77 Jobs Found
Customer Solutions Agent Full-time Job
Coca-Cola Canada Bottling Limited.
Customer Service L'AssomptionJob Details
As a Customer Solutions Agent (CSA), you are the expert in Sales and Service, in our omni-channel contact center environment, to deliver customer needs. The Customer Sales Solutions Centre (CSSC) offers exceptional world class service to customers across Canada. Our Customer Solutions Agents deepen customer relationships and are responsible for assisting existing customers to process their beverage orders, execute an equipment service request, and handle customer service inquiries, while accessing and updating multiple systems. This role is critical in supporting the Coke Canada goal of becoming the world’s best independent bottler. You will succeed if you are customer focused, have a strong ability to find the right solution, motivated to achieve sales and service targets, deeply understand our product, execute accurate processes, and can multitask.
We have a hybrid model. You will be required to work a combination of both in office and at home. (Frequency varies by location)
Responsibilities
- Answer incoming calls for sales orders, customer support, equipment service, myCoke website support, and/or general inquiries.
- Execute customer support and equipment service tickets, process delivery requests, modify orders, execute reroute notifications, provide new product information etc.
- Effective handling of customer Chat inquires for the myCoke.com ecommerce platform.
- Participate in outbound calling projects and/or other Customer Solutions initiatives.
- Apply effective first call resolution practices when responding to questions/concerns.
- Strive to meet and exceed contact centre metrics.
- Accurately update customer information and transactions in the Salesforce database
- Successfully offer beverage products to established customers through up-selling and cross-selling to achieve volume and profitability targets.
- Act as a company ambassador by offering best programs and solutions to drive value.
- Deliver professional account management for designated Coca-Cola Customers.
- Utilize effective communication skills to ensure expectations are successfully achieved for both internal/external stakeholders.
- Research account call history and use applicable resources/tools to problem-solve and make appropriate decisions to meet customer’s needs.
- Escalate customer issues within established guidelines in timely manner.
- Understand performance targets to meet and/or exceed goals.
- Learn and abide by Coca-Cola Canada Policies and Procedures. Remain up to date with our product lineup, updates, and process revisions to immediately apply to customer interactions
- Access multiple system applications simultaneously to effectively provide sales and service
- Actively participate in team building and engagement activities.
- Remain on queue per schedule to ensure service levels are achieved daily
- Attendance, schedule adherence and punctuality are essential for this role
- Perform other duties per business needs, as instructed by Management Team
Qualifications
- High School Diploma or equivalent
- 1+ years customer service and/or customer sales experience (Contact Centre experience considered a strong asset)
- Must have excellent telephony/verbal communication skills
- Must have professional written communication skills
- Proven ability to multitask and pivot based on customer needs
- Proven ability to achieve sales, revenue, quality, and accuracy targets
- Demonstrated ability to provide outstanding customer service
- Ability to work independently and in a team environment
- Open to observation and coaching
- Strong ability to problem-solve and provide viable solutions based on customer needs and company objectives
- Experience working in multiple systems and applications
- Strong attention to detail and time management skills
- Demonstrated ability to understand, stay up to date and apply with policies/guidelines accurately
- Experience with Salesforce considered a strong asset
- Proficient with Microsoft Office
- Must have a private home office space (high speed internet connection) during at home shift(s)
Customer Solutions Agent
Coca-Cola Canada Bottling Limited.
L'Assomption - 98.46kmCustomer Service Full-time
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OMNI Customer Fulfillment Associate Full-time Job
Customer Service RepentignyJob Details
Position Summary...
Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction and loyalty. If you are looking for an exciting job in customer service or retail, working as an OMNI Customer Fulfillment Associate may be a great fit for you!
What you'll do...
1. Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve “On Time” delivery to customers.
2. Packs orders with attention to detail including distinguishing between similar named products, exact quantity, correct product codes.
3. Ensures that products picked are of the highest quality i.e. no damaged products, freshest product selection etc.
4. Correctly documents and labels all orders correctly through interpretation and understanding documentation including pick slips, packaging details, shipping labels, etc.
5. Optimizes tote fill by packing orders in a space efficient manner while still ensuring product quality standards are maintained.
6. Balances fulfillment responsibilities with customer interaction and offering service including supporting issues to resolution.
7. Ensures strict adherence to strict safety and food hygiene standards including maintaining a clean and hygienic work area, immediate clean up of all spills and debris and ensures all totes are clean and void of debris before packing; Operates material handling equipment in a safe and responsible manner and ensuring that all safety pre-inspection checks are completed before use; Exhibits behaviors that support the organization’s mission and core values.
8. Participates in continuous improvement initiatives by suggesting changes including but not limited to operational procedures, productivity standards and efficiencies, customer satisfaction, safety, working conditions and quality standards; Demonstrates flexibility in completing /adjusting to work assignments based on customer requests and meeting daily delivery schedules.
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Age – 16 or older
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Walmart will accommodate the disability-related needs of applicants and associates as required by law.
Primary Location…
100 Boul Brien, Repentigny, QC J6A 5N4, Canada
OMNI Customer Fulfillment Associate
Walmart
Repentigny - 106.88kmCustomer Service Full-time
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Customer Experience Associate Full-time Job
Customer Service MascoucheJob Details
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
- Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
- Processing day to day transactions
- Nurturing rich, long-standing relationships
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
- Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Is this role right for you? In this role you will:
- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’ needs
- Explain complicated concepts simply
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
- Demonstrate an eagerness to learn and determination to succeed
Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:
- Have proven customer service skills through work or community involvement
- Are willing to assist in a professional, friendly and efficient manner
- Are available to work a flexible schedule
- Are comfortable in simple sales situations
- Have strong technical skills and the ability to promote digital and self-service banking options to our customers
What’s in it for you?
- The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
- A rewarding career path with diverse opportunities for professional development
- Internal training to support your career growth and enhance your skills
- An organization committed to making a difference in our communities – for you and our customers
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
- A competitive compensation and benefits package
Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English & French because they will serve English-speaking clientele.
Customer Experience Associate
Scotiabank
Mascouche - 112.24kmCustomer Service Full-time
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Customer Service Representative Full-time Job
Customer Service Sainte-JulieJob Details
As a Customer Experience Associate/ Sainte-Julie/ Permanent/ Part-time 26.25h, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
- Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
- Processing day to day transactions
- Nurturing rich, long-standing relationships
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
- Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Is this role right for you? In this role you will:
- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’ needs
- Explain complicated concepts simply
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
- Demonstrate an eagerness to learn and determination to succeed
Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:
- Have proven customer service skills through work or community involvement
- Are willing to assist in a professional, friendly and efficient manner
- Are available to work a flexible schedule
- Are comfortable in simple sales situations
- Have strong technical skills and the ability to promote digital and self-service banking options to our customers
What’s in it for you?
- The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
- A rewarding career path with diverse opportunities for professional development
- Internal training to support your career growth and enhance your skills
- An organization committed to making a difference in our communities – for you and our customers
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
- A competitive compensation and benefits package
Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in French because they will serve and French-speaking clientele.
Customer Service Representative
Scotiabank
Sainte-Julie - 118.82kmCustomer Service Full-time
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Customer Service Representative Full-time Job
Customer Service QuébecJob Details
Application Deadline:
03/21/2025
Address:
1560 boulevard Montarville
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.
- Identifies customer needs and initiates referrals to BMO colleagues.
- Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
- Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
- Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
- Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
- Contributes to meeting branch business results and the customer experience.
- Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
- Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
- Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
- Acts as a key member of a collaborative and versatile branch and market team.
- Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
- Organizes work information to ensure accuracy and completeness.
- Takes the initiative to find creative approaches that make each customer’s experience feel personal.
- Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
- Contributes to business results and the overall experience delivered in the branch.
- May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
- Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
- Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
- Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
- Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
- Complies with legal and regulatory requirements for the jurisdiction.
- Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
- Completes standardized tasks under supervision.
- Performs initial problem solving within given rules/limits & escalates when required.
- Broader work or accountabilities may be assigned as needed.
Qualifications:
- No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
- High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
- Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
- Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
- Projects a professional presence.
- Basic knowledge of specialized sales and business banking solutions to refer to specialists.
- Passionate commitment to helping customers.
- A focus on delivering a personal experience to customers.
- Resourceful self-starter with courage and confidence to approach customers.
- Readiness to collaborate and work in different capacities as part of a team.
- Strong interpersonal skills, including the ability to build rapport and connections with customers.
- An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
- Basic knowledge learned on the job.
- Verbal & written communication skills - Basic (in business environment).
- Organization skills - Basic (in business environment).
- Collaboration & team skills - Basic (in business environment).
Salary:
$33,850.00 - $44,000.00
Customer Service Representative
CIBC
Québec - 120.44kmCustomer Service Full-time
Learn More
Customer Service Representative Full-time Job
Customer Service QuébecJob Details
Application Deadline:
02/14/2025
Address:
44 rue Messek
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.
- Identifies customer needs and initiates referrals to BMO colleagues.
- Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
- Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
- Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
- Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
- Contributes to meeting branch business results and the customer experience.
- Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
- Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
- Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
- Acts as a key member of a collaborative and versatile branch and market team.
- Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
- Organizes work information to ensure accuracy and completeness.
- Takes the initiative to find creative approaches that make each customer’s experience feel personal.
- Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
- Contributes to business results and the overall experience delivered in the branch.
- May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
- Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
- Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
- Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
- Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
- Complies with legal and regulatory requirements for the jurisdiction.
- Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
- Completes standardized tasks under supervision.
- Performs initial problem solving within given rules/limits & escalates when required.
- Broader work or accountabilities may be assigned as needed.
Qualifications:
- No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
- High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
- Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
- Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
- Projects a professional presence.
- Basic knowledge of specialized sales and business banking solutions to refer to specialists.
- Passionate commitment to helping customers.
- A focus on delivering a personal experience to customers.
- Resourceful self-starter with courage and confidence to approach customers.
- Readiness to collaborate and work in different capacities as part of a team.
- Strong interpersonal skills, including the ability to build rapport and connections with customers.
- An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
- Basic knowledge learned on the job.
- Verbal & written communication skills - Basic (in business environment).
- Organization skills - Basic (in business environment).
- Collaboration & team skills - Basic (in business environment).
Salary:
$33,850.00 - $44,000.00
Customer Service Representative
BMO Canada
Québec - 120.44kmCustomer Service Full-time
33,850 - 44,000
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Bilingual Customer Experience Specialist Part-time Job
Customer Service QuébecJob Details
As a Customer Experience Specialist at the Quebec City airport, you will be part of a vibrant and diverse team representing Air Canada as Ground Hosts and Hostesses. You will also:
- Conduct customercheck-in, and prepare and issue boarding passes
- Assist pre-boarding customers and provide information on flight schedules and routes
- Assistcustomersrequiring special assistance throughout the customer journey, ensuring their timely and safe transport to their designated gates or baggage claims
- Active movement throughout the airport to attend to the assigned work area
Take a look at this video to find out more about the Customer Experience Specialist role:https://youtu.be/aTKy5mJ3fdE
Your benefits
As one of the leading employers in Canada, we like to ensure our employees are well rewarded with arange of benefits including:
- Air Canada staff love to travel and we have one of the most generous employee travel programs in the industry. You will be eligible for travel privileges for yourself and other eligible persons once you’ve completed twenty-eight (28) weeks of service.
- We value your wellbeing which is why we offer a wide variety of benefit plans, including health and dental, for you and your family
- Training and development tools to help unlock your full potential.
Qualifications
Skills and experience required
- Availability to attend and successfully pass a five (5) to six (7) weeks full-time paid
- Availability to work in shifts
- Previous customer service experience
- Excellent communication and teamwork skills
- Proven problem resolution skills and the ability to effectively multi-task
- The ability to work within strict timelines in order to maintain on-time departures
- Eligible to work in Canada
- Must be able to obtain and maintain any applicable transportation security clearances and additional authorizations. Please refer to Transport Canada site for more details.
Linguistic Requirements
Priority will be given to candidate's bilingual in English and French. Moreover, strong consideration will also be given to candidates fluent in English and one or more of the preferred languages: Japanese, Korean, Cantonese, Mandarin, Spanish, Italian, German, Arabic, Hebrew, Portuguese, Greek, Hindi, Punjabi. Air Canada, operating in a global industry and serving customers from all over the world, strives to offer all of its customers a positive and memorable travel experience.
Bilingual Customer Experience Specialist
Air Canada
Québec - 120.44kmCustomer Service Part-time
17.30
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Customer Service Representative Full-time Job
Customer Service QuébecJob Details
Application Deadline:
12/26/2024
Address:
44 rue Messek
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.
- Identifies customer needs and initiates referrals to BMO colleagues.
- Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
- Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
- Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
- Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
- Contributes to meeting branch business results and the customer experience.
- Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
- Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
- Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
- Acts as a key member of a collaborative and versatile branch and market team.
- Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
- Organizes work information to ensure accuracy and completeness.
- Takes the initiative to find creative approaches that make each customer’s experience feel personal.
- Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
- Contributes to business results and the overall experience delivered in the branch.
- May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
- Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
- Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
- Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
- Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
- Complies with legal and regulatory requirements for the jurisdiction.
- Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
- Completes standardized tasks under supervision.
- Performs initial problem solving within given rules/limits & escalates when required.
- Broader work or accountabilities may be assigned as needed.
Qualifications:
- No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
- High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
- Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
- Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
- Projects a professional presence.
- Basic knowledge of specialized sales and business banking solutions to refer to specialists.
- Passionate commitment to helping customers.
- A focus on delivering a personal experience to customers.
- Resourceful self-starter with courage and confidence to approach customers.
- Readiness to collaborate and work in different capacities as part of a team.
- Strong interpersonal skills, including the ability to build rapport and connections with customers.
- An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
- Basic knowledge learned on the job.
- Verbal & written communication skills - Basic (in business environment).
- Organization skills - Basic (in business environment).
- Collaboration & team skills - Basic (in business environment).
Salary:
$33,850.00 - $44,000.00
Customer Service Representative
BMO Canada
Québec - 120.44kmCustomer Service Full-time
33,850 - 44,000
Learn More
Customer Service Advisor Full-time Job
Customer Service QuébecJob Details
Does this sound familiar? Do you want to join a team that has been revolutionizing the world of real estate since 1997? What will your days look like in concrete terms?
-
Making a difference in our clients ' sales projects by answering phone calls and supporting them in the sale of their property;
-
Carry out follow-ups with our customers in order to advise them on the use of our products and services and offer them the best solutions for the success of their project.
What do you need to be a Customer Service Advisor ?
-
For a full-time position: Be available Monday to Friday (8:30 a.m. to 5:00 p.m.);
-
For a part-time position: Be available one evening per week (4:00 p.m. to 7:00 p.m.) as well as Saturday and Sunday (8:00 a.m. to 3:00 p.m.);
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A passion for customer service, because for you, it is important to make a difference;
-
An approach based on listening and understanding customer needs ;
-
Interpersonal skills ;
-
A proactive and empathetic attitude to support clients in their sales project;
-
Some experience in customer service, at least enough to know that you like it;
-
Great ease with computers;
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The ability to work from home at our Charny office (8389 avenue Sous-le-Vent). (Details about our hybrid work mode will be presented to you during the recruitment process).
Benefits that make a real difference
-
An hourly wage starting at $ 20.49 plus a $1 bonus if you are bilingual and a $2 bonus if you work evenings and weekends ;
-
Recognition of relevant years of experience;
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The support of a team of senior advisors and colleagues to help you;
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A bonus system to highlight and reward your work;
-
Paid mobile leave days upon starting your job;
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Access to an employee and family assistance program (PAEF );
-
A telemedicine service ;
-
An annual allowance of $200 for your sports and cultural activities;
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A day of paid leave during your move and for volunteering;
-
Several discounts used so that you can carry out your real estate projects with complete confidence and at lower costs.
And we don't stop there, because we really care about you:
-
An integration process to quickly familiarize you with your work environment and our services;
-
A work environment that prioritizes both your professional development and your personal growth;
-
A social club that ensures your daily life with us is pleasant and stimulating;
-
Collaborative teamwork where your wildest ideas are welcomed and even encouraged.
Customer Service Advisor
EspaceProprio
Québec - 120.44kmCustomer Service Full-time
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Night Customer Service Representative Full-time Job
Customer Service QuébecJob Details
Night attendant:
Salary (night): $19.45/h (Bonus included) + $500 retention bonus after 6 months
Why you should choose one of our repairers:
- Family atmosphere;
- Up to 20% off almost everything in store;
- Scholarship program offering up to $1000 per year*;
- Opportunities for advancement within the company;
- Attractive corporate discounts*;
- Flexible days off;
- Years of Service Recognition Program;
- Wearing jeans during working hours.
* Certain conditions apply
What will your daily life look like in one of our convenience stores:
- Exceed customer expectations by welcoming them and providing prompt and accurate service;
- Carry out transactions and ensure the cash register is balanced;
- Authorize and monitor gas pumps (if applicable);
- Take part in optimizing sales and store profitability;
- Stocking shelves, rotating, facing and labeling products;
- Take care of the supply of coffee and certain foods and pastries (if applicable);
- Ensure the store is clean and attractive.
What we are looking for in one of our repairers:
- Smiling people;
- Good customer service skills;
- Able to stand for long periods of time.
- Able to lift and carry merchandise regularly, frequently and without assistance, as needed. Merchandise weight may vary up to 12 kg (25 lbs)
515 Boul Alphonse-Desjardins, Levis, QC G6V 5T3, Canada R469363
Night Customer Service Representative
Couche-Tard / Circle K
Québec - 120.44kmCustomer Service Full-time
19.45
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Bilingual Customer Experience Specialist Part-time Job
Customer Service QuébecJob Details
The opportunity
Right now, Air Canada is looking for Customer Experience Specialists to join our team at the Quebec Airport. In this customer-facing position, you will play an important part in ensuring that all flights are ready for secure and on-time departures by assisting passengers at airport counters and gate locations.
If you’re enthusiastic, caring, and love working with people then you could be just moments away from landing your perfect role.
What your day-to-day looks like:
As a Customer Experience Specialist at the Quebec City airport, you will be part of a vibrant and diverse team representing Air Canada as Ground Hosts and Hostesses. You will also:
- Conduct customercheck-in, and prepare and issue boarding passes
- Assist pre-boarding customers and provide information on flight schedules and routes
- Assistcustomersrequiring special assistance throughout the customer journey, ensuring their timely and safe transport to their designated gates or baggage claims
- Active movement throughout the airport to attend to the assigned work area
Take a look at this video to find out more about the Customer Experience Specialist role:https://youtu.be/aTKy5mJ3fdE
Your benefits
As one of the leading employers in Canada, we like to ensure our employees are well rewarded with arange of benefits including:
- Air Canada staff love to travel and we have one of the most generous employee travel programs in the industry. You will be eligible for travel privileges for yourself and other eligible persons once you’ve completed twenty-eight (28) weeks of service.
- We value your wellbeing which is why we offer a wide variety of benefit plans, including health and dental, for you and your family
- Training and development tools to help unlock your full potential.
Qualifications
Skills and experience required
- Availability to attend and successfully pass a five (5) to six (7) weeks full-time paid
- Availability to work in shifts
- Previous customer service experience
- Excellent communication and teamwork skills
- Proven problem resolution skills and the ability to effectively multi-task
- The ability to work within strict timelines in order to maintain on-time departures
- Eligible to work in Canada
- Must be able to obtain and maintain any applicable transportation security clearances and additional authorizations. Please refer to Transport Canada site for more details.
Linguistic Requirements
Priority will be given to candidate's bilingual in English and French. Moreover, strong consideration will also be given to candidates fluent in English and one or more of the preferred languages: Japanese, Korean, Cantonese, Mandarin, Spanish, Italian, German, Arabic, Hebrew, Portuguese, Greek, Hindi, Punjabi. Air Canada, operating in a global industry and serving customers from all over the world, strives to offer all of its customers a positive and memorable travel experience.
Bilingual Customer Experience Specialist
Air Canada
Québec - 120.44kmCustomer Service Part-time
Learn More
Customer Experience Associate Full-time Job
Customer Service QuébecJob Details
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
- Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
- Processing day to day transactions
- Nurturing rich, long-standing relationships
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
- Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Is this role right for you? In this role you will:
- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’ needs
- Explain complicated concepts simply
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
- Demonstrate an eagerness to learn and determination to succeed
Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:
- Have proven customer service skills through work or community involvement
- Are willing to assist in a professional, friendly and efficient manner
- Are available to work a flexible schedule
- Are comfortable in simple sales situations
- Have strong technical skills and the ability to promote digital and self-service banking options to our customers
What’s in it for you?
- The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
- A rewarding career path with diverse opportunities for professional development
- Internal training to support your career growth and enhance your skills
- An organization committed to making a difference in our communities – for you and our customers
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
- A competitive compensation and benefits package
- Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English and French because they will serve and English-speaking clientele.
Customer Experience Associate
Scotiabank
Québec - 120.44kmCustomer Service Full-time
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