National Accounts Coordinator Full-time Job

WHAT YOU WILL NEED TO SUCCEED:

• The ideal candidate will have demonstrated knowledge of administration processes and preferably within a professional services environment. 
• They will have strong diplomatic, negotiation and conflict resolution skills. 
• They must possess excellent communication and interpersonal skills to work with internal and external contacts.
• Must possess a high level of morale judgment for handling confidential information. 

RESPONSIBILITIES:

• Manage Work Order System (RealSuite) by updating the status of work orders and /or completing same 
• Support in fulfillment of new requests, along with guard extensions.
• Ensure that work order process is being followed per guidelines.
• Document all requests for guard and mobile service. 
• Follow-up on missing work orders number/purchase orders
• Run reports or pull data from Securitas Mobile Vision as required
• Collaborate with NAM on projects and assist in management project timelines.
• Produce and modify quotations in response to a request from a project manager.
• Complete and maintain Job Log for all service requests sent internally or subcontractors.
• Note any alarm trends identified and report to National Accounts Manager 
• Assist in promoting client satisfaction. 
• Knowledge of Microsoft Office applications including excel. 
• Bilingual in French, an asset
• Other duties as assigned.

QUALIFICATIONS:

• Post-secondary diploma in Business or related field is required.  
• 3 years of experience in an administration and operational experience, preferably within the Security industry.

The posting will remain open until filled.

Securitas Canada celebrates diversity, and we welcome and encourage applications from the four designated groups: namely women, aboriginal people, visible minorities, and persons with disabilities.

Securitas is a global leader in the security industry and has been providing security services since 1899. With over 8,000 employees in 25 District offices across Canada, and 370,000 employees globally, we possess the experience and knowledge to offer a broad range of expert services including: On-site Guarding, Mobile Patrol Guarding, Leading Technology Solutions, Remote Guarding, and Investigations.