Administrative Associate Full-time Job
Feb 28th, 2025 at 11:32 Administrative Jobs Vancouver 17 views Reference: 12129Job Details
We are looking for an enthusiastic, customer service minded individual who thrives in a collaborative, friendly and supportive clinic environment. Join our team and help us shape the future of how Canadians engage with the healthcare ecosystem.
Here’s how / What you’ll do
- Provide administrative support for clinicians in moving from patient to patient seamlessly (e.g. turn down rooms, preparing trays, packaging swabs, etc)
- Responsible for managing appointments, greeting patients, receiving and communicating messages
- Standing in as a chaperone for patients where necessary to ensure comfortability, and professionalism is maintained behind closed doors
- Maintain office operations daily, monitor supplies usage and equipment safety monthly
- Coordinate with our virtual operations team to ensure complete patient care
- Provide ad-hoc support to our virtual operations team during downtime
- Other duties, as required
You're the missing piece of the puzzle / What you bring
- Two (2) years of work experience in a medical environment
- Medical Office Assistant (MOA) certification is strongly recommended
- Excellent communication skills
- Intermediate computer skills and knowledge of Windows & Google Suite environment
- Basic telephony skills and previous experience connecting calls to various departments
- Superior time management skills
- A quick learner, ability to organize, adapt, prioritize and multitask
- Confidentiality and high level of empathy is critical
- A proactive attitude with the ability and skill to achieve goals independently or with limited direction from a supervisor
Great-to-haves
- Private clinic, Dental clinic, Senior Citizen community living Medical Office or Primary Care Medical Office experience would be a strong asset
- Previous experience of making referrals and specialist appointments would be an asset
- Knowledge of medical terminology, experience handling medical records or physical charts would be an asset
By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.
Actual total compensation will be determined based on factors such as knowledge, skills, performance, experience and location. Additionally, TELUS offers rewarding benefits, which may vary per job function, such as:
- Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
- Flexibility to work in-office, virtually or a combination of both
- Generous company matched pension and share purchase programs
- Opportunity to give back to communities in which we work, live and serve
- Career growth and learning & development opportunities to develop your skills
- And much more …
Please note that the compensation shown in the job posting may be subject to change in 2025.
Location: 238 Robson Street
Status: Full-time (37.5 hrs/week)
Schedule: Variable hours - Monday to Sunday (must be flexible)
Company Description
Youll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. Were committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, youre helping us make the future friendly.