Planner Full-time Job

The Planner ensures timely and efficient movement of trucks and freight within a designated region to maximize efficiencies while minimizing empty miles and wait times. 

How You’ll Help

• Identify required loads two to three days out and organize for greatest efficiency
• Assign and line up loads and deliveries based on efficiency and information from Fleet Specialists
• Monitor scheduled runs to ensure they are on schedule and advise Fleet Specialists, Customer Service, and/or Planner in next region of any changes
• Promote driver friendly atmosphere on and off the road
• Investigate and address repeat late deliveries, load refusals, and non-compliance with SOPs
• Manage Brokers and driver time off, updating time away and time ready in the system
• Working closely with the safety team on driver training and safety related concerns as identified
• Manage / support compliance with random drug tests monthly
• Complete Broker pay sheets
• Work with brokers on statement issues, missed payments and related concerns.
• Work with drivers in regards to payment concerns or disputes on irregular duties such as working time or customer detention.
• Liaison between driver and/or broker with Safety, Compliance, Recruiting and operations departments as needed
• Other related duties as may be assigned.

Your Skills & Experience: 

• Minimum of secondary education, with preference of post-secondary education in logistics or business administration
• A suitable combination of education and experience may be considered 
• Minimum 3 years’ experience in a time sensitive, planning and organizing role, preferable in the transportation industry
• Experience using MS Outlook, Excel & Word; must possess the aptitude for learning new programs
• Strong customer service focus, relationship building skills
• Good communication skills including the ability to relay information (verbal and written) between several parties and deliver a positive customer experience
• Troubleshooting and problem solving skills, the ability to evaluate current situation, respond quickly to changing requirements, execute and escalate accordingly
• Strong organizational and time management skills, including the ability to work under pressure in a fast-paced  deadline-driven setting
• Ability to multitask and prioritize in a deadline driven environment; appropriate sense of urgency
• Ability to collaborate with others to meet customer expectations

From a single truckload of potatoes in the 1950s to a fleet of thousands, Day & Ross has grown to become one of the largest transportation and logistics providers in North America. With over 7,500 team members on and off the road in the US and Canada, we offer a diversified portfolio of freight and delivery solutions, including LTL, Truckload, Residential, Dedicated Fleet Solutions, and Logistics.
We believe our people are our greatest strength. For over a decade, weve been recognized as one of Canadas Best Managed Companies. Weve also been named a Top Company for Women to Work for in Transportation since 2018. Our recognition reflects the family values we share with our parent company, McCain Foods Limited.