Communications Assistant Full-time Job

Reporting to the Supervisor, Employee Communications & Events, and as part of the Corporate and Department Communications team, the successful candidate will provide support and assistance in the implementation of projects, events and communication programs and strategies.

Duties and Responsibilities

• Provides support for official and internal events including but not limited to: Civic Recognition Evening, Remembrance Day, City Manager’s town hall and employee activities
• Assists with research, tracking and reporting for projects and communications activities
• Supports day-to-day management of the Community Recognition Program (in-taking requests, conducting research, executing activities and maintaining files
• Responsible for day-to-day posting and management of the City’s intranet home page
• Creates, posts content to the Internet and Intranet sites as well as social media channels (including website copy, newsroom, feature articles, newsletter copy, social media posts etc.)
• Acts as a member of the Social Media Operations Team
• Researches and prepares content for communications, media and social media plans as it relates to the Community Recognition Program and events
• Keeps abreast of new developments in communications through professional associations and networking, identifying new trends and improvements
• Support the implementation of external, employee and executive communication strategies
• Supports team, programs and performs other duties as assigned including acting as a back-up for team members
• Acts as a support and backup to update content on internal communications platforms (intranet, SharePoint, event calendars) as well as the corporate website and management of the events booking system

Skills and Qualifications

• Post-secondary degree or diploma in communications, public relations, journalism or related field
• Minimum of 1 year of experience or equivalent combination of appropriate education and experience
• Strong planning and organizational skills
• Proactive and flexible approach to work
• Strong attention to detail
• Excellent written and verbal communication and interpersonal skills
• Ability to prioritize and multitask and work to deadlines in a fast-paced environment
• Ability to follow direction and accept constructive feedback
• Strong computer skills working with Microsoft Office, databases, spreadsheets (i.e. Excel) and presentation software
• Familiarity with social media platforms is an asset
• Experience in a corporate and/or municipal sector is preferred
• A working knowledge and/or strong understanding of the municipal government process including issues and legislation is an asset