Security Operator - Bilingual Full-time Job
May 23rd, 2024 at 16:21 Security & Safety Ottawa 123 views Reference: 6860Job Details
We are seeking a vigilant individual to ensure the safety and security of the Security Monitoring Centre by monitoring surveillance cameras, alarms, and access control systems from a centralized control room.
RESPONSIBILITIES
- Act as first line response for telephone calls, emails or walk ins from client staff, visitors and contractors.
- Handle inquiries and provide resolutions via escalations to the client.
- Performs active monitoring of various security systems, including CCTV, intercom, and access control.
- Performs accurate data entries and reports in a timely manner for escalation.
- Access control with voice communication to various facilities across the country.
- Remotely troubleshoot for alarms or access control issues.
- Conduct virtual (monitoring) and physical security patrols of assigned facilities.
- Completing daily briefing, as well as, writing and being able to understand incident reports.
QUALIFICATIONS
- Must be Bilingual (English and French).
- Must be available to work a rotating schedule including evenings, nights, and weekends (24/7 Operations).
- Have a valid Ontario Security Guard License.
- Have access to a vehicle (public transit not available).
- Great customer service skills (phone, email and in person).
- Good computer knowledge and use of computer systems.
- Ability to work under pressure.
- Previous experience in a Security Control Room would be an asset.
The posting will remain open until filled.
#AF-EasternCanada
Company Description
Securitas Canada's Mission:
Securitas mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.
Securitas Aviation's Mission:
Securitas Aviation ensures the safety of passengers all over the world providing thorough security checks at airports in Canada
Our Values:
Securitas core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.
Securitas mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.
Securitas Aviation's Mission:
Securitas Aviation ensures the safety of passengers all over the world providing thorough security checks at airports in Canada
Our Values:
Securitas core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.
