Corporate IT - Operational Solutions, Team Leader Full-time Job

Your future role on our team

You’ll report to the Department Manager, Infrastructure, Operations and IT Service Centre. You’ll serve as Manager, Operational Solutions, to implement and optimize complex IT solutions in support of operational activities. As such, you’ll manage a team of five people and ensure optimal coordination among management, operational managers and the IT team in achieving strategic objectives. You’ll also help with strategic planning of innovation activities and laboratories in order to make them operational.

With us, you’ll get the opportunity to...

Operations management

• Prepare project plans and workflows, then prioritize and delegate work to ensure objectives are met.
• Lead the entire project life cycle, from kick-off to testing, deployment and operation.
• Manage risks and interdependencies and optimize the flow of improvement initiatives for infrastructure and application development.
• Conduct work meetings with clients to fully understand and prioritize their business needs.
• Advise internal clients and propose solutions to various needs and problems.
• Improve products and services from the product portfolio throughout the application life cycle (finance, user experience, efficiency, simplification, technical performance, cybersecurity, obsolescence, etc.).
• Influence stakeholders to ensure products and applications meet business needs and are aligned with corporate objectives.
• Write follow-up reports, manage change requests and ensure project profitability.
• Manage project budgets, risks and schedules (deliverables, milestones, dates).
• Work proactively with other teams to establish and maintain effective relationships with stakeholders and respond to internal client requests and concerns.
• Assume a leadership role as required to align infrastructure and application platforms.
• Coordinate activities with external suppliers involved in selected solutions.
• Participate in the profitability analysis (business case) for certain projects, if required

Planning

• Define, prioritize and manage the product and application portfolio in collaboration with internal clients and in line with business objectives.
• Work with IT management, suppliers and internal clients to identify optimization and improvement opportunities for the organization.
• Actively participate in portfolio governance to ensure that value-driven investments are prioritized across the firm.
• Manage the allocation of budget allowances for operations and product/application development.

Human resources management

• Coordinate and engage a five-person team of IT analysts and developers to ensure progress and delivery of products to agreed deadlines, quality and processes.
  
• Manage and coach team members in carrying out their activities, developing their skills and updating their expertise.

Do your qualities and values match our corporate culture?

• Entrepreneurial spirit
• Results-driven
• Desire to motivate and train colleagues and internal clients
• Thirst to learn and excel
• Eco-mindful
• Desire to be in the thick of the action
• Ability to see beyond established standards
• Rigorous and ethical

Summary of certifications and job requirements

• University degree in Information Technology or Administration (specializing in information systems or security), or a combination of education and experience deemed equivalent
  
• At least five years of experience as a product manager
  
• Relevant experience in coordination or team management
  
• Proven experience in project management as well as budget and cost control
  
• Bilingual (English and French)
  
• Leadership and team spirit
  
• Strong aptitude for problem-solving and priority management
  
• Ability to work well under pressure
  
• Excellent communication skills
  
• Asset: Knowledge in cybersecurity (Agile and .NET)
  
• Asset: Experience in a consulting engineering environment

At BBA, you get many benefits

 

• Flexible schedule – Presence at the office and working from home
• A caring environment where everyone’s ideas are listened to and where there’s no sense of hierarchy
  
• Friendly, eco-mindful and high-tech workspaces
  
• Access to an annual premium program for regular employees
  
• A vibrant social club with something for everyone
  
• A collaborative team that shares its ideas and knowledge
  
• A corporate culture that values expertise

For over 40 years, weve been pushing the boundaries of engineering to serve our clients in the Energy and Natural Resources sector. At BBA, we develop innovative, flexible and sustainable solutions, from strategy to execution.
BBA is one of Canadas leading private consulting engineering firms, focused on practice (PCB), with a network of 18 offices. Our teams work closely to deliver projects that shape tomorrows industry at the local, national and international levels.
Our peoples passion and excellence make BBA a Canadas Best Employer and one of Canadas Best Managed Companies.