Clerk Full-time Job

As Clerk II, you are part of a team that has a strong commitment to delivering excellent administrative services that support the functions of Legal Services. 
In this role, you will support three lines of business within the Legal Services Branch. This position is responsible for providing a broad range of clerical and administrative services in support of the day-to-day operations of Legal Services.   Major outcomes include the maintenance of accurate records to ensure the branch achieves its legal and corporate priorities. 

This position will demonstrate priority in supporting the core needs of the branch, providing support on critical and time sensitive matters, maintaining business area priorities and organization. 

The City of Edmonton, recognized as one of Alberta’s Top Employers and continues to attract and retain employees who are passionate about their community, proud of the work they do and committed to making Edmonton a great place to live, work and play. With a focus on the City of Edmonton’s Cultural Commitments to be Safe, Helpful, Accountable, Integrated, and Excellent you will:

• Open and close claims using document management systems (e.g., IVOS).Assist Adjusters and Analysts with a variety of administrative tasks including (but not limited to) bonds/letters of credits, claims preparation, file management, insurance tracking, renewal certificates of insurance, and data entry
• Direct claims-related telephone, email and online inquiries to the appropriate Adjuster
• Obtain LRT and EPS reports for files
• Conduct searches ( AMVIR and court searches, etc).Manage calendars and diarization systems
• Create cheque requisitions, including necessary follow-up, as required
• Assist with billing, invoice management and recovery payment report
• Look for efficiencies within current administrative processes, and recommend improvements to the Supervisor
• Distribute and send mail, faxes, and couriers
• Complete and process forms and perform data entry functions
• Draft documents using established templates (memos, letters, reports, inquiries, etc.)Create and maintain spreadsheets and/or other tracking documents
• Using mail merges, create miscellaneous forms, letters, labels and envelopes
• Day to day file management including obtaining documents, printing, photocopying and scanning documents
• Assist various Legal Services staff with administrative tasks and processes as requested
• Other duties as assigned

Qualifications

• Completion of the twelfth (12th) school grade, including business subjects with emphasis on general office practices or completion of an appropriate certificate program from an approved business school/college
• A minimum of two (2) years of Insurance and Claims Management and/or Legal experience is an asset
• Knowledge of organizational and file management principles
• Abilities: highly organized, works well independently and as part of a team, detail-oriented
• Skills: scheduling, time management and priority setting, communication, direct interaction with others, technical capacity with Google Suite and electronic document management systems
• Hire is dependent on Criminal Record Check satisfactory to the City of Edmonton, and there may be a cost associated with this requirement of this position
• Demonstrate alignment with the Cultural Commitments of Safe, Helpful, Accountable, Integrated and Excellent, fostering an environment for others to do the same. For more information on the City’s Cultural Commitments, please visit edmonton.ca/our-culture
• Demonstrate the foundational competencies, key behaviours and attributes of the City’s six leadership competencies: Courage, Inclusivity, Values-Based Influencer, Collaborative Networker, Systems Thinker and Creative Innovator.  For more information on the City’s leadership competencies, please visit edmonton.ca/our-culture

Up to 2 temporary, full-time positions for up to 11 months available

Hours of Work: 33.75 hours per week, Monday - Friday

The weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the City of Edmonton/Civic Service Union 52 collective agreement and the incumbent will be notified in advance.

Salary: $23.664 - $29.385 (Hourly)

Talent Acquisition Consultant: TD/MZ

Classification Title: Clerk II
Closing Date: Apr 17, 2024 11:59:00 PM (MDT)
Number of Openings (up to): 2 - Temporary Full-time
Union: CSU 52
Department: Employee and Legal Services Division
Work Location(s): Chancery Hall, 9th Floor, 3 Sir Winston Churchill Square Edmonton T5J 2C3

Edmonton is the capital city of the Canadian province of Alberta. Edmonton is situated on the North Saskatchewan River and is the centre of the Edmonton Metropolitan Region, which is surrounded by Alberta's central region.