Senior Administrative Officer Full-time Job

The Executive Assistant is responsible for providing senior administrative support for three VPs  across the Global Contact Centres.
 

Accountabilities:

• Support the executive in day to day management of his/her schedule by:

  • Establishing and coordinating calendars.
  • Arranging / scheduling appointments on behalf of the executives.
  • Anticipating scheduling conflicts / problems and providing alternatives.
  • Providing receptionist support by receiving / screening / referring incoming calls/visitors using a high degree of discretion.
  • Acting on telephone / mail requests received in the VP’s absence.

 

Support the executive with correspondence by:

• Dealing with correspondence as appropriate (responding, delivering, filtering based on knowledge of work).

• Composing correspondence for the executive’s signature.

• Producing material from written copy / rough notes.

• Proofreading work / output against source documents.

• Setting up / maintaining filing systems.

 

Organize meetings / conferences by:

• Assessing and seeking out the most appropriate venue for meetings / gatherings based on size / type and attendees.

• Arranging bookings for boardrooms / conference rooms (internal).

• Arranging for equipment and materials for meetings as appropriate.

• Meeting with outside providers of service (conference centers / hotels / caterers).

• Recommending facility alternatives.

• Overseeing arrangements, ensuring smooth execution and assessing outcomes for future reference.

• Preparing invitations for sign off by the executives.

• Tracking responses of meeting attendees, following up as appropriate.

• Booking travel arrangements, ensuring all requirements are met.

 

Provide administrative and project related support by:

• Verifying applicable bills/expense statements.

• Track completion of action items from meetings.

•  Preparation of Service Level Agreements, organization charts and other communications as required.

 

Preparing and submitting reports:

• Assist in maintaining the VP’s / department’s expense and other budgets by.

  • Preparing entries / transactions and supporting documentation to process payments.
  • Recording /inputting / documenting data to track, monitor and control expenses.
  • Providing supporting information reports to management to support decisions.

 

Dimensions:

• Supports up to 3 executives with administrative tasks.

• Proven track record of success in a complex matrix organization.

 

Education / Experience / Other Information:

• University Degree from an accredited university or college in Administration. Alternatively, an Associate Degree from an accredited university or college and 3 -4 years of related experience.

• Strong knowledge of MS Office applications and PC skills, particularly spreadsheets and presentation tools.

• Sound knowledge of business/bank terminology and departmental procedures.

• High level of discretion required when dealing with confidential matters

• Highly organized and strong organizational know-how (structures, key, staff, etc.)

• Good interpersonal relations

• Adaptable to change/flexible in a fast-paced, dynamic environment.

• Excellent problem resolution skills; resourceful and effective in a deadline-oriented environment.

• Demonstrated performance orientation with a results-focused approach

 

Working Conditions/ Other details:

• Hybrid working model with onsite work in a standard office-based environment.

• Location:11 Adelaide St. West / 888 Birchmount Road Scarborough

• Start date: ASAP

• Status: Full Time

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.