As part of a dynamic group of UX/UI Designers, UX Writers, and UX Researchers, you will help shape user experience solutions across our web, email, and mobile app channels. This role offers exposure to high-impact projects, contributing to WestJet’s digital strategy that delivers both the essential features our guests expect and the transformative experiences that define the future of travel.

This is a UI-focused role, requiring strong visual design expertise, backed by a solid foundation in UX principles to ensure a seamless user experience. We’re seeking a designer with a keen eye for detail, a collaborative spirit, and the ability to clearly articulate design decisions. You have a knack for taking things that are complex and making them understandable and relatable.

Key responsibilities include:

• Work independently and collaboratively with team members to enhance digital products, ensuring an intuitive user experience that bridges user needs and business goals.
• Design a variety of artifacts, including wireframes, interactive prototypes, and development-ready designs, aligned with strategic objectives.
• Present and defend design concepts to peers and stakeholders at all levels.
• Collaborate with UX Researchers to act on user research insights and testing feedback, integrating improvements into designs.
• Build strong relationships with stakeholders and team members to foster collaboration and ensure high-quality deliverables.
• Contribute to the development, maintenance, and evolution of WestJet’s design system.
• Conduct periodic audits and reviews to enforce design standards and consistency.
• Stay up to date with emerging technologies, trends, and standards in UX/UI design, and identify opportunities to enhance the company’s digital presence.

Experience and qualifications:

• A recognized education in UX/UI Design, supported by a portfolio of recent work.
• 6 months to 1 year of professional experience or demonstrated proficiency in visual design and user experience principles.
• Strong competency with Figma or similar design tools.
• Creative thinker with the ability to solve problems and approach challenges with fresh, innovative ideas.
• Behavioral qualities such as integrity, professionalism, and respect.
• Excellent communication skills, with the ability to establish credibility among Product and Development teams.
• A passion for design, technology, and travel, with a drive to innovate and improve user experiences.

The benefits of being a WestJetter:  

WestJet provides all WestJetters with a competitive total rewards package.  On top of that, we offer:   

• A fun and friendly culture with colleagues who work together to win  
• Travel privileges for you and your family, effective from your start date
• Savings and Benefit programs that are flexible to meet your specific needs  

Posting Close Date: 02/12/2025    (Please note the posting will close at 11:59pm MST)

Workforce Coordinator

The Workforce Coordinator is responsible for supporting and assessing the staffing, time and attendance needs of the unionized Tech Ops workforce while always keeping an eye out for continuous improvement and leveraging the workforce management technology available.

Responsibilities

· Acting as a Subject Matter Expert, administer timecard entries, reconciliation, and payroll sign-off in WestJet’s workforce management software system ensuring compliance with WestJet’s Policies and Procedures and the Canada Labor Code;

· Responsible for building manpower schedules. Assessing base-specific scheduling needs and maintaining efficient levels of staffing, ensuring effective coverage for training, vacation, peak periods and operational changes;

· Coordinate the Technical Training in conjunction with the Technical Training team, assigning training shifts to ensure compliance with Transport Canada guidelines and booking all associated travel to training;

· Manage all scheduling and time bidding systems in accordance with Bargaining Agreement;

· Liaise with other groups within WestJet, specifically Payroll, Compensation, and People Services, among others to provide accurate and timely problem resolution.

Qualifications

· At least 3-5 years’ experience with time and attendance or scheduling software, ideally Kronos or similar systems;

· Intermediate knowledge and experience with Microsoft applications (Word, Excel, Outlook, PowerPoint);

· Excellent communication skills, both oral and written with the ability to adapt communication mediums and methods to audience;

· Exceptional organizational and time management skills;

· Ability to understand complex policies, procedures, , pay rules and averaging agreements;

· Ability to work under high-stress deadlines;

· Strong attention to detail with a high level of accuracy;

· Solid understanding of Canada Labour Code;

· Experience supporting a unionized work environment is considered an asset.

The benefits of being a WestJetter:  

WestJet provides all WestJetters with a competitive total rewards package.  On top of that, we offer:   

• A fun and friendly culture with colleagues who work together to win  
• Travel privileges for you and your family, effective from your start date
• Savings and Benefit programs that are flexible to meet your specific needs  

Posting Close Date: 02/14/2025    (Please note the posting will close at 11:59pm MST)