Clerk, hotel front desk Full-time Job

Requirements:

Languages: Candidates must have knowledge of the English Language

Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate or equivalent experience
Experience: Candidates should have experience of 2 to less than 3 years
Computer and technology knowledge: Multi-line switchboard, word processing software, central reservation system (CRS)
Security and safety: Bondable and Criminal record check

Location: 2694 Brookdale Avenue Cornwall, ON K6J 5Y2
Shifts: Day, Evening, Night, Weekend, Shift, To be determined, Morning, 15:00 to 22:00
Transportation information: Own transportation and Public transportation is not available
Work setting: Hotel, motel, resort and Rural area

 

Physical Requirements:

• The candidates should possess a strong attention to detail, ensuring accuracy and precision in their work
• The candidates should be adept at thriving in a fast-paced environment, managing tasks efficiently
• The candidates should be comfortable standing for extended periods, as required by the job
• The candidates should be able to work under pressure, maintaining composure and effectiveness in challenging situations

Other Requirements:

• The candidates should demonstrate a strong client focus, prioritizing customer satisfaction and needs
• The candidates should exhibit dependability, ensuring consistency and trustworthiness in their work
• The candidates should possess efficient interpersonal skills, facilitating effective communication with team members and clients
• The candidates should demonstrate excellent oral communication skills in conveying information clearly and professionally
• The candidates should showcase excellent written communication skills for effective documentation and correspondence
• The candidates should be flexible, adapting to changing circumstances and tasks as required
• The candidates should exercise good judgment in decision-making and problem-solving situations
• The candidates should be organized in their work, maintaining order and structure in tasks and responsibilities
• The candidates should be reliable, consistently delivering on commitments and tasks
• The candidates should be team players, fostering collaboration and positive interactions within the team

Candidate Status:

• Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
• Candidate must have legal authorization (Work Permit) to work in Canada
• If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

• The candidates should be able to register arriving guests, assign rooms, and process group arrivals and departures
• The candidates should be able to take, cancel, and change room reservations, provide information on hotel facilities and services, and offer general information about points of interest in the area
• The candidates should be able to investigate and resolve complaints and claims, process guests’ departures, calculate charges, and receive payments
• The candidates should be able to balance cash, complete balance sheets, cash reports, and related forms, and maintain an inventory of vacancies, reservations, and room assignments
• The candidates should be able to follow emergency and safety procedures, perform clerical duties such as faxing, filing, and photocopying, and answer the telephone, relay telephone calls, and messages
• The candidates should be able to assist clients/guests with special needs, handle wake-up calls, perform light housekeeping and cleaning duties, and provide customer service

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume and Cover letter) through the below-mentioned details

By email
[email protected]

In person
2694 Brookdale Avenue
Cornwall, ON
K6J 5Y2
Between 08:30 a.m. and 04:30 p.m.

Be prepared for the screening questions. Include answering the following questions while applying:

• Are you available for the advertised start date?
• Are you currently legally able to work in Canada?
• Do you currently reside in proximity to the advertised location?
• Do you have previous experience in this field of employment?

Super 8 Cornwall is a well-regarded hotel offering comfortable accommodations and exceptional hospitality. With a prime location and a range of amenities, the hotel provides a convenient and enjoyable stay for both business and leisure travelers.