Communication Coordinator Full-time Job

JOB SUMMARY

The RCFS Marketing and Communications unit is responsible for developing and implementing marketing and communications programs and services to support the operations of the Recreation, Cultural and Facility Services Department, including multi-media, public education, social marketing and promotional campaigns to inform the public and effectively reach target audiences through appropriate communications channels.

You are responsible for: planning, developing and coordinating multi-media, public education, information and marketing products, services and campaigns for the Recreation, Cultural and Facility Services Department; providing communications advice and communication plans, including writing and editing; and working with Public Information and Media Relations to ensure consistency in approach and messaging to the public.

EDUCATION AND EXPERIENCE

Completion of post-secondary studies in a field related to communications.

Minimum of 3 years of experience in communications, journalism, marketing or English.

Capacity and desire to work effectively in a team environment is desirable

KNOWLEDGE

• Professional communications techniques and practices, including materials production
• Marketing management and principles
• Project management principles and techniques
• Financial management principles and techniques
• Website maintenance
• Microsoft Office Suite, desktop publishing, and layout
• Media relations and print and broadcast outlets 
• Sound knowledge of print production process and understanding of electronic media production (e.g. internet, television, radio)
• General knowledge of corporate/departmental policies and procedures related to communications
• Knowledge of applicable health and safety legislation, including the rights and duties of workers.

Desirable Qualifications:

• Knowledge of the operations of the Parks, Recreation and Culture Department and the services offered; and
• Knowledge of Municipal communication policies and procedures.

COMPETENCIES, SKILLS AND ABILITIES

• Effective verbal and written communication skills
• Ability to prepare comprehensive and effective communication strategies 
• Ability to produce effective informational and promotional materials, including advertisements, newsletters, brochures, etc. and to maintain a website
• Ability to organize workload, develop work plans, project budgets and schedules
• Well developed interpersonal skills; proven ability to interact and communicate effectively and harmoniously with the public, clients, volunteers, media, city staff and industry colleagues; 
• Ability to coordinate and liaise with print and broadcast media outlets, designers, printers and other suppliers
• Ability to draft correspondence in response to inquiries from the public and from elected officials
• Excellent interpersonal skills
• Demonstrate good judgment, tact, discretion, creative problem solving skills and initiative
• Outgoing and enthusiastic
• Organized and dependable; creative and imaginative