Administrative Assistant Full-time Job

The Regional Coordinator, Client Support is responsible for the execution of day to day operational tasks & activities to support the Region.  

 

Duties & Responsibilities:  (What you will do)

• Maintain office systems including but not limited to network administration, telephone and voice mail programs.
• Lead management of facilities operations as well as delivery and change management of facilities related changes
• Maintain office systems including but not limited to network administration, telephone and voice mail programs, reference and product files, branch library and  Product & Procedures manual. 
• Liaises with Facilities to support leasehold improvements, lease renewals and planned moves. 
• Independently manages monthly and quarterly compliance reporting tasks, including follow-up with advisors on outstanding Cases, for the region. 
• Identifies compliance deficiencies, and communicates to Advisor and Admin to rectify. 
• Complete regional reporting requests & data analysis in MX360, Tableau and other corporate reports
• Manage regional administration tasks for GIC Maturity Report/Letter Generation, Cash Report Generation and SOTI
• Coordinate and execute on a variety of regional initiatives; including seminars, Client Forums and PD Days, coordinate logistics as required.
• Participate in various regional meetings and special projects, as applicable.
• Liaise with external partners such as medical associations, accounting firms, etc. as required for regional projects
• Assist with expense reporting including managing/tracking budgets, validating cost centers, etc.
• Other administrative tasks as required.  Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions

 

Education & Experience:  (What you need)

• Community college diploma in Business Administration or equivalent.
• Three+ years’ experience in an administrative or clerical position, preferably with a financial services company. 
• Working knowledge or RRSPs, RRIFs, mutual funds and client services would be an asset. Excellent computer skills including MS Word, MS PowerPoint, and good understanding of current corporate applications.

 

Competency Requirements:  (What you bring) 

• Stewardship of the client experience.
• Strong organizational skills.
• Excellent communication skills.
• Initiative and resourcefulness.
• Ability to work effectively and collaboratively within a team.
• Attention to detail.
• Well-organized with high energy, effective communication skills 
• Enjoys a fast pace environment and is highly professional.  
• Team player with a desire to consistently create a positive work environment.  

 

“Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in [English] [in addition to French] because : they will be required to work closely with other groups from head office who operate primarily in English, and they will serve and English-speaking clientele]

The Bank of Nova Scotia, operating as Scotiabank, is a Canadian multinational banking and financial services company headquartered in Toronto, Ontario. One of Canada's Big Five banks, it is the third-largest Canadian bank by deposits and market capitalization. In 2023, the companys seat in Forbes Global 2000 was 88.