Administrative Clerk - Specialty Services Full-time Job

Please note this role will work in a hybrid environment. The successful candidate will be working a mixture of on-site and off-site work based on the parameters for our operations to meet the needs of our donors, our staff and our communities. Currently, employees are expected to have an in-person presence for at least 40% of their work time. This requirement may vary depending upon circumstances.

Canadian Blood Service is looking for a Regular Part-Time Program Clerk - Specialty Services to join our dynamic Collections Operations West Team.

You will be responsible to provide ongoing support for specialty services including Apheresis platelets and Plasma for the Collections teams.  The Program Clerk – Specialty Services provides this support in accordance with all regulatory requirements and Canadian Blood Services policies, procedures and practices.

Formula for success:

• Drawing on your knowledge and experience, you will provide a variety of clerical support, and assist in the delivery of successful Apheresis donor clinics through recruitment and booking donors.
• Being someone with excellence customer service skills you will be responsible for managing/booking donor appointments for the Apheresis program.
• Utilizing your organizational skills and attention to detail, you will provide ongoing support for Collections and general administrative assistance in Specialty Services areas.
• Other related duties as required.

Desired education and skills:

• Completion of a secondary school program.
• Minimum of one year related work experience or equivalent combination of education and experience.
• Experience in Recruitment or Sales would be an asset.
• Effective communication and interpersonal skills, being able to exercise sound judgement, tact and discretion when dealing with others.
• Ability to develop and maintain professional working relationships with departmental staff, management, and donors.
• Strong organizational and time management skills, being able to manage multiple tasks and competing priorities within short timelines.
• Proficiency in the use of personal computers within a Windows operating system using Microsoft Word, Excel, Sharepoint and Teams.

What we offer you:

• Eligible for Benefits.
• Percentage in lieu for Paid Holidays.
• Paid Vacation.
• Eligible for Define Benefit Pension Plan.
• Employee discounts, wellness program, and much more.

What you can expect: 

• Work schedule is Monday-Friday, 0800 - 1230, with no weekends, evenings or stat holidays.
• Physical requirements for the role include the ability to lift weights up to 10 kg (22 lbs.)