Scotiabank’s Information Technology and Solutions provides global technology solutions support to each of our core businesses - Domestic Banking, International Banking, Global Banking & Markets and Global Wealth & Insurance. Our technology-based solutions enable Scotiabank to achieve sustained profitable growth and a competitive advantage.

The Client Central technology team is an integral part of Global Technology Applications (GTA) team.

We are comprised of high performing, energetic, results-oriented, and collaborative individuals who thrive in our dynamic and agile environment to deliver the best solutions to meet the needs of our customers.

The role

We are looking for a Software Developer to join our team to help move forward our strategy and vision.

As a member in the Client Central technology team, you will be working alongside a group of technology professionals responsible for technical design, development, and delivery of various solutions to resolve multi-dimensional business problems to support business needs.  We are looking to fill our team with forward thinking individuals who embrace change, are passionate about their profession, are flexible, curious, continuous learners and who want to achieve challenging goals and have long-lasting impact on our customers and the Bank.

You will be a hands-on technologist with a results-oriented and curious mindset and deep technical skills. You will provide the delivery of technical solutions, while ensuring they are delivered on time, on budget, and with high quality. You will have the opportunity to be mentored by senior team members, while bringing a fresh perspective to the team.

Responsibilities

• Responsible for the design, development and successful implementation of effective and quality solutions to support client data processing, reporting and analytics.
• Work within a big data ecosystem (GCP, Hadoop) to design and deliver complex software components and applications.
• Analyze complex business requirements and transform them into robust technical specifications.
• Adapt to change quickly and adjust work accordingly in a positive manner.
• Effectively contribute to and collaborate with a dynamic, agile development team, working to build a high-performing team in an inclusive work environment.
• Collaborate and clearly communicate with partner BA, QA and business teams.

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:

• 5+ years of relevant software development and IT industry work experience, with focus on big data technologies
• Disciplined in development methodology and familiar with software development technologies and concepts. Hands on experience in design, development and successful deployment of large-scale projects from end to end
• Proven analytical and problem-solving abilities. Candidate should be able to work both independently and, in a team, -oriented collaborative environment, by understanding the design documents and handling application development, unit testing and QA support
• Excellent programming skills in Python
• Hands-on working experience in Django frameworks is an asset.
• Experience with a wide spectrum of big data technologies including Hive, Spark, HQL, Spark, SQL, Hadoop/HDFS
• Practical expertise using agile delivery with deep understating of core agile concepts, and continuous delivery and deployment methodologies (GitHub, Bitbucket, Maven, Jenkins, Artifactory, Airflow, etc).
• Strong SQL knowledge and experience working with relational databases, including database modeling.
• Experience with GCP (Google Cloud Platform) is a plus.
• Knowledge of Kafka and NiFi is a plus
• Knowledge and experience in Capital Markets and Master Data Management would be an asset

 What's in it for you? 

• We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
• We provide you with the tools and technology needed to create meaningful customer experiences.
• An opportunity for mentorship from experienced and knowledgeable technologists
• You'll get to work with and learn from diverse industry leaders, who have hailed from top technology companies around the world.
• We offer a competitive total rewards package that includes a base salary, a performance bonus, company matching programs (on pension & profit sharing), generous vacation, personal & sick days, personal development funding, maternity leave top-up, parental leave and much more.

Location(s):  Canada : Ontario : Toronto 

Location(s):  Canada : Ontario : Cobden 

Purpose
Contributes to the overall success of the Canada Collections in Canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives.  Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.

Accountabilities:

• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Accurately process, as per documented procedures, all forms of correspondence, including, but not limited to, emails, fax, regular/returned mail, worklist through workflow, internal courier mail and manual letter preparation.  
• Accurately process, post and maintain daily transactions on accounts to be Written Out of Records (WOR), assignments of Unauthorized Overdrafts to Collection Agency, chargeback of authorized overdraft accounts for both retail and small business, ensuring all applicable systems of record are documented with actions taken.  
• Respond to Customer inquiries when presented through Inbound assigned telephone lines.   
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct. 
• Champions high performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment; communicating vison/values/business strategy and managing succession and development planning for the team. 

Dimensions:

• Process a minimum of 100 pieces of correspondence daily or the equivalent minimum standard in WOR processing/Overdraft Chargeback processing.
• All delinquent Retail and Small Business accounts for Canada supported.
• Direct impact on Customer Experience in the accurate and timely processing of entries/ correspondence.  
• Utilize all Host and Collections systems to accurately document and process assigned administrative tasks.  

Education & Experience Requirements:

• Secondary School Diploma or equivalent 
• Administration Experience in Collections an asset
• Back Office Domestic Branch Experience an asset
• Strong organizational skills and demonstrated effective time management 
• Strong communication skills

Working Conditions:

• Working Hours: Monday - Friday, 8 am - 4 pm EST

• Location: 2201 Eglinton Avenue East, Scarborough OR 1870 Alta Vista Drive, Ottawa

• Office-based environment including hybrid

• Non-standard hours are a common occurrence.  

• Occasional domestic and international travel