Property Assessment Clerk Full-time Job

Join the Property Assessment Services branch as a Property Assessment Clerk, supporting the City's assessment -branch. In this position, you will manage market data, maintain accurate records, and provide excellent service to customers. This role involves data entry, managing property sales records, coordinating market data collection, and building strong stakeholder relationships. This position will be a great opportunity for a detail-oriented professional to make a meaningful impact in a public-focused environment.

Key Duties & Responsibilities

• Reviews, validates, and enters assessment sales data.
• Generates sale questionnaires and reminders, tracks and screens returned questionnaires for completeness, completes follow-up, and escalates as required.
• Reviews and matches MLS electronic transfer files of property sales.
• Reviews, corrects, and matches sales to ISC ownership changes.
• Reviews, validates, and enters assessment income and expense data.
• Contact property owners, property management companies, landlords, and accountants to document extensions and gain cooperation for market data information completion in accordance with legislation.
• Maintains accurate correspondence records of cases for future appeals or legal considerations.
• Respond to internal and external customer inquiries.
• Other duties as required. Please note this is not an exhaustive list. To view the full job description, please visit open.regina.ca.

Key Qualifications

• Completion of a high school diploma or GED, along with a certificate in Business Administration (including courses in financial accounting).
• Minimum of three (3) years of previous and on-the-job administrative, financial, and/or clerical plus customer service experience
• Strong knowledge of office and financial administration procedures, with a focus on providing effective customer service.
• Understanding of assessment policies, procedures, and practices.
• Proficiency in job-related office software, enterprise systems, and discipline-specific applications.
• Skilled in providing responsive, professional customer service, including handling interactions with frustrated clients.
• Effective at collaborating with colleagues and clients to share and clarify assessment-related information.
• Capable of prioritizing and adjusting tasks to meet schedules and deadlines.
• Competent in preparing reports and conducting audits, including tracking tenancy changes and key assessment data.
• Able to interpret and communicate policies and procedures for assessment processes clearly and accurately.