Administrative Support Full-time Job
Jul 31st, 2024 at 14:50 Administrative Jobs Grande Prairie 130 views Reference: 8271Job Details
The Admin Support is a key contact for the smooth & efficient referral, registration, & management of clients in Chronic Disease Management programs, for the North Zone. The Admin Support delivers ‘person-centered’ care & may be the first contact for the client for chronic disease management programs & is also the contact for other healthcare providers requiring follow-up of client referrals. This a working level, multi-skilled position that supports CDM clinical operations; while working independently with minimal supervision, also works as part of a collaborative team in a fast-paced environment. The Admin Support IV solves a range of problems with discretion, enhanced problem solving & decision making. Manages various schedules by coordinating dates, times & required resources. Prepares & issues required documentation to support operational/business needs. The Admin Support receives referrals, reviews for priority booking, understands the needs regarding programming, contacts clients to review their request, registers & navigates clients through the CDM program, coordinates participant class attendance lists, makes reminder calls, ensures program facilitators have information for their programs, & provides follow-up to referral sources for client continuity of care. The Admin Support accurately records & maintains program data, manages the data in Connect Care, compiles data, generates statistical reports on CDM programming, & is responsible for overall management of the client registration system for CDM at the Diabetic Specialty Clinic. In addition to a competitive rate of pay, AHS currently has a Remote Retention Allowance in place to an annual maximum of $3,000. This allowance is non-pensionable and is payable on an hourly basis for all hours paid at the basic rate of pay.
Description:
As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
- Classification: Administrative Support IV
- Union: AUPE GSS
- Unit and Program: Diabetes Specialty Clinic / Chronic Disease Management
- Primary Location: Grande Prairie Public Health
- Location Details: As Per Location
- Multi-Site: Not Applicable
- FTE: 1.00
- Posting End Date: 07-AUG-2024
- Employee Class: Regular Full Time
- Date Available: 17-AUG-2024
- Hours per Shift: 7.75
- Length of Shift in weeks: 2
- Shifts per cycle: 10
- Shift Pattern: Days
- Days Off: Saturday/Sunday
- Minimum Salary: $26.07
- Maximum Salary: $31.68
- Vehicle Requirement: Not Applicable
Some post-secondary education.
Additional Required Qualifications:Post-secondary education in office or business management. Min 3-5 years' experience in healthcare environment required. Knowledge of Microsoft Office, Access, database management. Professionalism showing respect and compassion for patients, families, team members, and others. Excellent written and verbal communication skills. Ability to work effectively under pressure and/or with frequent interruptions in a multidisciplinary team environment and work independently with minimal supervision. Strong interpersonal, communication, and organization skills required with ability to prioritize competing demands, and to problem solve effectively and independently.
Preferred Qualifications:Proficiency with computer programs including but not limited to MS Excel, MS Office, MS Outlook, Meditech, Connect Care, Community Wide Scheduling, Netcare. Strong work ethic and demonstrated initiative. Consistently exercises sound judgment, tact, and diplomacy. Demonstrated ability to manage competing priorities with tight timelines. Positive attitude and change management skills.
