Product Manager (Physical Product) Full-time Job

The Product Manager is responsible for the development, launch, and continuous growth of in menu products for HelloFresh. The Product Manager will be part of a team focused on optimization and testing to drive the customer experience and commercial performance of in-menu products in Canada. This includes menu expansion, surcharges, modularity, and more.

You will rely on your ability to be highly collaborative and cross-functional, working throughout the business with global teams (e.g. international product) and local teams (culinary, procurement, tech, production, marketing) in order to get the work done. Ultimately, you will be the voice of our home cook community in the organization.

Lettuce share what this role will be responsible for

• Work with our data and tech teams to dive into insights and run a/b experiments to optimize the current product, identify opportunities and create business cases
• Liaise with senior leadership to align on priorities for the product
• Develop compelling annual roadmaps, gain local and global signoff, and then execute with local and global teams
• Lead and manage each roadmap initiative through the full product life cycle for new and renewed in-menu products, working with various teams locally and globally
• Work with the Culinary team to ensure we are delivering on our customers needs
• Identify and implement continuous post-launch incremental improvement of insights, processes, approaches, and products to ensure CP and HF remain leaders and shapers of the Canadian Meal Kit market
• All other duties, as assigned 

Sound a-peeling? Here's what we're looking for

• Relevant university degree in Marketing, Business, Statistics, Math, Engineering or other related field of study
• 5+ years’ experience within either a commercial FMCG role, such as brand / category management, a top tier consultancy, or an e-commerce environment
• Outstanding project management skills, and the ability to keep multiple priorities moving forward at the same time
• Ability to work cross-functionally to drive through product initiatives in a complex structure with global stakeholders
• Confidence working with data to build business cases and make recommendations to the Canadian and global teams
• A customer-centric mindset, including the ability to use data to identify unmet customer needs and pain points
• A knack for creative thinking to develop solutions that solve our customers’ challenges
• Proactive, ambitious, and assertive: you take ownership of your work and think beyond the scope of a given assignment
• Detail-oriented and highly organized 
• Passionate about creating the future and shaping the meal kit category, in Canada and globally
• Excited to work in a fast-paced environment with constant change and limited direction, comfortable making split-second decisions and running with it
• Obsessed and/or experienced with food so you can work closely with the Culinary team
• Highly interested in learning about or already having experience in A/B testing, statistical analysis and consumer research (taking data to insights and actions)

Let’s cut to the cheese, this is why you'll love it here

• Box Discount- Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box
• Health & Wellness-Health & Dental benefits from day 1, a Health Spending Account, and unlimited access to the Headspace app to meet your self-care needs.
• Vacation & PTO-Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance. 
• Family Benefits- A parental leave top-up program for expectant parents
• WFH Allowance- A one time fund to help you set up or improve your home office 
• Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund
• Work Hard & Have Fun - From team socials to HQ Wellness Wednesdays, you’ll have plenty of opportunity to experience the fun!
• Diversity & Inclusion Initiatives- With impactful ERG’s like HelloChange and Women Empowerment, we are committed to our diversity, equity & inclusion efforts
• Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Flexible Hybrid Approach

At HelloFresh, we know that flexible work arrangements are essential in enabling you to do your best work, while balancing your personal and life needs. Offering remote work flexibility, along with the opportunity to interact and collaborate in the office are all a part of creating a great employee experience. 

To meet these needs, we are pleased to provide Flexible Hybrid work. Flexible Hybrid is a people-first approach that is based on choice, trust, personalization, and empowers teams to choose when and how often they work from the office and work from home, in addition to team days and company days. This means a minimum of 2 days in office per week, with most teams in office between 2-3 days a week.

Working Conditions

It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process. 

At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.