Bus Operations Clerk II Full-time Job

With a focus on the City of Edmonton’s Cultural Commitments to be Safe, Helpful, Accountable, Integrated and Excellent, you will:

• Provide reception duties for Kathleen Andrews Transit Garage, act as a liaison between employees, other departments and outside vendors by telephone, email correspondence or in person
• Process all incoming/outgoing mail for the building
• Provide additional telephone coverage on a rotational basis for other section clerks during lunch  hour and vacation 
• Provide clerical/administrative support to the Manager of Bus Operations and Transit Delivery Supervisors
• Process complex confidential documents in Google Docs and Google Sheets relating to Human Resources issues and maintaining data to provide statistical reports
• Create, update and maintain Google shared drives, filing structures, employee lists, Google groups, and email lists, ensuring confidential information is appropriately accessed
• Place all documents requiring signature into DocuSign
• Support the delivery of meetings, including booking rooms, preparing and distributing agendas and meeting materials, managing attendance lists and coordinating guests, assisting with meeting logistics (such as running presentations during meetings), taking minutes, and following up on action items
• Input monthly data entry for Safety Data Management System SDMS
• Process invoices through Cheque Requisition, Visa Card and Ariba
• Manage all logistical aspects for garage boardroom, order and maintain boardroom supplies, ensure technology is working, troubleshoot, arrange for repairs as required
• Coordinate weekly stationery order through E-way
• Process monthly Corporate Credit Card transactions
• Liaise with others in regards to computer hardware/software, process requests, order new, upgrade, or repair of all cellular requests and services, submit repair orders, furniture repairs/replacement, coordinate building maintenance request and follow up on actionable items
• Process responses to Council inquiries using POSSE;  Request and activate Corporate ID Cards through Inside Information
• Order medical requisitions, employment letters and Long-Term Service gifts for Operators and other garage staff
• Send bottles and cans for recycling using Skip the Depot
• Send used uniforms to Uniform Works using internal courier service
• Assign lockers and maintain a locker tracking system
• Access all areas of a large garage on a daily basis 
• Perform other related duties as required

Qualifications

• Grade 12, including business subjects related to word and information processing or completion of an appropriate certificate program from an approved business school/college, supplemented by training in computer applications
• Minimum of 2 years of diversified word and information processing experience, including experience and knowledge of general office practices, procedures and management
• Intermediate- advanced level proficiency with Google Workspace (Docs, Sheets, Forms, Calendar, Meet, etc.)
• Prior Reception and customer service experience  
• Prior experience using DocuSign and Ariba  
• Experience processing invoices 
• Demonstrated ability in producing quality work in a complex, demanding, time-sensitive environment
• Excellent verbal and written communication skills, including the ability to summarize and prepare various materials (such as meeting minutes) with high level of accuracy 
• Exceptional time management and organization skills, with proven ability to efficiently and effectively prioritize work and manage competing priorities
• Ability to work independently with minimal supervision as well as actively participating as a team member 
• Strong interpersonal skills, including the ability to effectively and tactfully communicate and develop relationships with various internal and external stakeholders and partners 
• Experience with ETDS, TOPS, PeopleSoft, POSSE, SDMS, Ariba and Remedy would be an asset
• This is a large transit garage, considerable walking is required  
• Hire is dependent on a Criminal Records Check (CRC) security clearance that is satisfactory to the City of Edmonton and is a requirement of this position, there may be a cost associated with this requirement
• Demonstrate alignment with the Cultural Commitments of Safe, Helpful, Accountable, Integrated and Excellent, fostering an environment for others to do the same. For more information on the City’s Cultural Commitments, please visit edmonton.ca/our-culture
• Demonstrate the foundational competencies, key behaviours and attributes of the City’s six leadership competencies: Courage, Inclusivity, Values-Based Influencer, Collaborative Networker, Systems Thinker and Creative Innovator.  For more information on the City’s leadership competencies, please visit edmonton.ca/our-culture
• Applicants will be tested

Hours of Work: 33.75 hours per week

Edmonton is the capital city of the Canadian province of Alberta. Edmonton is situated on the North Saskatchewan River and is the centre of the Edmonton Metropolitan Region, which is surrounded by Alberta's central region.