2 Jobs Found

Foot Passenger Ticket Agent Contract Job

British Columbia Ferry Services Inc. / BC Ferries (Victoria) Marine Transportation

Customer Service   Nanaimo
Job Details

We are seeking applicants who are passionate about providing amazing customer service while prioritizing safety and creating a positive environment.   

 

Reporting to the Terminal Manager, Foot Passenger Ticket Agents are responsible for:  

 

Foot Passenger Ticket Agent duties:  

  • Calculating and collecting passenger fares; receiving cash or corporate media; and processing employee passes. 
  • Responding to passenger inquiries; providing route and schedule information; directing passengers to appropriate berths and Terminal facilities; and arranging assistance for elderly or disabled travellers. 
  • Carrying out revenue procedures, preparing the float, cashing up, filling out the bank deposit, and inputting daily sales totals into the computer and filing copies. 
  • Ensuring that the ticket booths are stocked with boarding passes, charge card forms, and other revenue documents. 

 

Vehicle Ticket Agent duties: 

  • Acquiring a float and ensuring that there is an adequate stock of schedules and media items in the booth. 
  • Operating a cash register; determining and calculating appropriate fares; accepting cash, credit cards, or corporate media payments; directing passengers to correct lanes for their destinations; ensuring that traffic line-ups at the ticket booth are progressing in a timely fashion. 
  • Dispensing information to the public regarding ferry sailing times, other ferry routes and services, and tourist information, and communicating with Tower Controllers. 
  • Preparing pre-deposits of cash between sailings and final bank deposit at end of shift. 
  • Balancing cash and media sales, preparing the float for return at the end of each watch, compiling and checking revenue information, inputting the day's sales into a computer; and filing information. 

 

What you bring to the team 

You are a positive, customer focused individual who thrives in a fast-paced customer focused environment. You work well independently and in a team environment and possess excellent communication skills. In addition, you are comfortable working outside in all weather conditions.  

 

You have one (1) year of experience in customer service and one (1) year of experience in cash handling with a complex POS system.

Foot Passenger Ticket Agent

British Columbia Ferry Services Inc. / BC Ferries (Victoria) Marine Transportation
Nanaimo - 40.98km
  Customer Service Contract
  28.96
We are seeking applicants who are passionate about providing amazing customer service while prioritizing safety and creating a positive environment.      Reporting to the Terminal...
Learn More
Feb 14th, 2026 at 12:33

Customer service agent Full-time Job

T.Litzen Sports Ltd

Customer Service   Duncan
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates should have completed college/CEGEP or possess equivalent experience
Experience: Candidates don’t need experience although having experience is an asset

Physical Requirements:

  • The candidates should possess a strong attention to detail to ensure accuracy in a fast-paced environment and be capable of meeting tight deadlines and working efficiently under pressure
  • The candidates should be prepared to handle repetitive tasks as part of their responsibilities

Other Requirements:

  • The candidates should demonstrate punctuality in their work attendance and exhibit a strong focus on client needs and satisfaction
  • The candidates should possess efficient interpersonal skills for effective communication with clients and colleagues and demonstrate excellent oral communication abilities
  • The candidates should also display excellent written communication skills and be flexible in adapting to changing situations and requirements
  • The candidates should maintain an organized approach to their work and be reliable in fulfilling their duties and commitments
  • The candidates should be team players, capable of collaborating effectively with colleagues

Candidate Status:

  • Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
  • Candidate must have legal authorization (Work Permit) to work in Canada
  • If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

  • The candidates should be able to access and process information and address customers’ complaints or concerns
  • The candidates should be able to answer inquiries and provide information to customers, as well as explain the type and cost of services offered
  • The candidates should be able to issue receipts and other forms and perform general office duties
  • The candidates should be able to sell merchandise

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

Customer service agent

T.Litzen Sports Ltd
Duncan - 6.71km
  Customer Service Full-time
  19  -  22
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates should have completed college/CEGEP or possess equivalent experience Experienc...
Learn More
Feb 19th, 2024 at 12:25

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