Administrative Office Coordinator Full-time Job

Reporting to the Director of 311 & Customer Access, the Administrative Office Coordinator is responsible for coordinating and supporting the teams delivering service to Edmontonians and Employees to ensure the effective and efficient execution of day to day activities of running the operations.

The primary responsibilities of the position include:

• Office administration and support
• Supply and inventory management and financial oversight
• Office coordination and receptions services
• General administration & internal communication 
• Special projects and process improvements

The Administrative Office Coordinator requires a high degree of professionalism, attention to detail, discretion in handling confidential information, and strong organizational and time management skills. As the sole support the individual primarily supports the leadership team however extends to all other individuals who work in the section.

As an Administrative Office Coordinator, with a focus on the City of Edmonton’s Cultural Commitments to be Safe, Helpful, Accountable, Integrated and Excellent, you will:

• Provide end to end meeting support by scheduling meetings, preparing agendas, taking, transcribing, and distributing meeting minutes
• Create, process and maintain files in accordance with records management including contact lists, position management, and assets
• Ensure document management, retention, disposition and distribution adhere to all FOIP requirements and record management procedures
• Create and process purchase requisitions, reconcile and process invoices and coordinate corporate procurement card transactions, review and approvals
• Prepare vendor agreements following purchasing standards
• Support events by assisting with scheduling activities, catering, facility set up, technology, etc
• Communicate with various offices to ensure information and events are relayed between facilities
• Provide coordination and reception services for all visitors, inquiries,  facility matters and deliveries
• Coordinate and maintain office equipment, furniture, supplies, phone inventory and other work space requirements
• Coordinate and implement ergonomic assessment workspace changes, provide oversight of OH&S inspections, provide oversight of implementation of action items from OH&S inspections and implement action items from Hazard Assessments
• Coordinate and/or lead a variety of projects and initiatives within the Section
• Represent 311 & Customer Access by participating on internal committees or cross-functional teams
• Perform additional related duties as assigned

Qualifications

• Completion of the twelfth (12th) school grade including business subjects with emphasis on general office practices or completion of an appropriate certificate program from an approved business school/college
• A minimum of three (3) years in a large, complex organization with progressively diversified data entry experience with extensive knowledge of work processing and data entry including preparing, editing and proofreading correspondence, taking and preparing minutes and providing clerical support. As well as experience in office, coordination related to vendor and facility management
• Proficient in the use of computer programs: Internet, Word Processing (Word, Google Docs), Spreadsheets, (Google Docs), Presentations, Email (Gmail) and SAP (ECC & Ariba)
• Proficient in the use of office equipment: Computer, Voice Messaging, Photocopier, Fax Competencies
• Understand ethical behavior and business practices and ensure own behavior is consistent with company standards and align with the values of the organization
• Establish and maintain positive working relationships with others both internally and externally
• Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques
• Focus on Client Needs: Anticipate, understand, and respond to the needs of internal and external clients to meet or exceed their expectations
• Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness
• Assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the organization
• Set priorities, develop a work schedule, monitor progress towards goals, and track details/data/information/activities
• Determine strategies to move forward, set goals, create and implement actions plans, and evaluate the process and results. Solve Problems: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.
• Hire is dependent on a Criminal Records Check (CRC) security clearance that is satisfactory to the City of Edmonton and is a requirement of this position. There may be a cost associated with this requirement
• Demonstrate alignment with the Cultural Commitments of Safe, Helpful, Accountable, Integrated and Excellent, fostering an environment for others to do the same. For more information on the City’s Cultural Commitments, please visit edmonton.ca/our-culture
• Demonstrate the foundational competencies, key behaviours and attributes of the City’s six leadership competencies: Courage, Inclusivity, Values-Based Influencer, Collaborative Networker, Systems Thinker and Creative Innovator.  For more information on the City’s leadership competencies, please visit edmonton.ca/our-culture
• Applicants may be tested

Edmonton is the capital city of the Canadian province of Alberta. Edmonton is situated on the North Saskatchewan River and is the centre of the Edmonton Metropolitan Region, which is surrounded by Alberta's central region.