
• Communicates with residents about the health assessment findings and/or diagnosis, including outcomes and prognosis through the application of knowledge of pathophysiology, psychopathology, epidemiology, infectious diseases, behavioural sciences and family processes when making diagnoses and providing overall therapeutic management.
• Selects appropriate interventions from a range of non-pharmacological and pharmacological interventions to restore or maintain resident functional, physiological and mental stability to achieve optimal health.
• Promotes safe resident care by mitigating harm and addressing immediate risks for residents and others affected by adverse events and near misses.
• Participates with the Medical Director and other senior management staff in the development and implementation of evaluation processes and the identification of strategies to continually improve clinical outcomes and effectively manage risks.
• Collaborates with senior management in the Division and other community health services in initiatives for the development, implementation and evaluation of systems to promote continuity of resident care across the continuum.
• Ensures Accreditation Canada standards are evident in daily practice.
• Ensures resident files and health care records are properly maintained in compliance with applicable legislation and divisional expectations.
• Identifies, and collaborates with the Medical Director on, educational programs for the care team.

Key Qualifications:
Your application must describe your qualifications as they relate to:

1. Current registration with the College of Nurses of Ontario as a Registered Nurse in the Extended Class (Primary Health Care or Adult) and entitled to practise.
2. Experience as a Nurse Practitioner in long-term care, acute care, rehabilitation, continuing care or primary care.
3. Experience in long-term care, with providing empathetic/relational care for the elderly and those living in long-term care, and clinical work experience with frail older adults, critical care, and mental health as a Nurse Practitioner.
4. Certification in Geriatric Nursing from the Canadian Nursing Association or equivalent experience.

Must also have:

• Ability to incorporate knowledge of diversity, cultural safety and the determinants of health in the assessment, diagnosis and therapeutic management of residents and the evaluation of outcomes
• Ability to exercise independent judgment and to assess situations and problems efficiently and effectively
• Leadership skills, working well within an inter-professional team and ability to foster effective working relationships
• Ability to provide clinical supervision, education and mentoring for nursing students, medical students, and other learners, including residents/families
• Ability to develop and implement evaluation processes and identify strategies to improve clinical outcomes and manage risks
• Strong and effective verbal and written communication skills
• Ability to use computer software such as MS Office applications, email and web applications
• Ability to build and maintain effective relationships and partnerships with a diverse range of stakeholders as well as work effectively within multidisciplinary teams
• Ability to support the Toronto Public Service Values to ensure a culture that champions equity, diversity and respectful workplaces
• Ability to work shifts, evenings, weekends and holidays, as required
• Knowledge of relevant legislation and statutes, including, but not limited to, the Occupational Health and Safety Act and the Fixing Long-Term Care Act
• Good verbal and written communication skills with strong attention to detail
• Ability and willingness to provide a service that enhances the dignity and reflects the diversity of residents

Note: As a condition of employment with the Long-Term Care Homes & Services Division, selected candidates will be required to provide a satisfactory Police Reference Check (PRC) with vulnerable sector screening, tuberculosis screening and proof of immunization in accordance with the Fixing Long-Term Care Act, 2021 (O.Reg. 246/22).

The Manager, Health, Safety & Environment assists in addressing occupational health, safety and environmental issues concerning
BGIS or its clients in order to minimize liability, ensure due diligence, ensures compliance with government legislation and fulfillment of contractual environmental health & safety requirements.

KEY DUTIES & RESPONSIBILITIES

• Works to ensure compliance with all applicable legislation and fulfillment of contractual environmental, health and safety requirements.
• Monitors and enforces adherence to all applicable legislation and internal policies.
• Supports and provides recommendations on HSE matters at all levels of the organization.
• Manages related internal and external safety & environmental systems for the company and its clients.
• Maintains ongoing communication with internal and external clients on all environment, health and safety matters.
• Provides council on environmental, health and safety matters for all Team Members.
• Develops, manages and improves related internal audit program for all contracts including the reporting of results to senior management.
• Develops, manages and improves related corporate training programs.
• Develops, manages and improves related corporate early and safe return to work programs.
• Development and reporting of key safety metrics and related reports.
• Other duties as assigned.

KNOWLEDGE & SKILLS

• Strong knowledge of environmental, health and safety
• Bilingualism is an asset
• Hold a university degree
• 5 to 10 years experience
• Computer proficiency
• Effective interpersonal skills
• Good written and verbal communication skills
• Effective training and presentation skills
• Strong analytical skills
• Ability to understand complex processes
• Project management skills.
• Driver's license and access to a car 

Licenses and/or Professional Accreditation

One of these below as an asset:

• Canadian registered safety professional from board of Canadian registered safety
• Registered Occupational Hygienist
• Certified Safety Professional
• Certified Industrial Hygienist
• Certified Health & Safety Consultant from Canadian Society Engineering

Major Responsibilities:

• The Director of Nursing is responsible for the oversight, planning and coordination of resident care and providing management of nursing and personal care services to ensure an outstanding level of resident care in accordance with the policies of the LTC home and applicable legislation. Develops and implements detailed plans and recommends policies regarding program specific requirements including standards of resident care and nursing services policies and procedures, using a health promotion approach in planning activities.
• Develops a Human Resource plan for nursing and personal care, with an appropriate mix of registered and non-registered staff to meet the needs of the resident population. Ensures the competency of nursing staff; delegates clinical and non-clinical responsibilities to qualified staff in accordance with applicable legislation and College of Nurses of Ontario standards.
• Drives a safety culture supporting strong professional practice and makes recommendations related to evidence-based practice and clinical protocols.
• Provides overall leadership to the recruitment, selection, orientation, training, and retention of nursing staff; communicates nursing values and standards, motivates staff, ensuring effective teamwork, high standards of work quality and organizational performance, continuous learning and encourages innovation in others.
• Supervises the day-to-day operation of all assigned staff including the scheduling, assigning, and reviewing of work. Authorizes and controls vacation and overtime requests. Monitors and evaluates staff performance, approves salary increments and recommends disciplinary action when necessary.
• Develops, recommends, and administers the annual budget for nursing and personal care, and ensures that the unit’s expenditures are controlled and maintained within approved budget limitations.
• Directs the development, implementation and monitoring of resident care plans, programs, nursing care protocols and care delivery systems; researches and implements best practices based on evidence-based care information.
• Directs or conducts research in administrative, nursing, and resident care matters. Monitors the performance of the individual operating units and implements procedural and operational changes as required to improve efficiency and quality of care through Nurse Managers. Works closely with other members of the multidisciplinary team and other services within the Home concerning all aspects of resident care and service, to ensure high quality care and service delivery to both groups of residents and individual residents.
• Ensures compliance with the provisions of the Homes for the Aged and Rest Homes Act, Personal Health Information Protection Act and other applicable legislation and the Ministry of Health & Long-Term Care Facilities Program Manual relevant to nursing services.
• Ensures the preparation of all required correspondence, reports, statements, and records. Coordinates material management as related to Nursing and Resident Care. Assumes leadership responsibility and supports the development, implementation and maintenance of quality improvement activities, and the objectives, policies, and procedures for nursing services; evaluates the overall effectiveness of nursing services. Ensures that nursing assessments, observations and interventions are accurately collected and documented. Takes a proprietary role in ensuring historical recording of care and service, communicating with other members of the care team and ensuring that the health record is made available to them as relevant to their responsibilities. Ensures that confidentiality policies are maintained by nursing staff.
• Works co-operatively with other members of the home management team on professional matters and decision making related to resident care and service.
• Facilitates and participates in the development of community partnerships and linkages.
• Acts as a representative for the facility on committees within the community.
• Takes on-call for the nursing service 50% of the off-duty time to manage urgent customer service issues, nursing care needs, nursing staff scheduling needs, infectious outbreaks and risk issues identified within the home over the 24 hour, 7 day period. Shares Manager-on-site duty for weekend representation in the home.
   

Key Qualifications:

1.    Extensive experience in nursing management in a long-term care or continuing care/rehabilitation facility.
2.    Current registration with the Ontario College of Nurses as a Registered Nurse.
3.    Baccalaureate in Nursing and certification in Nursing Administration or equivalent management experience as per Ontario Regulation 79/10 made under the Fixing Long-Term Care Act.
4.    Considerable experience in supervising, managing, motivating, and developing a diverse workforce in a fast-paced customer service-oriented environment with the ability to interpret and apply employment policies and collective agreements.
5.    Strong understanding of policies and related legislation or initiatives and their significance and potential impact.
6.    Strong interpersonal and communication skills.
7.    Strong financial acumen, planning and organizational skills.
8.    Ability to manage competing priorities and demands in an environment with high expectations and frequent and competing deadlines.
9.    Demonstrated commitment to resident safety and quality improvement.
10.    Knowledge of legislation in Long-Term Care, as well as other government legislation in the areas of labour, employment, health and safety, human rights and provincial standards and classification for long-term care.
11.    Highly developed interpersonal, public, labour, and human relation skills to build and maintain effective relations and partnerships with all stakeholders.
12.    Excellent negotiating, conflict resolution, project management, strategic, analytical, and problem-solving skills.
13.    Effective decision maker with a track record demonstrating innovation and results oriented leadership.
14.    Proficient in the use of various computer applications including Office Suite.
15.    Master’s Degree preferred.

Major Responsibilities:

• Implements detailed plans and recommends policies/procedures regarding program specific requirements
• Supervises, motivates and trains assigned staff, ensuring effective teamwork, high standards of work quality and organizational performance, continuous learning and encourages innovation in others
• Supervises the day to day operation of all assigned staff including the scheduling, assigning and reviewing of work. Authorizes and coordinates vacation and overtime requests. Monitors and evaluates staff performance, approves salary increments, hears grievances and recommends disciplinary action when necessary
• Provides input into and administers assigned budget, ensuring that expenditures are controlled and maintained within approved budget limitations
• Provides orientation to new staff and ongoing training and re-certification of all clinic staff in policies, procedures and medical directives, as well as in the development of appropriate sexual health knowledge, skills and judgement
• Provides leadership and input into various workgroups regarding policy and procedures, audit of clinic practice and staff orientation and ongoing educational needs
• Assists in program planning, development, implementation and evaluation, and in the development, implementation and evaluation of policies, procedures and medical directives using best practices.
• Assists in the development and implementation of quality assurance measures and monitors efficacy and efficiency of services
• Provides consultation to staff regarding management and follow-up of specific clinical situations. 
• Responds to staff concerns regarding clinical situations, interpretation of policy and procedures and medical directives with respect to issues involving health history physical assessment, ordering of appropriate laboratory tests and therapeutic treatments, including the provision of pharmacotherapies
• Provides service routinely as a Nurse Practitioner in a multi-disciplinary team to sexual health clients as needed.
• Performs advanced health assessments and diagnosis including physical exams and specimen collection, including venipuncture, and ordering laboratory tests.
• Provides and administers treatments based on prescriptions, wart treatments and injections
• Provides counselling, education, therapeutic advice to sexual health clinic clients to promote health, and wellness and prevent disease and illness
• Consults with community agencies and/or health care specialists on clinical practice issues
• Assists in dealing with public complaints or difficult client situations
• Identifies and corrects situations that compromise workplace health and safety
• Provides coverage for the Sexual Health Managers as needed
• Participates in providing 24 hours a day, 7 days a week managerial coverage for urgent public health issues and emergencies involving communicable diseases
• Maintains certification as a nurse practitioner (Registered Nurse - Extended Class) in Ontario

Key Qualifications:

1. A current Nurse Practitioner Primary Care Master's Degree or Certificate of Competence in the Extended Class in Primary Health Care from an educational program recognized by the College of Nurses of Ontario.
2. Current certification with no limits on ability to practice as a Nurse Practitioner/RN (EC) from the College of Nurses of Ontario.
3. Considerable experience in a primary care setting.
4. Experience in the delivery of sexual health clinical services.
5. Experience in supervision and/or leadership of staff.
6. Experience in program development, training and evaluation.
7. Ability to prepare reports and deliver effective presentations.
8. Possession of a valid Class "G" Ontario Driver's License and access to a vehicle is required.
9. Ability to work flexible hours. 
10. Familiarity with government legislation in the area of Occupational Health and Safety.

• Posting Period: 07-NOV-2024 to 19-DEC-2024
   

Reporting to the Manager of Employee Health & Wellness, this position is responsible for providing proactive disability and occupational health services to the employees of the City of Toronto to minimize the impact of illness and injury for the employee and the workplace.

Major Responsibilities:

• Coordinates medical and functional assessments and interprets the results in order to make appropriate recommendations where an employee's health issues impact work function
• Refers and works closely with internal and external resources to ensure that health assessments, treatment and various programs support maximum functional recovery of ill and injured employees
• Provides consultation and works cooperatively with other People and Equity staff, managers, health care professionals and union representatives to ensure the delivery of effective integrated disability management
• Displays flexibility to meet the needs of the situation while still following policies, procedures and guidelines Identifies multiple cause and effect relationships in situations involving numerous options, diverse stakeholders, and a large volume of information
• Assists in the development, assessment and makes recommendations regarding compliance with corporate policies and procedures related to Employee Health & Wellness Services and Programs

Key Qualifications:
 

1. Post-secondary degree or diploma in a health specialty or equivalent combination of education and experience. A degree in Nursing (B.Sc.) with a specialty designation in Occupational Health Nursing is preferred.

2. Considerable experience in and proven knowledge of disability management and occupational health theory and practice. 

3. Experience in interpreting medical and functional information and the ability to communicate this information, within policy and legal bounds, to divisions within the organization.

4. Experience in providing health surveillance programs, such as pre-placement assessments, would be an asset. 
5. Knowledge of pertinent legislation, e.g., Occupational Health and Safety, Human Rights and Health Disciplines Act, with the ability to communicate its significance and relevancy to each situation. 
6. Ability to exercise good judgement and decision-making in handling complex sensitive situations, using tact and discernment, while upholding confidentiality.
7. Ability to work independently, as well as with multi-disciplinary teams. Strong interpersonal skills and ability to work effectively with all levels of staff and union representatives.
8. Excellent written, verbal and presentation skills. 
9. MS Office suite proficiency (Excel, MS Access, MS Word, PowerPoint, etc.).

Responsibilities

The Mental Health Specialist collaborates with Disability Claims teams to support effectiveness of mental health case management. The role has far-reaching goals that include optimizing claims management practices, enhancing mental health knowledge, strengthening case manager abilities, ensuring appropriate risk management and improving overall disability outcomes (such as shorter claims durations and improved claims resolutions) related to mental health disability claims. The Mental Health Specialist contributes to the improvement of Plan Member mental health and Plan Sponsor organizational resilience.

On the job you will:

• Review mental health disability claims and document reviews in the case management system

• Recommend mental health community resources to impact mental health recovery for Plan Members

• Support case managers in managing mental health disability claims

• Provide one-on-one coaching to case managers about mental health disability claims

• Be the go-to person for our internal Disability Claims teams regarding mental health topics

• Develop and deliver training sessions to internal teams on mental health topics and updated mental health case management requirements

• Support any ongoing strategy development on managing mental health disability claims

• Be involved in thought leadership and meet with Plan Sponsors

• Communicate with treatment providers, as needed

• Participate in working groups to develop strategic initiatives

• Develop and drive implementation of innovations in mental health case management in collaboration with internal teams

• Remain up to date regarding knowledge about mental health, disability management and insurance practices

 We are looking for someone with:

• Master’s degree or equivalent experience in health sciences

• Work experience in the clinical field of Mental Health

• Ability to coach and influence

• Passion working as part of a team

• Superior collaboration skills

• Strength in thinking autonomously, focusing on complex tasks and creative problem-solving

• Analytical skills

• Ability to prioritize, work under pressure and manage time effectively

• Strong presentation skills

• Excellent verbal and written communication skills

• Computer Proficiencies

Nice to Haves: 

• Experience working in disability management or disability case management

• Experience in training and facilitation

• Background in generating and implementing innovative solutions

• Experience in trend analysis and gap identification

• Ability to develop presentations and training materials

• Bilingual English and French

What can we offer you?

• A competitive salary and benefits packages.

• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.

• A focus on growing your career path with us.

• Flexible work policies and strong work-life balance.

• Professional development and leadership opportunities.

Our commitment:

Values-first culture 

We lead with our Values every day and bring them to life together. 

Boundless opportunity 

We create opportunities to learn and grow at every stage of your career. 

Continuous innovation 

We invite you to help redefine the future of financial services. 

Delivering the promise of Diversity, Equity, and Inclusion 

We foster an inclusive workplace where everyone thrives. 

Championing Corporate Citizenship 

We build a business that benefits all stakeholders and has a positive social and environmental impact.

Posting Period: 23-Oct-2024 to 18-Dec-2024

Location and Shift Information:

The City’s Seniors Services and Long-Term Care Division supports residents in long-term care homes to have the healthiest, most fulfilling lives possible through exceptional care and services, enabling people to live with support and age with dignity. The Division believes in the values of Compassion, Accountability, Respect, and Excellence. CareTO is our brand for the culture change we are investing in for the City’s directly operated long-term care homes (https://www.toronto.ca/community-people/housing-shelter/rental-housing-tenant-information/finding-housing/long-term-care-homes/careto/). Based on evidence-informed research, our goal is to improve the experiences of all those who live, work, volunteer, and visit.

To autonomously diagnose, order and interpret diagnostic tests, prescribe pharmaceuticals and perform procedures for residents in the Long-Term Care Homes and Services Division within their legislated scope of practice.

Major Responsibilities:

• Delivers primary health care to residents in the Long-Term Care Home in the management of acute and chronic medical conditions, therapeutic management, health promotion and disease/injury prevention in order to deliver comprehensive health services.
• Conducts focused health assessment using and adapting assessment tools and techniques based on resident needs.
• Completes health history into resident's situation, including physical, psychosocial, emotional, cultural and ethnic dimensions of health.
• Performs physical examination and identifies and interprets normal and abnormal findings.
• Orders diagnostic investigations, and interprets results using evidence-based clinical reasoning.
• Synthesizes health information using critical inquiry and clinical reasoning to formulate a diagnosis, health risks and states of health/illness.
• Communicates with residents about the health assessment findings and/or diagnosis, including outcomes and prognosis through the application of knowledge of pathophysiology, psychopathology, epidemiology, infectious diseases, behavioural sciences and family processes when making diagnoses and providing overall therapeutic management.
• Selects appropriate interventions from a range of non-pharmacological and pharmacological interventions to restore or maintain resident functional, physiological and mental stability to achieve optimal health.
• Promotes safe resident care by mitigating harm and addressing immediate risks for residents and others affected by adverse events and near misses.
• Participates with the Medical Director and other senior management staff in the development and implementation of evaluation processes and the identification of strategies to continually improve clinical outcomes and effectively manage risks.
• Collaborates with senior management in the Division and other community health services in initiatives for the development, implementation and evaluation of systems to promote continuity of resident care across the continuum.
• Ensures Accreditation Canada standards are evident in daily practice.
• Ensures resident files and health care records are properly maintained in compliance with applicable legislation and divisional expectations.
• Identifies, and collaborates with the Medical Director on, educational programs for the care team.

Key Qualifications:

1. Current registration with the College of Nurses of Ontario as a Registered Nurse in the Extended Class (Primary Health Care or Adult) and entitled to practise.
2. Experience as a Nurse Practitioner in long-term care, acute care, rehabilitation, continuing care or primary care.
3. Experience in long-term care, with providing empathetic/relational care for the elderly and those living in long-term care, and clinical work experience with frail older adults, critical care, and mental health as a Nurse Practitioner.
4. Certification in Geriatric Nursing from the Canadian Nursing Association or equivalent experience.

Must also have:

• Ability to incorporate knowledge of diversity, cultural safety and the determinants of health in the assessment, diagnosis and therapeutic management of residents and the evaluation of outcomes
• Ability to exercise independent judgment and to assess situations and problems efficiently and effectively
• Leadership skills, working well within an inter-professional team and ability to foster effective working relationships
• Ability to provide clinical supervision, education and mentoring for nursing students, medical students, and other learners, including residents/families
• Ability to develop and implement evaluation processes and identify strategies to improve clinical outcomes and manage risks
• Strong and effective verbal and written communication skills
• Ability to use computer software such as MS Office applications, email and web applications
• Ability to build and maintain effective relationships and partnerships with a diverse range of stakeholders as well as work effectively within multidisciplinary teams
• Ability to support the Toronto Public Service Values to ensure a culture that champions equity, diversity and respectful workplaces
• Ability to work shifts, evenings, weekends and holidays, as required
• Knowledge of relevant legislation and statutes, including, but not limited to, the Occupational Health and Safety Act and the Fixing Long-Term Care Act
• Good verbal and written communication skills with strong attention to detail
• Ability and willingness to provide a service that enhances the dignity and reflects the diversity of residents

Note: As a condition of employment with the Long-Term Care Homes & Services Division, selected candidates will be required to provide a satisfactory Police Reference Check (PRC) with vulnerable sector screening, tuberculosis screening and proof of immunization in accordance with the Fixing Long-Term Care Act, 2021 (O.Reg. 246/22).

• Posting Period: 31-OCT-2024 to 14-NOV-2024